I don't need to be told how to write a usefulk review thank you! Delete this patronising advise. On time, the technician was courteous the car paintwork left unmarked. Happy overall witht the work... See more
Company replied
Location
Switch locationUnit 2a, Rink Road Industrial Estate, PO33 2LT Ryde, Isle of Wight, GB
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See what reviewers are saying
I made the booking online which was easy to do giving plenty of options for having the screen fitted. I arrived at the chosen time and met the fitter (sorry I didn't get his name) and went through the... See more
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Had to have my windscreen replaced, excellent service from start to finish, originally arrange for the repair at home but due to bad weather they came out and collected the car so it could be repaired... See more
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I made an appointment online for my windscreen to be replaced at my home address as I was going to find it difficult to leave our farm , 2 men turned up to do the job, they were very friendly, polite... See more
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Company details
About National Windscreens - Ryde (Isle of Wight)
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 2a, Rink Road Industrial Estate, PO33 2LT, Ryde, Isle of Wight, United Kingdom
- 01983-770-132
4.8
Excellent
106 reviews
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Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're so happy to hear you experienced good communication and service. Thank you for sharing.
Great communication & great service.
November 19, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're glad you had a positive experience with our communication and service. Thank you for your feedback!
Fitting of windscreen excellent…
Fitting of windscreen excellent couldn't fault but still waiting for a refund on the wipers they were unable to change. After two phonecalls still no refund
October 31, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your feedback and are glad the windscreen fitting met your expectations. We are sorry to hear about the delay with your wiper refund and will look into it.
Windscreen Replacement
Excellent service appointment was on time and finished earlier than expected with no issues.
Great friendly efficient technicians.
Highly recommended.
October 2, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're happy to hear that your service appointment was on time and finished earlier than expected with friendly, efficient technicians. Thank you!
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that you found our service efficient, friendly, and helpful. Thank you for sharing your positive experience with us!
Great service
Easy to book in via insurance company, good communication from National.
September 2, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that booking through your insurance was easy and that our communication was helpful. Thank you for your positive feedback!
First class job.
Arrived on time, explained what he was doing and produced a first class job.
September 1, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that the service was punctual and thorough, resulting in a top-quality outcome. Thank you for your positive feedback; we appreciate it.
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We are so glad you were happy with our polite service and the clean, tidy, and well-done work.
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate you sharing! We are so happy to hear you received efficient, friendly, and professional service.
Excellent Service
The politness of the mechanic was first class he even had the thought of mind to inform me that I could wait for the repair due to the short time it was going to take
August 20, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that the mechanic's courtesy and thoughtfulness stood out during your visit. We appreciate you taking the time to share your positive experience!
The process was highly efficient and…
The process was highly efficient and the technician excellent.
August 15, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that the process was efficient and the technician provided excellent service. Thank you for your positive feedback!
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate you taking the time to leave us this positive feedback! We're so glad to hear you received quick, easy service from a friendly team member.
Your technician was really efficient…
Your technician was really efficient and helpful and did an excellent job; would have no hesitation in recommending your company.
July 28, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that our technician was efficient and helpful! We appreciate your positive feedback and are glad you had an excellent experience. Thank you for recommending our company!
100% recommend
Excellent prompt service very friendly technician completed work in good time and I appreciated phone call to let me know it was ready for pick up
June 30, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that you received excellent, prompt service from a friendly technician, and that the work was completed quickly. We appreciate you mentioning the helpful phone call!
Great service and a brilliant result
Great service and a brilliant result. Quick, no problems. Exactly what I needed.
June 27, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your positive feedback! We're happy to hear that you received great service and a brilliant result, quickly and without problems.
Reply from National Windscreens - Ryde (Isle of Wight)
Thank you for your positive feedback!
Reply from National Windscreens - Ryde (Isle of Wight)
We're happy to hear that your early appointment went smoothly and that our communication was effective. Thank you for your positive feedback!
Excellent service great job.
April 29, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
Thank you for your kind review! We're delighted to hear that you found our service excellent. We always strive to provide a positive experience for every customer, and your feedback confirms we're on the right track. We appreciate you taking the time to share your thoughts.
Very professional fitter…
Very professional fitter to change the rear door glass who kept me fully informed about the problems with obtaining it
April 23, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you were impressed with the professionalism and communication of our fitter. We strive to provide our customers with exceptional service and we're glad that you were satisfied with the outcome.
Professional and helpful at every…
Professional and helpful at every stage. A very easy experience.
April 18, 2025
Reply from National Windscreens - Ryde (Isle of Wight)
We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent customer service and are glad we were able to meet your expectations.
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