National Windscreen were absolutely brilliant. The staff were super friendly, professional, and helpful throughout the entire process. They arrived right on time, completed the job quickly, and the qu... See more
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See what reviewers are saying
Chap on reception dealt with my windscreen replacement promptly. Knew I had an emergency and was stuck 3 hours away from home. Saved me hundreds in hotel costs, legend!
Company replied
Workmanship fine - use their initiative and didn't replace the wiper blades even though booked and paid for, as they were too new and nothing was wrong with them. Please Note - I had to wait in the... See more
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Kyle communicated well before appointment. Was really helpful. Directed me to a lovely local cafe to stay and work whilst windscreen was being fitted. I would definitely put my trust in this comp... See more
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Company details
About National Windscreens - Plymouth
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 2, 20 George Place, Plymouth, PL1 3NY, Plymouth, Devon, United Kingdom
- 01752-477-091
4.6
Excellent
343 reviews
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Excellent job.
Booked into Plymouth branch following a huge stone destroying the screen on my Mazda3. Need it done early as I was headed on holiday so got there at 8.30 and was away by 10.10 as no calibration required. Excellent job and the clarity of the new screen has made a huge difference over the old pitted and scratched original. The screens appear to be from one of the big Chinese manufacturers but don't let that worry you as they are as good as OEM.
July 6, 2024
Reply from National Windscreens - Plymouth
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Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great service
We had a crack in our screen which when visited by national windscreens was unrepairable. We had a mot due in the next two days… luckily they managed to replace the screen the next day! Brilliant service. Thanks to the Plymouth team and the guy who came out and did the job!
July 11, 2024
Unprompted review
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
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National Windscreens
Great customer service.
Great customer service.
Job done well and timing estimates were accurate.
Would definately recommend National Windscreens
June 20, 2024
Reply from National Windscreens - Plymouth
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National Windscreens
Good service
Fairly quick to get car booked in. Had windscreen replaced a few weeks ago and have had no problems.
May 29, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
fab job
Really quick appointment date and friendly officiant engineer arrived with the work completed quicker than expected.
June 4, 2024
Reply from National Windscreens - Plymouth
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They did a great job
They did a great job, very polite and only took half the time they originally expected.
May 30, 2024
Reply from National Windscreens - Plymouth
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National Windscreens
Very easy and quick to do the work.
Very easy and quick to do the work.
Great job and called when they had an enquiry
June 5, 2024
Reply from National Windscreens - Plymouth
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National Windscreens
Very helpful and efficient
Very helpful and efficient. Fitted us in quickly, communicated well and very clean and tidy work
May 29, 2024
Reply from National Windscreens - Plymouth
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National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
All went smoothly to the times provided…
All went smoothly to the times provided by the team. Vehicle left clean and tidy afterwards. The staff were very polite and helpful.
April 30, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen replacement
I found National windscreen very helpful efficient and polite making sure of reminding you via text and telephone call a day before great job done on replacing my windscreen
May 4, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
My 2015 Mondeo had issues. after…
My 2015 Mondeo had issues after windscreen replacement. Several sensors weren't working. The team at National Windscreens Plymouth were brilliant. They took control of the issues and sorted everything out. Huge thankyou.
April 15, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Great service
The whole process was easy
From booking online to dropping off to garage
Perfect
Prompt service
April 26, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Excellent service
Quick service from start to finish. Easy to use website to sort out a quick windscreen replacement. Friendly and efficient staff who kept us informed from start to finish.
April 25, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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