Nationwide Energy Consultants Utilities Ltd Reviews 

88
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Phoebe proposed a renewal of the electricity contract six months ahead of the time to save us money. She was aware of rogues in the market place, one of which tried to subtly interrupt this contract... See more

Rated 5 out of 5 stars

Barnaby has been extremely helpful throughout the whole process. He’s been quick to respond, clear with information, and has really helped me get everything moving at a very busy time. I really apprec... See more

Rated 5 out of 5 stars

Absolutely fantastic service from Kay. She has removed so many potential headaches or me I.e. being stuck on hold indefinitely etc she has always communicated any updates or changes and I wouldn’t h... See more

Company replied

Rated 5 out of 5 stars

Could not recommend Nationwides Jason Cross more! This man really knows his stuff. Worked hard to get us the best deals possible for our broadband, till services, utilities and ongoing support. He has... See more

Company details

  1. Consultant

Written by the company

Energy Consultancy - The Licensed Trade Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(88)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You cant go wrong with Nationwide

James, Nicole and all the teams at Nationwide have helped us tremendously with all the energy for our pubs. Cannot recommend them enough. Helpful and friendly from the start and continue to support and assist in any way wanted/needed.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Could not recommend Nationwides Jason…

Could not recommend Nationwides Jason Cross more! This man really knows his stuff. Worked hard to get us the best deals possible for our broadband, till services, utilities and ongoing support. He has taken a load off, leaving us feel far more confident moving forward in this current climate.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Thank god for Callum McKenzie

Thank god for Callum McKenzie. He has gone above and beyond his duty and has offered so much help and support throughout. I honestly would have struggled and been so much more stressed out without his help. He never bothered me with problems just offered solutions. Absolutely Brilliant service. Would 💯 recommended.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the attention…

I was very impressed with the attention to detail this company offered, Dean went above and beyond to ensure that all my questions were answered in full. A very consumer focused approach, while offering an efficient service which was timely, offering great value for money while being responsive to the customer’s specifications. I would definitely recommend this company to others wishing energy efficiency while being supported to make informed decisions.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Nationwide Excellent

Nationwide Energy where brilliant to deal with. Assisting our company getting back on the grid and Dean especially who was very professional and seamless quality service.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Superb experience and excellent service…

Superb experience and excellent service dealing with Nationwide Energy Consultants. Over the years I've found the team to be very knowledgeable and have always gone over and above to get the best deal for our business even in this current climate.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Nationwide have been the perfect consultants for our Charity

We have been using Nationwide for a number of years for our charity and have always found them to be extremely helpful and supportive. They have always provided us with competitive quotes and advice when the time comes for contracts to be renewed. We've just expanded our premises and didn't hesitate in asking Nationwide to take on the additional utility contract.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

The ladies in the office always do…

The ladies in the office always do their best to help which is not always easy at present due to the very difficult situation around the energy sector. A difficult beginning due to a member of staff not doing his job properly but after that the girls were brilliant sorting my energy company and winning two Ombudsman cases on my behalf, thank you Vicki and Pheobe.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Bloody Good Company

Have been with Nationwide for many years, still check with other brokers and with utility companies direct whenever there is a new contract but have found Nationwide are consistently competitive. The best part of working with Nationwide though in my opinion is the support you get from them. Dealing with utility companies direct with any issues or queries is, in my opinion, like pulling teeth. Nationwide take care of all of this. It feels great to have them on my team so to speak.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Disputed readings

We have had some issues with disputed readings & Mia from Nationwide not only acted on our behalf but also managed to get a favourable outcome which was far less then the utility company was originally demanding.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

I have used Nationwide for many years…

I have used Nationwide for many years now. I had always dealt with my pubs utilities as a multiple operator, but it got to a point where I needed someone to take over.
I have never looked back since signing with Nationwide. Kay is very helpful and knowledgeable. Nicole goes over and above what I would expect someone to do. She is always prompt with my demands and is very professional.
The issues we face are with the suppliers and not Nationwide. I feel that Nationwide do have your best interests in mind.

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Awful.

Awful.. I would give a 0 if I could

I am highly surprised these guys have a 100% review experience… I took over a pub in November 2021 and was visited by one of the sales guys Jason who promised the best deals with both gas and electric.. I have had a nightmare with my electric bill and it’s still ongoing to this day…paid thousands in electricity and it’s still ongoing… shop around guys do not use this company.

UPDATE

Thanks for the reply, but sorry NO it is not the case of utilities going up. I have never had a problem with my gas as I never used yourselves. It is the shocking and poor service Nationwide energy supply small businesses.

June 28, 2023
Unprompted review
Nationwide Energy Consultants Utilities Ltd logo

Reply from Nationwide Energy Consultants Utilities Ltd

Tina, I appreciate that you have had several issues with your electricity supply and I regret that we haven’t been able to resolve them for you. Unfortunately, you took over the pub shortly before the massive increase in prices in December 2021 and prices continued to increase through 2022. Your electricity and gas costs are very much higher than would have been expected.
I understand that it’s likely that your electricity meter is faulty and that the Energy Ombudsman has told your supplier to check this. Hopefully this will establish that you have been over-charged leading to you getting a large refund from both your current and your previous supplier.
If there is anything we can do to support you or you wish to discuss this further, please don't hesitate to contact me directly.
Kind regards,
Gerry O’Hara
Operations Director

Rated 5 out of 5 stars

Amazing service

I had always been pleased with the service I have received and when Covid hit, I was blown away with the dedication and perseverance by the team, particularly Kay, who has worked tirelessly to fight for me to get a refund from my Energy company. The thousands I am getting back will make all the difference to my end of year accounts. Thank you so much

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Mia

Excellent service from Mia

After almost a year of struggling to get an account issue sorted Mia stepped in and had a resolution sorted and issue closed within weeks.

Cannot rate their services highly enough

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

We currently rent a property that we…

We currently rent a property that we moved into on the 14th of June 2019. On moving in we discovered that we had 2 meters for each of our water, gas and electricity supply (the property was previously a shop and a flat - ie 2 units).Thus paying 2 standing charges every month.
The Landlord said they would pay the cost of removing ing 2nd meter for each supply. Nationwide Energy were given the contract and Victoria (Boughey) was my contact. The whole operation has had a number of problems plus of course COVID slowed everything down as well.
Without Victoria's help in sorting out so many issues/mistakes by certain suppliers I know we'd still be wrestling with the project.
Excellent to deal with, know's her stuff, and has kept on top of all the issues throughout - Many thanks Victoria!!!

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from Nationwide's Kay…

Great service from Nationwide's Kay Burridge in chasing invoices from British Gas following their takeover of Robin Hood. Kay kept me fully informed of her progress and the invoices have arrived!
Chris Witt
per pro White Hart Hotel St Austell Cornwall

March 15, 2021
Unprompted review
Nationwide Energy Consultants Utilities Ltd logo

Reply from Nationwide Energy Consultants Utilities Ltd

Thanks for your great review, Chris!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look