NAS STORE Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, often receiving exactly what they expected from both the device and the seller, highlighting a professional and reliable overall experience. People frequently praise the fast delivery, with some items arriving even sooner than estimated, and appreciate the competitive prices for new products, along with clear cost information. The communication and overall service are consistently described as excellent, making it a pleasant company to deal with, and many intend to make future purchases from them. However, some people experienced a bit longer delivery times, though this was sometimes attributed to international shipping or ordering during holiday periods. A few customers also reported issues with specific delivery services, leading to unexpected additional costs for package retrieval. Additionally, there were isolated instances of a product needing to be returned upon arrival or being shipped with the wrong power supply.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely delivery,... See more

Product

Consumers find product quality to be excellent, with many items arriving sealed, brand new, and in perfect... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and efficient, leading to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good experience

Very good experience. Product shipped with wrong power supply, but customer service was super responsive in handling the situation. Would recommend 100%.

February 20, 2026
Rated 1 out of 5 stars

Shipping lacking

Chose GLS pick up point to save on shipping. Ended up spending more than the cost of the most premium delivery in transportation to the depo of GLS on the city next to mine to pick up the package.

Edit: I chose to travel to the GLS location after three days of no movement after a failed delivery and multiple attempts to contact GLS. You should drop them, it's the only reason you got 1 star and not 5.

January 21, 2026
NAS STORE logo

Reply from NAS STORE

Thank you for your feedback. We’re glad to see your order was processed and shipped promptly! However, we would like to apologize for the delay you experienced in receiving your parcel.

While we offer economy options, these services involve a final transit step to your chosen pickup point. We understand that in this case, you chose to travel to the main depot to collect the package early rather than waiting for it to arrive locally. Unfortunately, we cannot directly improve the GLS service infrastructure or depot locations in your country, but we will certainly share this feedback with our logistics team to evaluate our future carrier options.

Juris @ NAS STORE

Rated 5 out of 5 stars

Good experience.

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve and it being sent internationally passing through more than one country. All in all, a good experience.

January 5, 2026
Rated 4 out of 5 stars

One mishap

Otherwise everything was fine but I got wrong device. It was quickly corrected once I noticed it and the right one is sent. Service and communication is excellent.

December 19, 2025
Rated 5 out of 5 stars

Reliable store and good customer support

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise.

I did run into some issues while installing additional tools on the device, so I contacted the store via email. They replied the same day and provided clear, usable instructions that solved the problem.

In the end, I got exactly what I expected from both the device and the seller. Professional and reliable experience overall.

December 10, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, reasonable prices, excellent communication/status updates of the delivery.
I would definitely buy again from NAS Store.

December 2, 2025

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