Nationwide Gas Care Limited Reviews 

247
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

My boiler broke down just the end of last year contacted nationwide gas care and was surveyed the next day and new boiler fitted within a week all just before Christmas. Then last weekend Sunday 12th... See more

Rated 1 out of 5 stars

Constantly cancelling appointments last minute, making me use up my annual leave, no care for customers, worst company I've ever dealt with. And im and engineer myself. I deal with companies all the... See more

Rated 5 out of 5 stars

Had yearly boiler service recently. Gary phoned ahead of time to let me know he was on his way. Work carried out swifty and professionally. All government covid guidelines adhered to with mask wearing... See more

Company replied

Rated 5 out of 5 stars

Both phone staff and engineers professional and friendly. Take time to explain any questions. Work booked to upgrade gas pipe, engineer attended on booked date as planned . New pipes fitted no mess a... See more

Company replied


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4.0

Great

TrustScore 4 out of 5

247 reviews

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4.0

All reviews

(247)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been with Nationwide Gascare for…

I have been with Nationwide Gascare for 20 + years now and can not fault their work. They have always provided an excellent service through break downs and boiler service. Prompt and reliable.

July 27, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you for the 5 star review Jane Todd . We are pleased that you are happy with our services overall and hope to keep delivering this excellent customer service to you in the future .

Rated 5 out of 5 stars

Great Service and Prompt Call-Out

I've been using Nationwide Gas Care for more than 10 years and I am very satisfied with the service provided. The annual service is always completed without fuss but more importantly the excellent call-out service has always been prompt, even at weekends.
I especially like the politeness and friendliness of the engineers.

July 27, 2020
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Reply from Nationwide Gas Care Limited

Thanks very much for the kind words and 5 star review . We appreciate you being a customer for so many years and are happy you find the service prompt , easy and friendly .
We hope to continue the excellent service moving forward.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, and very quick response usually same day. Would highly recommend.

July 27, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Many thanks for the 5 star review Ann Mcilwraith . We are happy to hear that you are happy with the services overall and would recommend us to others .

Rated 3 out of 5 stars

Been with Nationwide over 10 years

Been with Nationwide over 10 years. Service guys have always been very polite and efficient. Have had a couple of issues with getting no call out refund over the years but has been sorted by phone call. Would have still got 4 stars but last call out for slight leaking radiator - damp patch about 12 inch round from leak - left me with waterlogged carpet over 6 ft' sqr that I had to soak up with towels and lift carpet to dry properly. I had been told it wasn't necessary to drain the radiator as was a quick job. In fairness I didn't complain at the time and other call outs have not caused any issues.

July 24, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you G.S for your comments and for leaving us the 3 star review .
We are sorry to hear that you had issues with the leak on the last call out . Please in future if anything happens contact us so that we can look into what happened immediately and try and rectify the issue for you as we take customer concerns seriously .

Rated 5 out of 5 stars

Nationwide gas care

I’ve been with this company for about 17years, always had fast service when needed, get a service done every year, no problems even when spare parts were needed. I would highly recommend them .

July 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thanks very much Sheena White for your comments and five star review . We appreciate you choosing Nationwide Gas Care for so long and hope to continue the great service you are used to from us in the future.

Rated 5 out of 5 stars

A trustworthy company.

Nationwide Gas Care installed a new boiler about 9 years ago, and have carried out annual servicing since then. The initial installation was well done, and good value. There have been no problems with the heating system, but I’m confident that Nationwide would respond efficiently if called out.

July 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you John for your review and five star recommendations . We are pleased to hear your boiler was installed to your satisfaction and that you have confidence in us to ensure everything will be taken care promptly should any issues arise

Rated 4 out of 5 stars

Our annual service was completed…

Our annual service was completed quickly and efficiently, engineer was polite, tidy and ensured all Covid19 protocols were adhered too

July 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Many thanks Ida Norsworthy for the time taken to leave us a 4 star review and for your kind words .
Safety of all concerned in these times is extremely important to us and we are glad you felt confident with our engineers .

Rated 5 out of 5 stars

Service Care

Nationwide Gas Care installed a new boiler for me about 10 years ago at my last premise and looked after me on a rolling maintenance contract. I am now with them again at my new address. They offer a very good service indeed, starting with contact with the office to the sending out of engineers in a prompt fashion. All staff are friendly and they have my highest recommendation as a reliable company to do business with.

July 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thanks for the review and five star rating John Falconer . We are pleased to hear you are happy and would recommend us to others . I hope we can continue to deliver the excellent customer service we have done in the past .

