I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!
Company replied
94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
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I am very happy with my windscreen replacement. The team did a fantastic job right outside my house, which made the whole process super convenient. Highly recommended!
Company replied
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... See more
Company replied
Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... See more
Company replied
The technician was a polite and professional person. He replaced my front passenger side window in really quick time, he hoovered everything up for me, and the window itself it spot on. It was easy to... See more
Company replied
Written by the company
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, United Kingdom
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Reply from National Windscreens - Milton Keynes

Reply from National Windscreens - Milton Keynes
I wanted my windscreen to be fixed and was done

Reply from National Windscreens - Milton Keynes
Although a new windscreen couldn't be fitted at my home address due to the weather, it was taken to the nearest centre to be fitted. This was done quickly les than the hour stated.
Polite and friendly service. Easy to book online and quick response.

Reply from National Windscreens - Milton Keynes
Good response and kept informed of booking date and arrival of technician who was very helpful and explained fully what he was to do.

Reply from National Windscreens - Milton Keynes
Glass that replaced my damaged one was in perfect. New one ordered.

Reply from National Windscreens - Milton Keynes
Asked for the windscreen to be changed at home on the drive, as that option was available and more convenient for us. The first appoinment was cancelled late morning on the day, by the technician, as there was a chance of rain and they didn't have the correct equiptment to work undercover on the drive.
Went back to them and rearranged the appointment, for the work to be done at home on the drive, as previously requested and an AM appoinment if available.
Re-booked and told if the weather was going to be a problem they will let us know and arrange collection of the vehicle and get it over to the workshop.
Once again on the day of the rearranged appointment, the technician phoned stating, the rain would cause problems and he won't be able to change the windscreen on the drive. No offer to collected the vehicle and once again late morning and another excuse, but at the time it wasn't raining and the sun was actually out for the rest of that day?
Had to get the car over to the workshop, which was a major inconvenience, as I was at work and needed to get the windscreen changed due to the MOT being booked in for a few days later.
Dropped the car off at the workshop and to be fair the job was done quickly and ready to collect after a couple of hours. When I got the car home had a look around and noticed loads of glass fragments had been left in the vehicle, so no care had been taken to clean the car properly during the install of the windscreen.
Overall just poor and a lack of customer care really, but gave one star as the windscreen was eventally changed and sèems to be ok.

Reply from National Windscreens - Milton Keynes
Took a day off work to have windscreen changed, only to get a call and hour before to say they didn't have the glass in stock, then suggested a mobile fitter despite the constant rain forecast in January, couldn't do a Saturday so had to take another day off. Phoned ahead to see if I could sit and wait to save messing about with lifts etc, but told it would definitely need to be the full 4 hours, when I arrived...hello sir, are you waiting, it will only be an hour !!!

Reply from National Windscreens - Milton Keynes
Everything was good, the service was good, the only negative I have is there is a defect in the glass there's a small spot on the windscreen they makes the white line next to the curb do a Mexican wave.

Reply from National Windscreens - Milton Keynes
From the reception up to the repair team provided a mint service.
Polite and mannerable. Comfortable surroundings while I waited, with clean rest room facilities that you wouldn't normally find in a male dominated mechanical environment.

Reply from National Windscreens - Milton Keynes

Reply from National Windscreens - Milton Keynes
Kept informed of arrival time. Operative friendly and efficient.

Reply from National Windscreens - Milton Keynes
I Recently used the NationalWindscreens in Milton Keynes. The complete service was excellent. The repair was quicker than expected and everything seems fine.
The guys I spoke to were both friendly and courteous. I would recommend!

Reply from National Windscreens - Milton Keynes
The engineer explained how long the process would take and that he would contact us once completed. On collection of the car he then explained what we could expect in the next few days as the windscreen settled.

Reply from National Windscreens - Milton Keynes
The guys at National Windscreen Milton Keynes were really helpful and got the job done very quickly. Really appreciate it thank you!

Reply from National Windscreens - Milton Keynes

Reply from National Windscreens - Milton Keynes
Good communication and prompt work carried out to a high standard.

Reply from National Windscreens - Milton Keynes
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