National Windscreen were absolutely brilliant. The staff were super friendly, professional, and helpful throughout the entire process. They arrived right on time, completed the job quickly, and the qu... See more
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Workmanship fine - use their initiative and didn't replace the wiper blades even though booked and paid for, as they were too new and nothing was wrong with them. Please Note - I had to wait in the... See more
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The fitter was excellent, quick, and tidy. BUT, I asked for an early morning appointment, which was agreed to take place, but I waited until 4pm for the technician. He had not been given the correct... See more
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Kyle communicated well before appointment. Was really helpful. Directed me to a lovely local cafe to stay and work whilst windscreen was being fitted. I would definitely put my trust in this comp... See more
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Company details
About National Windscreens - Plymouth
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 2, 20 George Place, Plymouth, PL1 3NY, Plymouth, Devon, United Kingdom
- 01752-477-091
4.6
Excellent
342 reviews
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My 'first' Windscreen in over 50 years of motoring!
From booking my home visit appointment for a replacement windscreen was very easy to do, Due to the company being very busy I had to wait one week for the visit, this was not a problem for me, but could be for others? On the day the lads arrived [within the morning time slot given] both were very polite and helpful with explaining the procedures etc: Being a retired engineer I asked if I could watch the replacement, (but keep out of the their way..lol.) Found it all very interesting! Thank you. To sum up the whole task was excellent and very professionally undertaken.. 10/10 Thank you National Windscreens and the front line lads.. :-) Hopefully I never need to replace again, but I would most certainly go for N/W.
August 29, 2024
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Professional and courteous
Professional and courteous. Accurate timescale and a pleasure to deal with.
August 28, 2024
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
All job was done very fast
August 16, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Good friendly staff
August 17, 2024
Reply from National Windscreens - Plymouth
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National Windscreens
Great service
Started on time. Finished quickly. Great staff. No problems with the new screen.
August 16, 2024
Reply from National Windscreens - Plymouth
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great around experience
Easy booking, great welcome, confirmed repairable, professional attitude, work carried out within time period stated. Very satisfied.
August 5, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Plymouth
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Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Manager was more than helpful and kept…
Manager was more than helpful and kept us informed of what was happening
July 30, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen is good quality glass and…
Windscreen is good quality glass and fitted to a high standard, was able to get an appointment at short notice in time before my MOT expired. Overall very helpful, efficient, and professional service.
July 18, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very good service
Very good service, kept me up to date on progress. Very professional work
July 29, 2024
Reply from National Windscreens - Plymouth
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Kind regards,
National Windscreens
Helpful & friendly service all round
July 27, 2024
Reply from National Windscreens - Plymouth
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Kind regards, National Windscreens
Very friendly and helpful staff
July 24, 2024
Reply from National Windscreens - Plymouth
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Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Painless Windscreen Repair
Very easy to arrange an appointment online and a good job done.
July 16, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Windscreen was replaced no problem and…
Windscreen was replaced no problem and customer service was very good.
July 12, 2024
Reply from National Windscreens - Plymouth
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We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent job.
Booked into Plymouth branch following a huge stone destroying the screen on my Mazda3. Need it done early as I was headed on holiday so got there at 8.30 and was away by 10.10 as no calibration required. Excellent job and the clarity of the new screen has made a huge difference over the old pitted and scratched original. The screens appear to be from one of the big Chinese manufacturers but don't let that worry you as they are as good as OEM.
July 6, 2024
Reply from National Windscreens - Plymouth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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