I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!
Company replied
Location
Switch location94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... See more
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Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... See more
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The technician was a polite and professional person. He replaced my front passenger side window in really quick time, he hoovered everything up for me, and the window itself it spot on. It was easy to... See more
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Company details
About National Windscreens - Milton Keynes
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, United Kingdom
- 01908-465-143
4.3
Excellent
625 reviews
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Reply from National Windscreens - Milton Keynes
We appreciate your kind words!
The dashcam was removed to fit the…
The dashcam was removed to fit the windscreen and not replaced where it came from
May 22, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your feedback. We will review our procedures to prevent this.
Happy client
My windscreen replacement was exceptional quality and great job! The customer service from dropping my car to pickup was second to none. I am one happy client and I 100% recommend without hesitation! Thank you so much.
May 18, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback. We're happy to hear that your windscreen replacement was exceptional and that our customer service was excellent from start to finish. We're glad you're a happy client!
Nice simple process from drop off to…
Nice simple process from drop off to collection. Very polite staff members
May 5, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback. We're glad the process was simple and our staff were polite!
Good
Good although I was disappointed that I was only informed the morning the windscreen was due to be fitted that my windscreen hadn't been delivered and I needed to wait another week when I had arranged to go away and because of this I was forced to put my trip off for another week.
May 6, 2026
Reply from National Windscreens - Milton Keynes
We sincerely regret the inconvenience caused by the delay in your windscreen delivery and the disruption to your travel plans. We are reviewing our communication process to prevent similar situations.
The new windscreen makes creaking…
The new windscreen makes creaking noises. When I told National windscreens about the problem they said it would take seven days for the bubbles to come out of the glue and then it should settle down. Its slightly better after over two weeks but it still sounds very creaky.
May 11, 2026
Reply from National Windscreens - Milton Keynes
We are sorry to hear about the persistent creaking noise from your new windscreen. We appreciate you bringing this to our attention. We are committed to ensuring your satisfaction and will investigate this further to find a solution.
Very quick and efficient
Very quick and efficient. They did a great job, no problems at all. Stuff very friendly.
May 4, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback. We're so happy to learn that you found the service very quick and efficient and the staff very friendly.
excellent staff
excellent staff - they considered my issues and were very efficient and timely
May 1, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback! We are so happy to learn that our staff considered your issues and were very efficient and timely.
The admin and repair efficiency
The admin and repair efficiency. Helpful team that sorted a taxi into MK centre.
April 29, 2026
Reply from National Windscreens - Milton Keynes
We're happy to hear that our admin and repair efficiency were helpful. It's great to know the team assisted with transportation. Thank you for your feedback.
Excellent work done at the Milton…
Excellent work done at the Milton Keynes workshop. Very friendly staff. Very happy with the whole experience, including the booking process which was very efficient.
April 22, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback. We're so happy to learn that you were very happy with the work completed at the workshop and that you found our staff friendly and the booking process efficient.
Fast quick and easy to use
October 24, 2025
Reply from National Windscreens - Milton Keynes
We are happy to hear that our service was quick and easy for you. Thank you for your positive feedback.
BAD JOB
The first time, my windshield was damaged (chipped and scratched). The second time, it was installed OK, but the car wasn't put back together (the windshield clips were missing), the windshield wipers were installed backwards, the car interior was covered in glue (I wonder how much it will cost to clean it), even the exterior mirror covers were dirty. The windshield heater wasn't connected. The plastic parts for the cameras and sensors were damaged because they weren't installed correctly.The third time, they installed the window correctly, provided clips, but didn't remove fingerprints and removed the acoustic foam from the windshield. When I pointed this out, the manager said, "You can drive without it." It doesn't rain on your face, but the noise is unbearable at higher speeds. I don't recommend this company. They're crooks and scammers.
April 17, 2026
Reply from National Windscreens - Milton Keynes
We regret the damage to your windshield and the issues with the installation, including missing clips, backwards wipers, glue in the interior, dirty mirrors, disconnected heater, and damaged camera parts. We appreciate your feedback and will review these points to improve our service.
Your Technician was brilliant and the…
Your Technician was brilliant and the repair was great
April 22, 2026
Reply from National Windscreens - Milton Keynes
We appreciate you sharing that the technician was brilliant and the repair was great! We are so happy you were pleased with our service.
Efficient and effective!
The technician arrived on time and got on with the task at hand in a very efficient manner. Ive used the car since on both long and short drives and I have no had any queries or concerns. Very professional and great customer service. Would highly recommend.
April 17, 2026
Reply from National Windscreens - Milton Keynes
We appreciate you sharing your feedback. We're happy to hear that the technician was punctual and efficient. It's great to know you've had no issues and found the service professional.
Excellent Windscreen repair service
Excellent service provided by the windscreen repair technician. Gave me a call to let me know when he was going to arrive and completed the jo within an hour. Also patched up an additional chip that I hadn't even noticed.
April 17, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback. We're happy to hear that the technician provided excellent service, kept you informed of their arrival time, completed the job quickly, and addressed an additional chip.
Reply from National Windscreens - Milton Keynes
We appreciate you sharing that we are very helpful and easy to work with! We are so happy you were pleased with us.
Efficient and on-time
April 15, 2026
Reply from National Windscreens - Milton Keynes
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Milton Keynes
We appreciate you sharing that our service was very good, the screen was fitted quickly, and the quality is great! We are so pleased.
Employees very polite and friendly
Employees very polite and friendly. Felt with me very prompt and finished in very good time
April 8, 2026
Reply from National Windscreens - Milton Keynes
We appreciate your positive feedback! We are so happy to learn that our employees were polite and friendly and helped you promptly.
Extremely efficient and polite fitter…
Extremely efficient and polite fitter job was over and done in 45 mins
April 7, 2026
Reply from National Windscreens - Milton Keynes
We are happy to hear that our fitter was efficient and polite and completed the job quickly. Thank you for your positive feedback; we appreciate it.
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