National Heater Shops Reviews 266

The team was very helpful in recommending the most suitable product for my needs. I needed a fast delivery and they were able to ship the dehumidifier I bought the same day as ordering.

The guys new there products and could not be more helpful. would 100% use again.

Excellent product but delivery of item was 2 days later than quoted.

Great choice of products at highly competitive prices with quick delivery.

Great easy website to order the items, quick service and heaters were at a great price.

Help and advice with regards to what size we needed for the job and if we needed a transformer or not also difficult delivery, which they managed perfectly.

There was a delay on the part from the main dealer but through National Heater Shops , I received the part before the dealer had a date for stock. Very quick and efficient!

Rang for advice and got it
looked for stock and found it
wanted good price and got it

Easy to use website, quick ordering system. Delivery was a little confusing but that was due to the delivery company rather than National heater shops. Would buy from again with no issues.

Really helpful guy on the phone helped me send wrong purchase back. And recommended replace which we are very happy with.

Excellent service
Great kit

Goods arrived promptly and are good quality

Required a heater for our Conservatory quickly. This company supplied what I wanted with plenty of info before ordering. Delivery was quick and efficient.

Please be aware of the (very) small print T&Cs on returning items business to business, they will deduct a wopping 25% "Re-shelving Fee" plus you will cover the postage to return, nice to see businesses supporting business and how not to treat potential long term valuable clients. Not helpful at all and would not recommend.

Brilliant customer service, fantastic value, would Highly recommend ⭐️⭐️⭐️⭐️⭐️

We ordered a heater for our workshop in early December. However, due to a number of factors including the Christmas holidays we had no need to use it. When we did get it out of the box we discovered we had mistakenly ordered a heater requiring a 400 volt 3-phase power supply.

When we contacted the company we were bluntly told: "in order to use the heater you would need to get a 16a 5-pin 400v power supply installed" which is not very helpful, and no small undertaking, and certainly not possible in our leased workspace.

So we requested to return it in early January but were told that items could only be returned within 7 days, and would incur a 25% restocking fee, but they wouldn't take it back anyway.

The worst customer service I have ever encountered and we will certainly not be ordering from them again.

Excellent advice and product. I couldn’t be happier with my purchase

Helpful over the phone, prompt delivery.

I used the live chat function. The person helped me find exactly what I needed in super-quick time.