National Debt Advice Reviews 

180
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Poor services and lawyers who can't even do they job .... I have been making monthly but last 2 months did not receive statement and asked them and told me my file is closed due to no payment but ne... See more

Rated 1 out of 5 stars

This service should be shut donw!. Totally simplistic and unhelpful advice by people who dont care. Sign posted to other charities and help lines which were totally wrong and inappropriate. Wasted an... See more

Rated 5 out of 5 stars

Iv been worrying about my debts for too long, felt like there was no way of me ever getting out of the situation I was in, I was suffering really bad with depression and anxiety and I found an advert... See more

Company replied

Rated 5 out of 5 stars

Amazing reassurance and information from James Butt and all parties involved Fully explained with no pressure just information. I was humiliated to have to use this service after covid job losses hit... See more

Company details

  1. Insolvency Service

Written by the company

Free impartial debt advice and we'll recommend a range of practical debt solutions based on your financial situation. National Debt Advice is regulated by the FCA to provide Debt Counselling services in the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

180 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(180)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, I have been working myself into a frenzy, but with your friendly staff, advise and help I’m now at ease. Thank you so much 😃 This is a worrying time for us all but you have helped so much x

April 24, 2020
Unprompted review
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Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Amazing

Thank you so much you have helped me through a tough time ! I finally feel at ease that my finances and debt has all been sorted Into one affordable payment ! I have dealt with nothing but lovely staff would highly recommend! Thanks again !

April 24, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

National debt advice

I spoke to someone about some debt and they were really helpful, the guy I spoke to was really knowledgeable and helped talk me through all my options, would really recommend this company if you need any help with debt advice

April 24, 2020
Unprompted review
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Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Top Service

The person I spoke to for advice for a family member was so fantastic , everything put me at ease to recommend , I’ve since been told she is feeling so much better about her debt and feels like a huge weight has been lifted off her shoulders ,also said the staff have gone above and beyond for her .. just wanted to say a HUGE Thank you and we would highly recommend you guys !

April 24, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly, options explained and pros/cons detailed to arm one with a much more informed choice

April 24, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Great service and extremely efficient

Great service and extremely efficient. Great advice given and very professional. Sorted out in no time , would recommend highly to others having financial difficulties.

April 24, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Amazing service and advise.

Amazing service and advise.
I've been really struggling with my debts for a while and I was made to feel at ease straight away discussing my circumstances.

I honestly feel like a weight has been lifted now that I've been able to talk this through and find a solution. Thank you so much again for all your help

April 23, 2020
Unprompted review
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Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Came to National Debt Advice in August…

Came to National Debt Advice in August 2019 after being recommended from a work colleague whom knew of my dispair, best decision I personally have ever made.. they talked me through my solutions with such ease and understanding and I cannot Thank ALL the staff enough!

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Amazing Customer Service

After hiding debt letters in my cupboard for years thinking they would just go away but realistically getting myself more In debt with CCJs and bailiff letters.
I accidentally answered an unknown call from Kim O Leary and thank god I did.
Kim was absolutely amazing, she spoke to me like I was one of her best friends and because of that I trusted in everything she said and now I have an IVA in place and no more hiding letters or worry in the back of my head.
As sad as this sounds, going to miss my chats with her but can’t thank her enough for doing and helping me with all of this.
Absolute Legend and a one of a kind Star.
Thank you for everything xx

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Excellent

After struggling for a long time, national debt advice helped me get things under control. Extremely friendly customer service, no issue I had was too much trouble for them. Would definitely recommend them to anyone wanting advice about their debts.

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

They were very good sorted my problems…

They were very good sorted my problems out.Service was excellent they were very friendly and when out of their way to help me can not fault them ,would recomend the company to anyone. Thank you.

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Superb!

After struggling for years National Debt Advice sorted everything from start to finish for me.
They were very understanding and removed any shame I felt immediately.
I am now living a good life with no money worries at all .
If you are in a bad place and think there is no help ,as I did,give them a call,you will be glad you did !
Forever grateful
Mark

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

5 stars Thank you all for being very…

Thank you all for being very professional and dealing with my finances with speed and efficiency
I couldn’t of done this without your help
Thanks once again
Sharon

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

Thank you so much, your feedback is much appreciated:-)

Rated 5 out of 5 stars

Thank you for your help and support…

Thank you for your help and support during such a difficult time I didn’t know where else to turn , I now feel I’m able to start moving on with my future and not constantly worrying about my debts ,I would highly recommend your company thank you

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

It has been a pleasure helping you.

Rated 5 out of 5 stars

Cant thank these guys enough

Cant thank these guys enough. All it took was 1 phonecall to sort my debts out. I had no idea what I was going to do and within 30 minutes I was aware of all my options making it really easy to see the best way out if debt. My advisor chris was very professional from start to finish. Couldnt recommend enough. Thanks again

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

It has been a pleasure helping you.

Rated 5 out of 5 stars

I should have done this sooner

I had a great experience with this company. The lady who dealt with my finances, I think her name was kim. She was brilliant, there was no judgement and I’m really happy I’ve done this now. I’ve avoided my finances for so long and now I don’t know why. Would definitely recommend.

April 23, 2020
Unprompted review
National Debt Advice logo

Reply from National Debt Advice

It has been a pleasure helping you.

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