I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!
Company replied
Location
Switch location94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... See more
Company replied
Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... See more
Company replied
Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... See more
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Company details
About National Windscreens - Milton Keynes
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, United Kingdom
- 01908-465-143
4.3
Excellent
626 reviews
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Technician arrived in time frame
Technician arrived in time frame, carried out work exemplary.
And the job looked fantastic very pleased to customer
June 24, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that our technician arrived on time and performed the work to your satisfaction. We appreciate your positive feedback and are pleased you're very happy with the result.
Excellent
Excellent. What can I say. The guys were really friendly and professional. Made me feel very comfortable as a woman. Kept me fully informed. I wouldn’t hesitate to use them and would be happy to recommend.
Thank you!
June 23, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's professionalism and friendly service. It means a lot that you felt comfortable and informed. Thank you for your recommendation!
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback! We're happy to hear that our service was great, and our staff were knowledgeable and friendly, doing a great job.
Reply from National Windscreens - Milton Keynes
We're happy to hear that you had a pleasant and efficient experience. Thank you for your positive feedback; we appreciate it!
very friendly and cheerful guy couple…
very friendly and cheerful guy couple of issues re trim but hopefully sorted and thorough
June 17, 2025
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback and are so glad you found our team friendly. We'll look into the trim issues you mentioned and hope to resolve them quickly.
Reply from National Windscreens - Milton Keynes
We're glad you found our service quick, efficient, and professional. Thank you for your positive feedback; we appreciate it.
Windscreen fitting fine but
Windscreen fitting fine but
Cut cables to live feed rear view mirror (ford custom van)
Slow to come up with solution to sort it out so still not working.
If Milton Keynes branch would answer the phone would help!!
Also Paid extra for windscreen wipers that went flying off when I used them too
Wish my insurance company used someone else now
June 18, 2025
Reply from National Windscreens - Milton Keynes
We appreciate you bringing this to our attention. We're sorry the installation and resolution fell short of expectations, especially regarding the mirror and wipers. We'll investigate the communication issues at the Milton Keynes branch and address the cable issue. Thanks for your feedback.
Reply from National Windscreens - Milton Keynes
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Milton Keynes
We're happy to hear that the service was punctual and satisfactory. Thank you for your positive feedback; we appreciate it greatly.
Reply from National Windscreens - Milton Keynes
We're happy to hear that you found our communication helpful, booking easy, and the service of high quality. Thank you for your feedback!
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback and are glad you found our communication helpful and easy to understand. Thank you!
Reply from National Windscreens - Milton Keynes
We're glad you enjoyed your experience. It's great to know our team was quick, polite, and clear in their explanations. Thank you for the positive feedback!
Great support from the Installation…
Great support from the Installation Engineer, shame about the lead up to getting the windscreen replaced.
May 24, 2025
Reply from National Windscreens - Milton Keynes
We appreciate your feedback and are happy to hear the engineer provided great support. We're sorry the process beforehand wasn't as smooth as it should have been.
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback! We're happy to know you found our people helpful and experienced efficient service.
Windscreen was replaced very quickly…
Windscreen was replaced very quickly and the staff were friendly
May 27, 2025
Reply from National Windscreens - Milton Keynes
We appreciate your feedback! We're glad to hear that you were happy with the fast windscreen replacement and friendly staff.
Easy to book, excellent service
So easy to book, follow up confirmations are given and excellent service. Have used this company for a chip repair and replacement windscreen, very happy with the service on both occasions.
May 20, 2025
Reply from National Windscreens - Milton Keynes
We're delighted to hear booking was easy and you were happy with our service for both your chip repair and windscreen replacement. We appreciate you taking the time to share your experience.
Done on time as promised
May 23, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that we met your expectations. Thanks!
They did a fab job…..
They did a fab job and were really accommodating. They started as soon as we got there and had finished within 1 1/2 hours which was great as we were told it could take 4 hours. This was really great as we lived too far away to go home and come back. A really professional job and friendly staff
May 22, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear that you had a great experience! We're glad we could accommodate you and complete the job efficiently. We appreciate your positive feedback about our professional and friendly staff. Thank you!
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback and are happy to hear you had a great experience with our friendly staff.
Very efficient and friendly service
Very efficient and friendly service. Wouldn’t hesitate to recommend them.
May 16, 2025
Reply from National Windscreens - Milton Keynes
We're happy to hear you received efficient and friendly service. We appreciate your recommendation!
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