I don't need to be told how to write a usefulk review thank you! Delete this patronising advise. On time, the technician was courteous the car paintwork left unmarked. Happy overall witht the work... See more
Company replied
Location
Switch locationUnit 2a, Rink Road Industrial Estate, PO33 2LT Ryde, Isle of Wight, GB
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See what reviewers are saying
I made the booking online which was easy to do giving plenty of options for having the screen fitted. I arrived at the chosen time and met the fitter (sorry I didn't get his name) and went through the... See more
Company replied
Had to have my windscreen replaced, excellent service from start to finish, originally arrange for the repair at home but due to bad weather they came out and collected the car so it could be repaired... See more
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I made an appointment online for my windscreen to be replaced at my home address as I was going to find it difficult to leave our farm , 2 men turned up to do the job, they were very friendly, polite... See more
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Company details
About National Windscreens - Ryde (Isle of Wight)
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 2a, Rink Road Industrial Estate, PO33 2LT, Ryde, Isle of Wight, United Kingdom
- 01983-770-132
4.8
Excellent
105 reviews
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Absolutely first class
Absolutely first class , lovely chap , great service , very professional.
August 20, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're so pleased you experienced first-class service and found our team professional. It's wonderful to hear you found our colleague lovely. Thank you for your wonderful feedback!
Service was quick
Service was quick, staff was friendly. Booking process and confirmation was great.
August 13, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're so pleased to hear that you found our service quick and our staff friendly. It's also wonderful that the booking process and confirmation were great. Thank you for your wonderful feedback!
Great service from the staff at Ryde…
Great service from the staff at Ryde Rink road staff
August 7, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're so pleased to hear that you experienced great service from our staff at Ryde Rink Road. Thank you for your wonderful feedback!
Took a little longer than I'd like (no…
Took a little longer than I'd like (no fault of the fitters) The fitters were great. Very polite and even though there were issues, they got it sorted
July 17, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're so pleased to hear that our fitters were great and polite, and that they were able to resolve any issues. Thank you for your kind words!
Reply from National Windscreens - Ryde (Isle of Wight)
Thank you for your positive feedback! We are so pleased to hear that you found our service efficient and that we did an excellent job. We truly appreciate your kind words.
Reply from National Windscreens - Ryde (Isle of Wight)
We're delighted to hear that you experienced friendly and efficient service, especially on such a hot day. Thank you for your positive feedback!
Quick and efficient
Quick and efficient, left the boot of my car cleaner, than I had got it with the glass, after I originally hoovered it. The member of staff very pleasant and approachable.
June 26, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're delighted to hear our service was quick and efficient, and that your car's boot was left cleaner than you expected. We're also pleased our staff member was pleasant and approachable.
Great work
I made the booking online which was easy to do giving plenty of options for having the screen fitted. I arrived at the chosen time and met the fitter (sorry I didn't get his name) and went through the booking in process. I was expecting a long wait, but was told it would be about 90 minutes so I went for a walk. Before the 90 mins was up I received a phone call saying the car was ready. The work was excellent and finished to a very high standard. I can't praise the fitter or his work highly enough.
June 8, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're delighted to hear that booking online was easy and that you were pleased with the efficiency and high standard of the work. We appreciate you sharing your positive experience!
Windscreen ery good service buy your Isle of…
A very good service buy your Isle of Wight depot only 1 man running it but truly professional
June 1, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're so glad to hear you had a very good experience with our Isle of Wight depot. We appreciate your kind words about our professional team member.
Replaced my drivers side window
Had the company replace my drivers side window and the guy was excellent, efficient and very polite! Highly recommended
May 7, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're so happy to learn that our team member was excellent, efficient, and polite when replacing your window.
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate you sharing that our service was speedy with excellent communication! We are so glad you were pleased with us.
Helpful tel call the previous day.
Helpful tel call the previous day.
Friendly and knowledgeable fitter (Sean).
April 15, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that our phone support was helpful and that the fitter was friendly and knowledgeable. Thank you for your positive feedback!
Prompt service and helpful staff
April 10, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate you sharing that our staff was helpful and that our service was prompt! We are so happy you were pleased with us.
Arrived on time
Arrived on time, polite and very professional and did an excellent job.
February 17, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're so happy to learn that you experienced prompt, polite, and very professional service and an excellent job.
Reply from National Windscreens - Ryde (Isle of Wight)
Thank you for your positive feedback!
When ordering the replacement glass…
When ordering the replacement glass they kept me informed, on the day of repair the weather was bad I couldn’t leave my house due to a delivery so they very kindly came and collected the car repaired it and returned it, a kindness I really appreciated, all the broken glass was cleaned up and the repair was lovely, I would recommend them highly
January 15, 2026
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that you were kept informed about your replacement glass. We appreciate you noting how we collected, repaired, and returned your car due to the weather and your delivery. It's great to know you were pleased with the repair and cleanup!
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that booking your appointment online was quick and easy. Thank you for your positive feedback; we appreciate it.
Great Service
My wife dropped the car off, they were very helpful and friendly kept her updated throughout and dropped the car back home for us
December 23, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The two mechanics were very skilled and…
The two mechanics were very skilled and worked together well. They explained to me exactly what they would do and really got on with it quickly. Delighted
December 1, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that the mechanics' expertise and efficiency impressed you. We appreciate you noting their clear communication. Thank you for your positive feedback!
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're so happy to hear you experienced good communication and service. Thank you for sharing.
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