I had my T-roc windscreen replaced a couple of weeks ago and overall the experience was great! Great correspondence to let me know what was happening, where and when. On the day they replaced it, it... See more
Company replied
Location
Switch location2 Brympton Way, Lynx West Trading Estate, BA20 2HP Yeovil, Somerset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. It says online it will take 4 hours but it only took an hour and a half. Very nice gentleman fixing the car. Not the easiest of places to find as it’s in an industrial estate which i... See more
Company replied
Great customer service & helpful staff. No issues with the booking process and good communication before and after carrying out the windscreen replacement. They completed the work ahead of my allocate... See more
Company replied
We had a lovely chap called Josh who on his first visit was unable to fix repair (not his fault) he then rearranged another visit within two days. He came back replaced windscreen very quickly.
Company replied
Company details
About National Windscreens - Yeovil
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
2 Brympton Way, Lynx West Trading Estate, BA20 2HP, Yeovil, Somerset, United Kingdom
- 01935-250-236
4.8
Excellent
364 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good communication and friendly
February 24, 2026
Reply from National Windscreens - Yeovil
We appreciate you sharing that our communication was really good and friendly! We are so happy you were pleased with our team.
Rang when on the way giving the correct…
Rang when on the way giving the correct arrival time
Very courteous had respect to property
February 18, 2026
Reply from National Windscreens - Yeovil
We appreciate your positive feedback. We're happy to hear that you were contacted with an accurate arrival time and that our team showed respect for your property.
Mini Windscreen Replacement
Booked in a time to suit us originally then changed time no fuss.
Initially, after fitting there were a few clicks etc so I went back, windscreen fitting checked and advised there might be a bit of a settling in period.
No more clicks after a day or so. 🙂
February 17, 2026
Reply from National Windscreens - Yeovil
We appreciate you choosing our services and are glad the scheduling change worked out. We're happy to hear that the clicks resolved after the settling-in period. Thank you for the positive feedback!
Great service
Dropped car off, gentleman was very helpful explained what was going to be done. Time it should take and would contact when ready and he did. Inside front off car hovered. Great service.
February 11, 2026
Reply from National Windscreens - Yeovil
We're happy to hear that the service was helpful and efficient! We appreciate your feedback regarding the communication and the work performed. Thank you!
very good service and swift repair
The engineer was on time and swift, thank you for making this easy.
February 14, 2026
Reply from National Windscreens - Yeovil
We appreciate your positive feedback! We're so happy the engineer was on time and swift, and that we made this easy for you.
Reply from National Windscreens - Yeovil
We're happy the instructions were excellent and the fitter was great and timely. Thank you for your positive feedback!
Reply from National Windscreens - Yeovil
We appreciate you letting us know that we were helpful, informative, and kind! We are so happy you had a positive experience.
Reply from National Windscreens - Yeovil
We're happy to hear that you had a good experience. Thank you for your recommendation; we appreciate your positive feedback!
Superb service from the Yeovil team
Superb service from the Yeovil team.
Had to change our booking which was no issue.
They even came and collected us from the nearby garden centre as it was pouring with rain. Great service and fitting of screen was excellent.
August 27, 2025
Reply from National Windscreens - Yeovil
We're happy to hear that the team provided superb service! We appreciate you mentioning how easy it was to change your booking and that you enjoyed the fitting. Thank you for your positive feedback.
Reply from National Windscreens - Yeovil
We appreciate you sharing! We are so happy to hear you were pleased with our quick, reliable, and hassle-free service at work.
Exceptional service
Exceptional service from Alan, job done excellently in such a short time than what we were expecting. Oh did I mention he’s such a lovely bloke too?
January 19, 2026
Reply from National Windscreens - Yeovil
We're happy to hear that you had such a positive experience! It's great to know that the job was completed quickly and to your satisfaction. We appreciate your kind words!
Experience with National Windowscreen.
The guys actually doing the work were fine pleasant, and completed the work ahead of time.
January 8, 2026
Reply from National Windscreens - Yeovil
We appreciate your feedback and are happy to hear that our team was pleasant and efficient, completing the work ahead of schedule.
Brilliant organised service
Well organised service , loads of information before the arrival at the unit, I felt very reassured that everything would be done properly . Advised about timings . Basically brilliant service!
January 2, 2026
Reply from National Windscreens - Yeovil
We appreciate your positive feedback! We're happy to hear that you felt reassured by our well-organized service and the information provided. It's great to know you found our service brilliant.
The company kept in touch by text…
The company kept in touch by text messages all the way through they rang me to bring the car insurance earlier which was great and when the car was ready they were brilliant could not fault the company. Mr C Johnson
December 31, 2025
Reply from National Windscreens - Yeovil
We're happy to hear that you had such a positive experience! It's great to know that our communication and service met your expectations. Thank you for your feedback.
Reply from National Windscreens - Yeovil
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great staff at the Yeovil base
Great staff at the Yeovil base
So helpful
Brilliant communication
December 10, 2025
Reply from National Windscreens - Yeovil
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good booking service with regular…
Good booking service with regular reminders, easy to pay and windscreen replaced effectively.
December 19, 2025
Reply from National Windscreens - Yeovil
We appreciate your positive feedback. We're happy to hear that you found the booking service good, with helpful reminders, easy payment, and effective windscreen replacement.
Efficient and professional
Efficient and professional. Guys explained everything and cracked on , great service
December 6, 2025
Reply from National Windscreens - Yeovil
We appreciate you sharing your feedback! We're so glad to hear that our team was efficient and professional and explained everything clearly while providing great service.
Reply from National Windscreens - Yeovil
We're happy to hear that the job was completed without any issues. Thank you for your positive feedback; we appreciate it.
Excellent friendly service would highly…
Excellent friendly service would highly recommend
December 5, 2025
Reply from National Windscreens - Yeovil
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.