NAS STORE Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, often receiving exactly what they expected from both the device and the seller, highlighting a professional and reliable overall experience. People frequently praise the fast delivery, with some items arriving even sooner than estimated, and appreciate the competitive prices for new products, along with clear cost information. The communication and overall service are consistently described as excellent, making it a pleasant company to deal with, and many intend to make future purchases from them. However, some people experienced a bit longer delivery times, though this was sometimes attributed to international shipping or ordering during holiday periods. A few customers also reported issues with specific delivery services, leading to unexpected additional costs for package retrieval. Additionally, there were isolated instances of a product needing to be returned upon arrival or being shipped with the wrong power supply.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely delivery,... See more

Product

Consumers find product quality to be excellent, with many items arriving sealed, brand new, and in perfect... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and efficient, leading to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a great experience

I had a great experience. Thank you!
I would suggest that after I place an order that you email me
- order confirmation
- courier information/confirmation
and that I get updates from the courier every x days etc!

December 3, 2024
Rated 5 out of 5 stars

Fast delivery

Order was sent fast with extra gummy bears.I was sent a wrong item accidentally, but when contacted, the correct one was on it's way in a few hours of the message.

November 1, 2024
Rated 5 out of 5 stars

Great experience

Really good price, genuine products, extensive selection. Potential improvements could be: multiple delivery options (I would gladly pay more for 24-48h delivery instead of waiting a week to deliver to Spain), also packaging could use more protection (while the products were not damaged, the bubble-wrap envelope was half torn, it would be better if it were sent in the box).
Overall I had a great experience ordering from NAS Store and will use this store in the future.

October 15, 2024
Rated 3 out of 5 stars

The invoice for payment was received…

The invoice for payment was received even when the purchase was payed in full online during ordering.

September 24, 2024
NAS STORE logo

Reply from NAS STORE

Hello,
Thank you for placing your order. Please review the invoice you received. It reflects full payment, including the amount and payment date, and serves as confirmation of goods delivery. The invoice may be required for warranty claims or tax purposes, but not for payment.

Rated 5 out of 5 stars

Great service

Great service, quick delivery and good pricing.

No issues with either shipping, customer support or their website. All works well and all products have arrived either earlier or on the estimation dates for delivery.

It would be nice to have a toggle to show standard prices with VAT already included, but I understand that this store is primarily B2B-focused. :)

September 6, 2024
Rated 5 out of 5 stars

Good service, quality, and prices!

I contacted NAS Store for some information before making my purchase and they were quick and helpful with their response. Their stock and prices were good, so I placed my order and received the items internationally in good time and condition. I wouldn't hesitate to use NAS Store for any further purchases.

August 19, 2024

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