Ordered some light fittings and lamps from their website at 9:30 Pm thursday, order was dispatched friday, arrived saturday. Well packaged, products were exactly as described on their site, competitiv... See more
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For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters
Contact info
Unit 8, Grand Union Trading Estate, Abbey Road, Park Royal, NW10 7UL, London, United Kingdom
- 020 8963 7070
- helpdesk@nationallighting.co.uk
- nationallighting.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered tracks and several led lights
Ordered tracks and several led lights. Had slight problems with some lights but this was sorted by customer service very quickly and positive. I always think problems happen but it’s about how they dealt with that makes a company. Communication was quick and excellent so would use again and recommend this company. Great service and good prices,
Fantastic …
Quality company… lights ordered the night before and the next morning they were delivered. Can’t fault them, excellent service, excellent quality and very competitive prices. Ace company
Great Reliable products
Great Reliable products.
Easy installation, good quality.
Excellent customer service.
Ordered 18 items and no issues!
Excellent customer service
Louise from Customer Service team was really helpful to return my items as the product did not fit into my ceiling.
Product was great, its shame though I had to return it but will definitely keep shopping here given the high standard of customer service.
Dealt with National lighting…how…
Dealt with National lighting…how refreshing to deal with a company who does their best in customer services.
Quick to deliver..quick to communicate ..polite courteous in every way.
National lighting gets a 10/10 from us 👍😀
Fantastic Customer Service
Fantastic Customer Service. Rapid response. Replacement of faulty item efficiently and quickly. No quibbles. Good communication.
Prompt delivery and good customer service
The item I ordered arrived promptly. It was not suitable. Customer service were easy to contact, personable and helpful. I was about to go on holiday, so the return was delayed. They facilitated the return without any fuss.
Fast response to the customer
I would like to thank Jennifer for your help. Although the light bulb which I bought is not working within two months, she helped me to do refund as soon as possible. Very efficiency and fast response to the customer.
Great service
Great service. No mess, or fuss using them and next day delivery. Also more reasonably priced than others.
Quick delivery
Quick delivery, unfortunately the lights we ordered were not suitable for our needs, emailed Hafsa at customer services, lights returned, refund offered and we were notified of the refund quickly. Would not hesitate to use this company again. Very professional, polite, responsive and quick service.
Purchased led bulbs
Purchased led bulbs, poor quality all burnt out within a month contacted customer service who replied and am still
Waiting to hear a resolution from them
Go above and beyond
Go above and beyond
Louise from customer service was kind, considerate and quick to sort out my mishap with the courier company. What a credit to your team, thank you Louise.
The light was received and it was stunning looks amazing up! Had so many compliments, my mother in law now wants to place an order and I will be ordering another for another room in the house.
Thank you again, in future I will come here to look as there is so much variety and quality is amazing!
We are a busy facilities support company.
I placed an order, recieved emails at every point of sale and dispatch.
The products arrived on time and well packaged.
Superb customer service.
Very impressive customer service from…
Very impressive customer service from Hafsa. Emailed them about a broken light pull cord on a wall light. The following day they replied to say that they had sent a replacement. Couldn't fault their service. Thank you 🙏
The best hassle free customer service…
The best hassle free customer service experience i have ever had following faulty item replacement !
Highly recommend ⭐️⭐️⭐️⭐️⭐️
Excellent customer service
Excellent customer service. I like the product I purchased and when I had an issue with it they resolved it over and above expectations in a timely manner. Very pleased.
The BEST customer service!
Always a pleasure to deal with this company. Hafsa was very helpful and item turned up in less than 24 hours FANTASTIC 😊🙏🏻
Great range of lighting competitively…
Great range of lighting competitively priced. Minor problem with some bulbs but this was rectified promptly. Would recommend without hesitation.
Hafsa was amazing
Hafsa was amazing. She dealt with my issue in a matter of minutes. Everything was sorted in no time at all. I was very happy. It’s rare to get real customer service these days, however Hafsa is living proof that true values still actually exist. Go on girl!
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