NAS STORE Reviews 197

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, often receiving exactly what they expected from both the device and the seller, highlighting a professional and reliable overall experience. People frequently praise the fast delivery, with some items arriving even sooner than estimated, and appreciate the competitive prices for new products, along with clear cost information. The communication and overall service are consistently described as excellent, making it a pleasant company to deal with, and many intend to make future purchases from them. However, some people experienced a bit longer delivery times, though this was sometimes attributed to international shipping or ordering during holiday periods. A few customers also reported issues with specific delivery services, leading to unexpected additional costs for package retrieval. Additionally, there were isolated instances of a product needing to be returned upon arrival or being shipped with the wrong power supply.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and timely delivery,... See more

Product

Consumers find product quality to be excellent, with many items arriving sealed, brand new, and in perfect... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great and competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and efficient, leading to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good equipment

I bought a Synology NAS disk, it has a lot of features and the system works very well.
For those who are not familiar with the system, like me, it can be a little complicated to configure, as there are many features, but once configured it works very well.
Purchasing in the store was very easy and shipping was more or less quick, considering that it came from the other side of Europe.

September 19, 2023
Rated 5 out of 5 stars

Very quick delivery to Germany

Very quick delivery to Germany. Also great prices and availability. They may need to work on packaging since one of my orders came slighty damages.

If there is any damage the customer service will have an quick solution for you.

September 4, 2023
NAS STORE logo

Reply from NAS STORE

Dear Jan. We are delighted to welcome you back as a returning customer, and we appreciate your valuable feedback. I'm pleased to inform you that we have already taken proactive steps to improve our warehouse processes. Our focus is on ensuring that orders are packaged securely to meet the highest standards of quality and protection during transit. Thank you for your feedback.

Rated 5 out of 5 stars

Perfect

Made an order on saturday, shipped out on monday, and received it on friday. Very good shopping experience. Webstore is nice and easy to use, with good shipping and payment options.

August 27, 2023
Rated 5 out of 5 stars

I wanted to buy a Synology NAS server…DS723+

I wanted to buy a Synology NAS server for a long time, but I guess I've matured only now.
I looked at DS 720+. Ordered, but it turns out that this model was not in stock.
Your employee Juris quickly solves all problems, I still got a discount for DS723+, and the package arrived soon.
I am satisfied with the work of your company's employees, and I have already looked for more products that I would like to buy from you.
I wish you success in business.

May 30, 2023
Rated 5 out of 5 stars

Nice!

Excellent and high quality. Fast and convenient delivery. All recommend. I hope that everyone will be satisfied. Good luck.

April 17, 2023
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Reply from NAS STORE

Hi Arijus, thank you so much for taking the time to provide feedback.

Rated 5 out of 5 stars

Good experience

Good experience, good comunication with them. They respond quickly to emails and any questions. The packaging could be better, more robust. I received the NAS Synology 923+ in the original packaging, wrapped in plastic, without extra protection. I think it's little protection for equipment of this value and fragility. It came in good condition though.

April 14, 2023
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Reply from NAS STORE

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Rated 5 out of 5 stars

Working the problem to get the the solution

While our order did not go completely smoothly - the guys at NAS Store did what they could at all times. In the end, we have our system up and running. They key for us was that the communication was ALWAYS there - prompt, detailed and solution orientated. We will have no hesitation in continuing to use NAS Store for our core infrastructure in the coming months and years.

January 16, 2023
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Reply from NAS STORE

Thank you so much for this review. We really appreciate you being a customer.

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