National Debt Advice Reviews 

180
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Poor services and lawyers who can't even do they job .... I have been making monthly but last 2 months did not receive statement and asked them and told me my file is closed due to no payment but ne... See more

Rated 1 out of 5 stars

This service should be shut donw!. Totally simplistic and unhelpful advice by people who dont care. Sign posted to other charities and help lines which were totally wrong and inappropriate. Wasted an... See more

Rated 5 out of 5 stars

Iv been worrying about my debts for too long, felt like there was no way of me ever getting out of the situation I was in, I was suffering really bad with depression and anxiety and I found an advert... See more

Company replied

Rated 5 out of 5 stars

Amazing reassurance and information from James Butt and all parties involved Fully explained with no pressure just information. I was humiliated to have to use this service after covid job losses hit... See more

Company details

  1. Insolvency Service

Written by the company

Free impartial debt advice and we'll recommend a range of practical debt solutions based on your financial situation. National Debt Advice is regulated by the FCA to provide Debt Counselling services in the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

180 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(180)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing people

Great service. I was at a lost cause for many years worrying day and night about my debts. I just could not see a way out. Once I spoke to these guys they made me feel really relaxed. They are extremely professional and patient as I'm not the easiest of people. If you are struggling please speak to this company as you won't regret it. Superb service and I can finally relax more and I'm finally back in control of my finances thanks to National debt advice.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

I don't know what i would have done…

I don't know what i would have done without the national debt advice. I can now sleep at night knowing they have got everything in control. I cant thank them enough there team are very professional and understanding!!

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Most helpful team

I have spent years trying to sort debts before talking to national debt service ....this was by far the most helpful team.

November 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 1 out of 5 stars

After speaking with them the plan they…

After speaking with them the plan they put forward for me I didn't agree with. Now won't stop calling me. I block the numbers they call of so now call on private number. Why would I want help from a desperate company . Leave me allow

November 19, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Good Afternoon Sophie, I have checked our records and we 100% do not hold information under your name. There are many companies that trade as National Debt Advice. Did you get any information from them? Telephone numbers, Address etc?
Can you please contact me on 01615491395.

Rated 5 out of 5 stars

I felt I was getting myself stuck in an…

I felt I was getting myself stuck in an awful rut and vicious circle with debt until a friend recommended this company. Ben is really understanding and patient, and now I’m starting to see light at the end of the tunnel! Thanks guys!

November 13, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Spot on service ben was very helpful &…

Spot on service ben was very helpful & understanding helped me through everything. Because I have mentally healthy problems. Highly recommended this company thanks again 👍 👍👍

November 9, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Miracle workers

I dread to think where I would be now without these people, probably bankrupt and homeless, I can’t say thank you enough.

October 31, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Im so lucky to have come across…

Im so lucky to have come across national debt advice. They are so amaxing and extremely helpful. I didn't know where to start with my situation but their customer service helped me take care of it. I would reccomend this service to other friends and family who need help with their credit. Thankyou for all the help. I can sleep better at night now !!

October 28, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Everyone I spoke to made me feel at ease. Easy to contact and they make what you have to do quite simple. Highly recommend

October 28, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Very helpful from the start Nick was…

Very helpful from the start Nick was very supportive and listened to me and Kim was amazing when I got a text off a nasty bailiff last night she stepped in thanks so much great service ⭐️⭐️⭐️⭐️⭐️

October 27, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

I cannot begin to say how wonderful and…

I cannot begin to say how wonderful and caring these people are. Andrew and Ralf both gave of their best. Non judgemental, informative and helpful. For the first time I feel that I can move forward, knowing that I can speak with them and I will not be fobbed off. A massive thanks for doing a job that must be difficult.

October 13, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Relief

Iv been worrying about my debts for too long, felt like there was no way of me ever getting out of the situation I was in, I was suffering really bad with depression and anxiety and I found an advert on social media for them and I thought what’s the worst that could happen? And oh my do I wish I did this sooner, so helpful, friendly and understanding, empathetic towards you and so relatable. Felt the weight of the world instantly lift off my shoulders. Can’t thank them enough and my advisor. Thank you truly

August 12, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Amazing support

Amazing support. So warm and helpful. Felt I could breathe again after talking to them, for the first time in a long time

July 22, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Great service

From the start the girls I spoke to were friendly, helpful and knowledgeable. Made a stressful time easier, bless them. Did not hurry me, listened and were very compassionate can not thank them enough

June 24, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Great service and absolute stars.

From start to finish the girls I had spoken too were friendly and helpful answering any questions I had and did everything possible in helping me through my journey. Cannot thank them enough and would definitely reccomend them to anyone who needs info or help in uncertain times financially.

May 11, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

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