National Car Keys Reviews 

113
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic service provided, often highlighting its efficiency and professionalism. Many people appreciate the staff's politeness, friendliness, and extensive knowledge, making the overall interaction pleasant and trustworthy. The pricing is frequently mentioned as very fair and competitive, often significantly lower than dealership quotes, offering remarkable value for money. Reviewers are particularly impressed with the quick response times and the ability to resolve issues promptly, often within 30 minutes to an hour. People also noted the convenience of on-site service and the clear communication regarding arrival times and the work being done.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Price

Reviewers consistently highlight the positive aspects of pricing, often describing it as competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service provided by Quinton at National Car Keys. We were left with a useless Jaguar XF following a corruption of the BCM. Quinton arranged to get to us the next working day and provided ver... See more

Rated 5 out of 5 stars

Had a new key supplied programmed and fitted to my jaguar F-Pace by Saf today, great lad, quick service only took him 30 mins to finish the job. Good communication received updates by text message wit... See more

Rated 5 out of 5 stars

I can fully recommend National Car keys, they are brilliant! Quinton Arrived today, when he said he would and let me know in advance, to create a new key for my Jaguar XE. On arrival, he realised I di... See more

Rated 5 out of 5 stars

From initial enquiry and quote receipt, the service has been First Class !! And super quick Quinton’s colleague Saf has just left after sorting out both my new key (and my old one, I had a sticker... See more


Company details

Written by the company

We are Jaguar Land Rover specialist technicians, providing a national service across England and Wales. Whether you need a new key, have lost all your keys, or simply require a spare, our expert team is here to assist. With years of experience, you can trust us to deliver exceptional service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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4.9

All reviews

(113)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A satisfactory experience.

Quinton answered all of my questions and kept me informed throughout. He arrived and carried out the work required in about 50 minutes. Altogether, a satisfactory experience.

March 19, 2024
Rated 5 out of 5 stars

Excellent service …

After having difficulties with my key fobs not locking/unlocking my car or starting the ignition on my Jaguar E-Pace, I contacted Quinton & he was great.
He Replied promptly, gave me reassurance over the phone & came out to me within 2 days at a time that suited me.
The diagnostics were through, every part was explained to me & the problem was fixed there & then. Really excellent customer service. Don’t hesitate to contact if you need help with your JLR keys! Thank you so much!!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

We lost one of the keys to our Jaguar XE. The other one had already broken and stopped working. Got a quote from another supplier who charged £750 for a single key. Jaguar Landrover keys quoted £600 for 2 keys. We were able to communicate using WhatsApp and we were able to arrange the correct keys. This was on a Friday night. We were asked if Tuesday would be ok. We requested someone come for Saturday and it was arranged. The engineer lives in Kent but went all the way to Bracknell to pick up some parts before he drove to our place in Lambeth. He had the keys programmed in an hour. Thank you to everyone involved for getting us out of a hole.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Top service!

We are a car dealership and we sold a 2021 land rover discovery sport to a customer. the day before we delivered it, we realised there was only 1 key! We were getting some crazy quotes of between £950 and £1200 for the new key. i stumbled across these guys online and messaged them to explain the situation. they replied straight away and matched the cheapest quote, also telling us why these keys are so expensive. They dealt with the customer directly and the new key was supplied and coded within 24 hrs! would certainly recommend.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

5* new key remote

The service from this firm is 5* please.
Rang some local ones to have a 2nd remote done for my Range Rover some will not do it and some the prices was well over the top.Sent a message to Quinton on the web site and within a hour I had the booking for the next Saturday.
Addie was here on time, new key done and tested all done in 30 minutes. The prices was right and only payed when the job was done and happy, which I am.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very prompt service

Very prompt service, polite. Arrived on time no messing about, just got on with the job. I would highly recommend and so much cheaper then JaguarLandrover

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Both keys to Range Rover destroyed

Both keys to Range Rover destroyed. Range Rover service wanted the car carried to them and quoted over £1,500 to supply new keys with 5 day delay. Quinton drove over 100 miles to our house and replaced both keys within 1 hour. Special service and supply of 2 new original Range Rover keys only £500. Highly recommend, very honest and didn't want any payment until he finished and we were happy.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and price.

Needed 2x keys for 2 vehicles that had one missing and one damaged. I was met with excellent communication and a very smooth and quick service. Both keys supplied and programmed in a short space of time and I’m really happy with the price too. Thank you and will definitely be using you again.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary Service

I simply cannot praise Quinton highly enough. From the moment the fault occurred, Quinton gave clear instructions over the phone how to get my wife’s Range Rover Sport started in order to get it home.

Following an over the phone quotation, Quinton arrived at an agreed time and location to fix the fault. In a little over 30 minutes, he had diagnosed and replaced the failed component.

A mark of his honesty is that when I went to pay, he actually presented me with a bill £70 less than quoted as the faulty component was not what he originally suspected. I would have been none the wiser but Quinton was both honest and professional in his undertakings.

Do not hesitate to use this company as they are excellent value for money and will save you a fortune when compared to main dealers.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
Extremely professional
Great service genuinely can’t recommend enough ,
prises where half of what other companies wanted and come out very quick
very fast and efficient
Will definitely be using again

December 27, 2023
Unprompted review

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