I made an appointment online which was available very quickly. Soon I was offered a mobile repair at home instead which suited me. The service was quick and without fuss. The staff were very helpful... See more
Company replied
Location
Switch location153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
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See what reviewers are saying
Jill, a very pleasant member of staff phoned me to book my car in for windscreen replacement. Everything from the the first phone call to the end result was very professional. Very pleased. I highly... See more
Company replied
The job was completed satisfactorily but I was very disappointed and angry when I saw the interior of my car. The passenger seat, in particular, had dirty foot marks all over it, as did the sills in b... See more
Company replied
Just had my windscreen replaced on my van and looks like a first class job. I wasnt present for the fitting but the fitter called ahead of arrival and everything went according to plan. What has mo... See more
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Company details
About National Windscreens - Belfast
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, United Kingdom
- 028-7100-1054
4.6
Excellent
415 reviews
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Good customer service and no waiting…
Good customer service and no waiting time staff attended me as soon as l get in the garage
December 5, 2025
Reply from National Windscreens - Belfast
We're happy to hear that you received good customer service and prompt attention upon arrival. Thank you for sharing your positive experience with us!
Reply from National Windscreens - Belfast
We are happy to hear that the instructions were clear and the process was efficient. Thank you for your positive feedback!
Reply from National Windscreens - Belfast
We appreciate you letting us know that our staff was helpful. We are so happy you were pleased with our team's service.
Great Service
easy to organise the appointment and good turnaround time - no issues at all - great service
March 30, 2026
Reply from National Windscreens - Belfast
We appreciate your positive feedback! We're so happy to learn that it was easy to organize the appointment with a good turnaround time and great service.
Reply from National Windscreens - Belfast
We appreciate you sharing that our staff was helpful and pleasant! We are so happy you were pleased with our team.
Prompt effective and courteous service
Daniel was very knowledgable and helpful explaining everything well and every step of the process he was doing and why. Thank you
March 31, 2026
Reply from National Windscreens - Belfast
We're happy to hear that the explanation of each step was helpful! We appreciate you taking the time to share your positive experience with us.
Reply from National Windscreens - Belfast
We appreciate you sharing that our staff was friendly and professional! We are so happy you were pleased with our service.
Reply from National Windscreens - Belfast
We appreciate you sharing your feedback! We are so glad to hear you received very good communication and customer-focused service. Thank you!
2 screws on my exterior pillar trim…
2 screws on my exterior pillar trim missing and clip broken so not fitted correctly. Not advised. Only realised once I got home
March 31, 2026
Reply from National Windscreens - Belfast
We regret to learn about the missing screws and broken clip on your pillar trim. We appreciate your feedback and will investigate this issue to prevent recurrence.
Reply from National Windscreens - Belfast
We appreciate you sharing that our service was friendly and helpful! We are so happy you were pleased with our team.
Fast turnaround, Good job
Arrived on time, removed old and refitted new window with no problem at all. Neat and tidy job and technician was 100% professional.
March 29, 2026
Reply from National Windscreens - Belfast
We appreciate your positive feedback! We're so happy to learn that our technician was punctual and professional and completed a neat and tidy window replacement.
Reply from National Windscreens - Belfast
We're glad you had a quick and easy experience. Thank you for your positive feedback; it means a lot to us.
Great service by Ross quick efficient…
Great service by Ross quick efficient and well carried out
March 28, 2026
Reply from National Windscreens - Belfast
We're happy to hear that you received quick, efficient, and well-executed service. Thank you for sharing your positive experience with us!
Reply from National Windscreens - Belfast
We appreciate you letting us know that the technician was friendly and professional! We are so happy you were pleased with the work.
Easy to book in
Easy to book in. Work was carried out within the time parameters and the workmanship was excellent.
March 20, 2026
Reply from National Windscreens - Belfast
We appreciate your positive feedback! We're so happy to learn that booking was easy, the work was completed within the expected time, and the quality was excellent.
Great efficient and informative service.
The staff member was very efficient and gave good information re his eta. He got on with the job and gave me good information as to what to expect and how to manage the setting of the sealant after application.
March 21, 2026
Reply from National Windscreens - Belfast
We appreciate your positive feedback. We're happy to hear that the staff member was efficient and provided helpful information about their arrival time and the sealant application.
Reply from National Windscreens - Belfast
We're happy to hear that our service met your expectations with promptness and efficiency. Thank you for your positive feedback and for choosing us!
Very pleasant to deal with.
March 20, 2026
Reply from National Windscreens - Belfast
We appreciate you sharing that you found us pleasant! We are so happy you were pleased with our team.
Brilliant in every way very tidy and…
Brilliant in every way very tidy and clean yes and a very professional job thankyou to everyone was involved with it
March 14, 2026
Reply from National Windscreens - Belfast
We appreciate your positive feedback! We're so happy to learn that our service was brilliant in every way, very tidy and clean, and a very professional job.
Reply from National Windscreens - Belfast
We appreciate you sharing that our staff was prompt and did a quality job! We are so happy you were pleased with us.
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