NAS STORE Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, often receiving exactly what they expected from both the device and the seller, highlighting a professional and reliable overall experience. People frequently praise the fast delivery, with some items arriving even sooner than estimated, and appreciate the competitive prices for new products, along with clear cost information. The communication and overall service are consistently described as excellent, making it a pleasant company to deal with, and many intend to make future purchases from them. However, some people experienced a bit longer delivery times, though this was sometimes attributed to international shipping or ordering during holiday periods. A few customers also reported issues with specific delivery services, leading to unexpected additional costs for package retrieval. Additionally, there were isolated instances of a product needing to be returned upon arrival or being shipped with the wrong power supply.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely delivery,... See more

Product

Consumers find product quality to be excellent, with many items arriving sealed, brand new, and in perfect... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and efficient, leading to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Great reliable company

Great reliable company, excellent prices! Purchased Mikrotik Router hap ax2 from them. Received plenty of e-mails with confirmations etc. Fast and reliable shipping with DPD to Ireland. Only can highly reccomend NAS STORE! Will be back again. Thanks!

June 25, 2024
Rated 5 out of 5 stars

Great experience

I bought a router from this store and had a good experience. The ordering was easy, and the delivery was relevantly quick. The router works well and arrived in good condition and packaging was great. Overall, I would recommend NAS STORE. There were updates regarding the order status till it got shipped. Customer support was also excellent!

May 27, 2024
Rated 5 out of 5 stars

Good choice

First tine ordering at Nasstore. Found the desired router by google at this company. Checked trustpilot for reviews about Nasstore. Ordered the router, and hey!; Everything worked out fine. The router got delivered 5 days later from Latvia to Holland for a better price, securely packed and in perfect working order. Will order here again.

May 27, 2024
Rated 4 out of 5 stars

Best price, but order status info was scarse

Delivery took a long time, but the price was the best that I could find locally. Would like to receive automatic status updates about my order. There where no info after initiat online purchase status, had to call them.

March 20, 2024
NAS STORE logo

Reply from NAS STORE

Thank you for your feedback. We have made every effort to expedite the delivery of out-of-stock items so that they reached you sooner than the estimated arrival date provided with your order. We hope to continue doing business with you.

Rated 4 out of 5 stars

Good price and great after-sales service

The price was the best I could find anywhere, and the help I got after the sale was fantastic. Two of the discs were incompatible with the NAS device in the same order (or may have been faulty), and the sales team helped with supporting me after this and enabling a return.

The packaging of my delivery could have been better: There was plenty of padding in the box, but it was all on one side, and the goods themselves were all in one corner of the box, so they were unprotected by padding on two sides. Thankfully there was no damage.

It would also be nice if a compatibility guide were provided for NAS devices and hard discs. Two of the four discs I ordered didn't work with the NAS device I bought in the same order. They weren't listed on Synology's compatibility list, but many discs are known to work anyway despite this. If NAS Store built up their own incompatibility list based on drives that had to be returned but weren't technically faulty, that could help with this.

March 11, 2024
NAS STORE logo

Reply from NAS STORE

Hello David.

Thanks for your review! We will work on further packaging improvement.

Synology has good compatibility guide on their website, but we will definitely think about placing links to it on our website.

Please contact our sales department about faulty/incompatible drives you received. We will be happy to help you with that problem.

Rated 5 out of 5 stars

Excellent Consultation and Seamless Experience with NAS Store

I recently purchased the Synology 224+ from NAS Store and I couldn't be more pleased with the entire experience. From the initial consultation to the final purchase, everything was smooth and effortless.

First and foremost, I want to express my gratitude for the expert consultation provided by the team at NAS Store. They were incredibly knowledgeable about their products, especially the Synology 224+, and took the time to understand my needs and preferences. Their recommendations were spot on and played a significant role in making my decision-making process much easier.

February 23, 2024

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