Friendly and effecient

hassle-free booking,
sorted everything out with the insurance company,
professional staff

Really easy process, good friendly people who do a really good job

Fast, Efficient and a great price!
The team are very friendly, called when it was ready. Would definitely recommend and use again

Easy booking. Good service. Good communication.

Had a large crack in top passenger side of my windscreen, rang up and booked in for a replacement through my insurance. No issues nice and simple and job was completed.

Worst people to deal with. it took them two weeks to find a windscreen for my Range Rover whereas every other company had them in stock or they could have ordered it for me, but I was stuck with national windscreen through my Insurance. They don’t check the condition of the car as my car was a brand-new range Rover autobiography 2026 it had 3800 miles on the clock. I did tell them please just be careful with the bodywork as they wanted me to drop it off at the depot because of windscreen collaboration. After I picked up my car, they asked me not to wash it for a few days so I thought okay let me give it a good few days so on the fifth day I washed my car I found out that my bumper was scuffed so after the weekend I rang them to ask for inspection report of car condition before and after, they didn’t have and started making silly excuses for it. They are blaming me that I called them after that many days. anyhow my fault is that I trusted them. I should’ve checked the car before I left the site 😟so guys whenever you drop your car off make sure take that guy around the car show them if there is no damage or if there is damage highlight and let them know and upon collection please check the car before you leave the site. It’s costing me around a £1000 to re-spray my Range Rover front bumper. I hope that my God will teach them a lesson.

Very polite and friendly staff. Did an excellent job and were very accurate with their time estimates. I am a very satisfied customer 👍

Excellent service from National Windscreens. The technician arrived on time and fitted the first windscreen quickly and cleanly, but the rear view mirror could not be fitted due to a bracket issue.

They arranged a new appointment for me after one week for replacement at their centre and changed the windscreen again without any hassle. Now everything is perfect and the mirror fits correctly.

Really appreciate their professionalism and how they handled the issue. Highly recommended.

Bad experience

Easy to book, great staff, quick service. Very happy

Great service from the team at Peterbrough
Only complaint the constant barge of dont forget your appointment texts and emails.

Good communication and work completed on time

Dropped my car off at opening time, 08:30. Received an email at roughly 11:45 with pre and post work inspections, thinking it was about ready so was expecting contact. Never got contacted about it being finished, and only found out when I had contacted them. Picked my car up and the inside was full of dust and bits of plastic which was never cleaner up after the work was complete.

I met Steve at 12:00 PM. He promised to return the car within 4 hours and offered to let me wait in the office or walk around until he called. I got the call at 3:45 PM and picked up the car at 4:30 PM (they close at 5:00 PM). Everything was done on time, and I’m very happy with the service. Highly recommended — well done, guys! Thank you!

Great service. New screen fitted with ADAS. No problems. All went to plan and called to collect within the timescale given.

The repair was done very quickly The staff were friendly and helpful

Found the whole process essy

Absolutely fantastic, initially I reported a stone chip , which was amicably decided that it was not a suitable repair. I literally had to do nothing a genuine windscreen was fitted to my E350. I just had to pay the difference and lv insurance were wonderful and very highly recommended. The technician was Bryan Phillips and was extremely helpful and wonderful. The whole experience other than the initial crack was wonderful.
Previously I was ensured with Admiral and Autoglass were the repairers and I was disgusted with both parties. In the end a Chinese replica screen was fitted, I even involved the ombudsman and was disgusted with them also. Autoglass wanted to con me extra £600 on top of the insurance company paying for a non genuine screen, totalling the costs to about £1600 and the sums were not adding up, the cost for a genuine screen and non genuine in terms of parts was about the same when I independently inquired, the whole system was rigged and I was absolutely disgusted,
The ombudsman advised that I contacted the Financial regulator but they would look at it but would not compensate me.
I on that note thought that am I stupid to waste my time further for there amusement.
I hope that the general public find this information useful.
I would not willingly use Admiral or Autoglass unless I am cornered,I don’t even know why Admiral are deluded in their contractual agreement with Autoglass to con customers