The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... See more
Company replied
Location
Switch location6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
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See what reviewers are saying
Helpful and prompt service. Needed an afternoon appointment and the engineer went out of his way to provide this, especially as your system had it booked for late morning
Company replied
Engineer arrived promptly on the day. Laid out protective sheets on drive in area of screen replacement and advised me to keep clear for my own safety during the replacement operation. Vacuumed up al... See more
Company replied
Although landing the ISS in Aldershot was a bit of a pain the staff were polite and efficient. About 3 hrs later I was blasting off to to explore strange new worlds, to seek out new life and new civil... See more
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Company details
About National Windscreens - Aldershot
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, United Kingdom
- 01252-216-453
4.7
Excellent
823 reviews
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Great service
Great service, friendly and helpful staff.
Shame they aren’t more local to us but worth the drive
December 20, 2025
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We're happy to hear that you received great service from our friendly and helpful staff, even if we aren't more local to you.
Wrong windscreen has been ordered by…
Wrong windscreen has been ordered by National Windscreens to replace my windscreen.
Cannot use my car with cracked windscreen for 10 days until I took another day off work to take my car to have the windscreen replaced.
December 12, 2025
Reply from National Windscreens - Aldershot
We regret that the incorrect windscreen was ordered, and we are sorry for the inconvenience and lost work time this caused. We'll review what happened. Thank you.
No complaints
No complaints. Not my only experience with them, so must be doing a decent job for me to rate them high.
February 25, 2025
Reply from National Windscreens - Aldershot
We appreciate your continued trust in our services and are so glad to hear that you've had a positive experience. Thank you for taking the time to share your feedback!
Please don’t force me to write a title
Or a specific review . Accept the 5 stars graciously!
December 19, 2025
Reply from National Windscreens - Aldershot
We appreciate you taking the time to share your feedback. We're so glad you enjoyed your experience with us; thank you for the positive review!
Great people
Great people, polite, and efficient. Did a good job. Glad they came to the house.
Only issue was I had to wait 3 days to get them. Would have liked an earlier slot!
December 18, 2025
Reply from National Windscreens - Aldershot
We're glad you were happy with our team's politeness and efficiency! We appreciate your feedback regarding the wait time and will review our scheduling to improve availability.
Reply from National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The pre call ask
The pre call to ask if i could be on time as they had busy day was music to my ears as i also had a busy day, dropped off very early the job was completed swiftly, well done guys.
December 11, 2025
Reply from National Windscreens - Aldershot
We're happy to hear that our call about timing helped your busy day. We're glad the job was completed swiftly. Thank you for your positive feedback!
Very efficient and friendly staff
December 8, 2025
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to hear that you found our staff very efficient and friendly.
Reply from National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to hear that you found our staff courteous and professional and that we were on time.
All sorted with no fuss and…
All sorted with no fuss and appointments to suit. Could not have asked for more, the service throughout was brilliant. Thank you!
December 4, 2025
Reply from National Windscreens - Aldershot
We appreciate your positive feedback. We're happy to hear that everything was sorted without any problems and that the appointments were convenient. Thank you!
Excellent warm experience and welcome
Excellent warm experience and welcome. Windscreen replacement engineer was friendly and happy.
November 24, 2025
Reply from National Windscreens - Aldershot
We're glad you enjoyed your experience. It's great to hear that you received a warm welcome and friendly service during your windscreen replacement. Thank you for your feedback!
Excellent service
Excellent service. New windscreen fitted and recalibrated well within specified time. So far, so good.
November 27, 2025
Reply from National Windscreens - Aldershot
We appreciate you sharing your feedback! We're happy to hear that you received excellent service with your new windscreen fitting and recalibration completed promptly.
Reply from National Windscreens - Aldershot
We're so glad you had a positive experience with our service and fitter. Thank you for your kind words; we appreciate your feedback!
The staff at aldershot branch were very…
The staff at aldershot branch were very helpful, and went out of their way to get job completed as quick as they could
November 25, 2025
Reply from National Windscreens - Aldershot
We're happy to hear that the Aldershot team provided such helpful service and worked hard to complete the job quickly for you. Thank you for your positive feedback!
Great customer service …
Took two attempts at getting my windscreen done, due to bad weather ie snow , no ones fault , spoke to a lovely gentleman who re booked me in for the following day , gentleman who replaced it was very polite friendly professional.
November 20, 2025
Reply from National Windscreens - Aldershot
We appreciate you sharing your experience. We're glad the replacement was completed to your satisfaction after the weather delay. We aim for a professional and friendly service. Thank you!
Reply from National Windscreens - Aldershot
We're glad you enjoyed your experience with our team and the quick service. Thank you for your positive feedback!
Very friendly
Very friendly, professional, helpful
Took about 2 hours and great service
November 19, 2025
Reply from National Windscreens - Aldershot
We appreciate you sharing your positive experience with us! We're happy to hear that you found our team helpful and professional and that you were pleased with our service.
Great service
November 20, 2025
Reply from National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Brilliant service 10/10
Delighted with how quick & efficiently my windscreen was fixed. No problems since. Very happy customer
November 14, 2025
Reply from National Windscreens - Aldershot
We're happy to hear that your windscreen was fixed quickly and efficiently! We appreciate your positive feedback and are glad you're a happy customer.
Simple to use and great communication
Simple to use and great communication fast and efficient service.
November 12, 2025
Reply from National Windscreens - Aldershot
We're happy to hear that our service was simple to use, fast, and efficient for you. We appreciate your positive feedback and are grateful for your time.
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