What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
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Review summary
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Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
Have used this company before and was very happy with the wall panels. We have since moved and we are renovating our bathroom. So I had no hesitation in using this company again. Wall panels are bea... See more
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The delivery took a bit longer than expected, but that was fine by me, my plastic products were delivered in good order, as per my purchase, no shortages or damages. All good.
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
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Replied to 100% of negative reviews
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Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Top quality fittings every thing fits…
Top quality fittings every thing fits as it should , fast delivery, top web site so very easy to order
March 23, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good delivery average product
Delivery was really good, good communication.
When you order through National Plastics it does not come from a central warehouse, it comes from a separate business close to you. Which is great as delivery was quite fast.
Needed to order a couple of extra packs as i was short through all the wastage and the delivery charge is quite high for that. However free delivery for over £100 is ok.
The quality of the product was not as good as id hoped. Even though theres batch numbers the product still had differences which is annoying. Even boards in the same pack are different.
Because of the way they are made if you have to cut across a panel to make a join you end up with a jagged edge when joining two pieces togther which is always visible ! Not good. I trued cutting. On front and behind with a new sharp blade but you will always see any joins cutting across
I would not bother using these again unless i have perfect 90 degree walls with no sinks or pipes to go around etc whatsoever
March 16, 2026
Reply from National Plastics
Thank you for your review.
I am so sorry you have found the product difficult to work with. This is not an issue I have dealt with before.
We do ask branches to deliver sometimes to make for a better option for the customers and you can of course speak to them directly to place further orders.
Best regards
Customer Services
Excellent service and delivery.
March 13, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Always prompt delivery and always a…
Always prompt delivery and always a quality product at a good price!
March 19, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Prompt delivery
Prompt delivery. Tracking map to determine precice time of arrival. Delivery driver Martin was polite and courteous. Also a great product.
March 25, 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Pleased.
Had a problem with the initial order not being complete on delivery.
However this was rectified and following orders went without any problems.
I used the urban oak tiles and trims
Very pleased with the end result.
Lovely bathroom now.
March 11, 2026
Reply from National Plastics
Thank you for your review.
I am sorry you had an initial problem but we hope you are pleased with the product and that you are happy with the follow on service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
MARTIN delivered our shower panels…
MARTIN delivered our shower panels bright and early at 07.30 am
all the way from Birmingham to Kent, he was friendly and cheerful with a very long day ahead of him, thank you Martin 😁
March 24, 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great products and arranged delivery to…
Great products and arranged delivery to my address on time so great service to
March 16, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Ordered on Friday
Ordered on Friday. Delivered 7am Monday. Looked at the delivery time and the delivery driver was spot on. Perfect panels and a very decent price.
March 23, 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Quick and easy website to use and very…
Quick and easy website to use and very timely delivery.
March 13, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent customer service
I commend the professionalism of NP's customer service but would recommend that they review their logistics provider(s). The first 2 deliveries arrived with damaged goods. The products, for the most part, were packaged sufficiently so I can only assume the damage occurred in transit. None the less, NP responded to my communications within 24 hours and dispatched replacements in a timely fashion.
March 6, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
fast delivery
fast delivery, no problems apart from the fact that the boards delivered were much darker than shown on site. not a big deal for us but may have caused problems for others.
March 2, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great customer service
Some of the trim was damaged in transit but great response from customer service & all were replaced no quibble
March 11, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service as always
March 4, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Was trying to buy shower panels
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very helpful lady. Popped into my local branch in Poole, guys there were very helpful, even when I'd cocked up and they sorted it out straight away. Super product, cheaper than most with free next day delivery. Great bunch of people - well recommended!
March 18, 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good value and customer service
Good value, packaged well but unfortunately panels were damaged in transit (scored and punctured) but company responded same day to email and sent new undamaged panels.
March 9, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
An extremely helpful young man
An extremely helpful young man served us and assisted us on Sat. 7 Mar at the Cheltenham branch. He was also very willing to spend time discussing solid wood core doors, of which he had a sample available.
March 7, 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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