Rated 5 out of 5 stars

This Company is terrific

This Company is terrific. The receptionists are very friendly and efficient, and the technical crew are excellent. I have nothing but praise for them, and would thoroughly recommend them to anyone. They look after several properties for me on maintenance contracts, and have always solved any problems quickly and effectively. They come punctually on the day and at the time that they say they will, and the quality of their work is excellent. What more can you ask?

July 22, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you very Much Bob Bagnall for taking the time to review us and for the five star rating.
Our customers are at the very heart of our business and your satisfaction is extremely important to us . I hope we continue to deliver the high level of customer service you have experienced from us

Rated 5 out of 5 stars

Good experience

Good experience, always do a good job

July 21, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thanks Duncan Wilson . We value the time taken to review Nationwide Gas Care and appreciate the 5 star review you have given us .

Rated 5 out of 5 stars

First week of lockdown, no problem

First week of lockdown. Boiler leaking. No problem, the Nationwide technician was there the same day and fixed it. Good Job!

July 20, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Many thanks for leaving us a 5 star review . Its good to hear that our engineer repaired your boiler quickly and efficiently.

Rated 5 out of 5 stars

Great job clean tidy friendly fitters…

Great job clean tidy friendly fitters product works great

July 20, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you for taking the time to leave us a 5 star review Mr Neil . Your feedback is very much appreciated . We are pleased to hear you are happy with our services and product

Rated 5 out of 5 stars

Excellant company

Have been with Nationwide Gas Care for 15 years and wouldn't use anybody else, Bolier and system serviced once a year and engineers are always courteous, and any problems encountered are fixed very quickly.
NGC installed our new system in 2016. they were half the price of Scottish Gas and a better boiler, I think they would be hard to beat

July 20, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you for the kind words and five star review Mr Woolard . We are glad to hear that you are happy with the engineers and services provided . Also thank you for choosing us to install your new system and at price you found competitive .

Rated 5 out of 5 stars

Nationwide Service

Prompt response when asked to call out with problem in central heating.
Very friendly and professional service, both on the phone and engineers.

June 19, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thanks for taking the time to leave your kind review Mr Bisset. We will pass on your comments to all the staff and hope to continue the high standard of service moving forward .

Rated 5 out of 5 stars

Great service

Great service. Very friendly and helpful whenever I have contacted them and they dealt with a problem I had with my boiler very quickly. Reliable and reassuring!

June 3, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you very much for your 5 star rating Lynsay. We always strive to deliver high standards here at Nationwide Gas Care and we are pleased that you are happy with the service we have provided.

Rated 5 out of 5 stars

The gas engineers came in,did the job

The gas engineers came in,did the job, professional and pleasant,we are now going ahead with their coverplan
Vic Ritchie

March 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Many thanks Vic Ritchie for the review and five star rating . We are pleased to hear that you are happy with the services provided and will continue to allow us to take care of your heating system .

Rated 5 out of 5 stars

Nationwide Gas Care Limited

I have been a customer with Nationwide Gas Care for a lot of years, over these years i have had no problems with there service, i have my yearly service done without any problems, any problems the engineer finds, he can fix the problem on the day, failing that he will arrange an other appointment.I would recommend Nationwide Gas Care to my friends.

March 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you Mr Ritchie for taking the time to leave us a review and for the five star rating . We are glad to hear that you would recommend us and that you are pleased with the timescales taken to carry out repairs.

Rated 5 out of 5 stars

Great Service - Friendly knowledgeable and reliable

I have been using Nationwide Gas care for over 15 years and they provide an excellent service. Over that time as I have moved house they have always been my first call whether for servicing or new installation work. Always Friendly and reliable and a great local business.

March 23, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you Rob for taking the time to leave us a review and thanks for the five star rating . We hope to continue providing you with excellent customer service moving forward .

Rated 5 out of 5 stars

Have used Nationwide Gascare for many…

Have used Nationwide Gascare for many years and have always had the best of service from excellent engineers. Great company.

March 19, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thanks for leaving us a five star review Mr Kinnell and for your kind words . We appreciate the time taken to leave feedback .

Rated 5 out of 5 stars

Excellent service

Excellent service, Been with Nationwide Gas Care for a lot of years and never had any problems. Friendly and prompt service.

March 19, 2020
Unprompted review
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Reply from Nationwide Gas Care Limited

Thank you Mrs Clyde for your five star review and for taking the time to support Nationwide Gas Care . We hope to continue the good service moving forward .

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