I made an appointment online which was available very quickly. Soon I was offered a mobile repair at home instead which suited me. The service was quick and without fuss. The staff were very helpful... See more
Company replied
Location
Switch location153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
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See what reviewers are saying
Jill, a very pleasant member of staff phoned me to book my car in for windscreen replacement. Everything from the the first phone call to the end result was very professional. Very pleased. I highly... See more
Company replied
The job was completed satisfactorily but I was very disappointed and angry when I saw the interior of my car. The passenger seat, in particular, had dirty foot marks all over it, as did the sills in b... See more
Company replied
Just had my windscreen replaced on my van and looks like a first class job. I wasnt present for the fitting but the fitter called ahead of arrival and everything went according to plan. What has mo... See more
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Company details
About National Windscreens - Belfast
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, United Kingdom
- 028-7100-1054
4.6
Excellent
415 reviews
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Very fast and efficient windscreen…
Very fast and efficient windscreen replacement only took 40 minutes
October 8, 2025
Reply from National Windscreens - Belfast
We're happy to hear that you found our windscreen replacement service fast and efficient. We appreciate your positive feedback and your time.
The whole experience from booking to…
The whole experience from booking to installation was brilliant, Jill who I dealt with to confirm the booking and Steven who completed the installation itself were both fantastic, would 100% recommend
September 24, 2025
Reply from National Windscreens - Belfast
We appreciate your wonderful feedback! We're so glad the booking and installation process was brilliant for you and that you would recommend our services.
Good communication, good technicians.
National windscreens contacted me within 10 minutes of reporting my damaged screen . They ran through the process of having my screen replaced and gave me a date that worked for me. Had screen replaced by two technicians who obviously knew what they doing, very pleased and would use this code again.
September 9, 2025
Reply from National Windscreens - Belfast
We're happy to hear that we contacted you quickly and scheduled your replacement at a convenient time. We're glad the technicians provided a professional service. Thank you for your positive feedback!
Windscreen replacement
My windscreen replacement was carried out promptly and professionally.
The work had to be carried out at a location where the car was under cover due to the weather. The fitter even delivered my car keys back to my address.
September 3, 2025
Reply from National Windscreens - Belfast
We're happy to hear that your windscreen replacement was carried out promptly and professionally. We appreciate your positive feedback regarding the service provided and the return of your car keys. Thank you.
New Screen for MOT
NW kept me up to date with my booking and resolved any issues that I had. The onsite technician was professional and polite.
August 22, 2025
Reply from National Windscreens - Belfast
We appreciate your positive feedback. We're happy to hear that you were kept informed about your booking and any issues were resolved, and that the technician was professional and polite.
Great service very polite in handling…
Great service very polite in handling my claim.
Windscreen replaced and 100% satisfied with the result.
Highly recommend
August 22, 2025
Reply from National Windscreens - Belfast
We appreciate your positive feedback! We're happy to hear that you received great service, and your claim was handled politely. We're glad you are 100% satisfied with the windscreen replacement.
Great
The whole process was very efficient and I had a good idea of the time the repair would be carried out
August 26, 2025
Reply from National Windscreens - Belfast
We're happy to hear that the repair process was efficient for you. It's great to know you were well-informed about the repair timeline. Thank you for your feedback.
Reply from National Windscreens - Belfast
We appreciate you sharing your positive experience! We're so glad to hear that you found our service professional, knowledgeable, expedient, and courteous.
Reply from National Windscreens - Belfast
We're glad you found the service satisfactory and appreciate your positive feedback. Thank you for sharing your experience with us.
Straightforward
Everything was very straightforward from booking the appointment to drop off, collection and payment.
August 21, 2025
Reply from National Windscreens - Belfast
We appreciate your feedback! We're happy to hear that you found the entire process, from booking to payment, straightforward. Thank you for sharing your experience.
The guys that came out were on time and…
The guys that came out were on time and was professional at their job
August 14, 2025
Reply from National Windscreens - Belfast
We're happy to hear that our team was punctual and professional during their visit. Thank you for sharing your positive experience with us!
Arrived at day agreed when booking
Arrived at day agreed when booking
Contacted on day with time of arrival
Repair completed within hour
August 16, 2025
Reply from National Windscreens - Belfast
We appreciate you taking the time to leave us this positive feedback. We're so glad to hear that we arrived on the agreed day and completed the repair quickly.
Reply from National Windscreens - Belfast
We appreciate you sharing your experience with us. We are so happy to hear that you received brilliant service without any hassle.
Efficient Service, excellent staff
Efficient Service with excellent helpful friendly staff.
August 12, 2025
Reply from National Windscreens - Belfast
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
There's not really much to tell just…
There's not really much to tell just that the man that did it was on time and did a quick efficient job
August 6, 2025
Reply from National Windscreens - Belfast
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Hassle free experience
Hassle free experience. Fitters made contact with the driver when they arrived then again before they left.
August 6, 2025
Reply from National Windscreens - Belfast
We're happy to hear that your experience was hassle-free. It's great to know our fitters kept you informed. Thank you for your positive feedback!
Great service
Great service - just took care of everything and came to my house to fix the car window. Highly recommend
August 8, 2025
Reply from National Windscreens - Belfast
We appreciate your positive feedback and are glad you were satisfied with our convenient at-home service. Thank you for recommending us!
Reply from National Windscreens - Belfast
We're happy to hear that you had a positive experience with our quick, professional, and well-done service. Thank you!
Reply from National Windscreens - Belfast
We're happy to hear that our service was efficient and that we kept you informed about your car. Thank you for your positive feedback!
Excellent quick no hassle
August 4, 2025
Reply from National Windscreens - Belfast
We're happy to hear that your experience was quick and easy. Thank you for your positive feedback; we appreciate it.
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