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NAS STORE Reviews 197

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TrustScore 5 out of 5

4.8

Telecommunications Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, often receiving exactly what they expected from both the device and the seller, highlighting a professional and reliable overall experience. People frequently praise the fast delivery, with some items arriving even sooner than estimated, and appreciate the competitive prices for new products, along with clear cost information. The communication and overall service are consistently described as excellent, making it a pleasant company to deal with, and many intend to make future purchases from them. However, some people experienced a bit longer delivery times, though this was sometimes attributed to international shipping or ordering during holiday periods. A few customers also reported issues with specific delivery services, leading to unexpected additional costs for package retrieval. Additionally, there were isolated instances of a product needing to be returned upon arrival or being shipped with the wrong power supply.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely delivery,... See more

Product

Consumers find product quality to be excellent, with many items arriving sealed, brand new, and in perfect... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and efficient, leading to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more

Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.

Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Get your Mikrotik here

Although there were some shipping issues, guys were very helpful and sorted everything out quickly. Shipping was fast too & a lot of items are in stock. I will be getting my mikrotik stuff from here from now on :)

April 29, 2025
Rated 4 out of 5 stars

Fast Delivery

Relatively small markup, fast delivery, and an easy-to-use website.
However, there is one bad (anti-consumer) thing on their website. They say the customer has to pay for shipping when sending stuff for warranty. However, the company (NAS STORE) has to pay for that under EU consumer protection law. So watch out for that, anyone!

April 14, 2025
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Reply from NAS STORE

Thank you for being our customer. At our company, we follow all legal regulations and always respect our clients’ rights regarding warranties and returns. Please note that not all clients are considered consumers under EU law, so some rights — such as free returns — may not apply in every situation. If you have any warranty issues, please contact us or fill out the RMA form on our website. We will provide you with instructions on how to return or repair your device.

Rated 5 out of 5 stars

Couldn't ask for more

I couldn't find any store in the UK which would offer digital delivery for Synology Survelliance Station license (and I needed it urgently!), so I went with NAS STORE and it was delivered within an hour or so of placing my order.

February 7, 2025
Unprompted review

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