Ironically, I wouldn't have made this public were it not for the trustpilot prompt to review. I don't appreciate hard sell, unsolicited calls which masquerade as a call from Nationwide Pharmacies wh... See more
Company replied
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See what reviewers are saying
Been 3 days still no movement got to post it yet I'm on holiday so ordered free delivery I thought don't need them until I get back easy be there for when I get home tomorrow.just getting annoyed now... See more
Company replied
I ordered and paid for medication which never arrived. I keep sending emails and attempting to contact them with no response. What company requires people to send photo identification like this to p... See more
Unfortunately i can't give zero stars so i will have to settle with an overly generous 1 star. I placed an order for next day delivery and was informed late the following day that the item was actuall... See more
Company replied
Company details
Information provided by various external sources
At NationWide Pharmacies our mission is to supply a professional, cost effective, healthcare service that delivers treatments to our customers quickly, efficiently and discreetly without the inconvenience of having to visit a doctor. NationWide Pharmacies are a leading UK provider of NHS and private prescription treatments for embarrassing body conditions including erectile dysfunction (impotence), hair loss, pain relief and weight loss. Additionally, we also provide private prescriptions for quit smoking treatments as well as for anti-malaria tablets and the female contraceptive pill and more!
Contact info
Unit 1, Riverside Business Centre, HP11 2LT, High Wycombe, United Kingdom
- 0333 6000 343
- customerservices@nwpuk.com
- nationwidepharmacies.co.uk
2.6
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service with quick delivery.
October 27, 2019
Unprompted review
Was very happy with the service
October 27, 2019
Unprompted review
Great service as usual.
October 25, 2019
Unprompted review
Excellent service
October 25, 2019
Unprompted review
AVOID NATIONWIDE PHARMACIES !!!!!
AVOID NATIONWIDE PHARMACIES !!!!!
Delivery is stressful enough, but when you go somewhere else for a better service trying to get your refund back is like getting blood from a stone. They took my money on the 16th and they still have not refunded it, even worse ( Katy Waterson) customer service and other employees do not ever return messages, 3 days and nothing heard so far, honestly, avoid this company !
October 23, 2019
Unprompted review
totally dependable...
October 22, 2019
Unprompted review
Avoid this company like the plague I…
Avoid this company like the plague I placed my order a week ago today and still on hold.message them and they do not answer back used this company as hard to see my gp as have a disabled daughter this company has put me off using any online pharmacy again avoid avoid avoid.wonder how long I will have to wait for a refund
October 16, 2019
Unprompted review
Reply from NationWide Pharmacies
Dear Lisa,
Due to the nature of medication ordered and new regulations for online pharmacies, it is necessary to contact your doctor before prescribing. Unfortunately, we were not able to contact your doctor and as a result, could not prescribe on this occasion. We sincerely apologise for any inconvenience caused due to the new policies and procedures we have to follow. A full refund has been issued to you.
First order nightmare
Placed a first time order over the weekend of which the money has been taken.
Provided all of the information they have asked for, and they have ignored my emails enquiring about my order.
Currently states on hold, but has been on hold now 48 hours.
Pretty sure I am going to have to contact my card company to source a refund and what worries me even more is they have a copy of my photographic ID along with personal details.
Avoid.
October 15, 2019
Unprompted review
Reply from NationWide Pharmacies
Dear Claire,
Due to the nature of medication ordered and new regulations for online pharmacies, it is necessary to contact your doctor before prescribing. Unfortunately, we were not able to contact your doctor and as a result, could not prescribe on this occasion. We sincerely apologise for any inconvenience caused due to the new policies and procedures we have to follow. A full refund has been issued to you.
Not received my order
Not received my order - ten days now and still not here
October 13, 2019
Unprompted review
Reply from NationWide Pharmacies
Dear Christian,
We have tracked your order and according to Royal Mail track and trace, your parcel was delivered to you on 5th October.
Please contact us directly on 0333 6000 343 or e-mail us at customerservices@nwpuk.com if we can be of further assistance.
Kind regards
Katy Waterson
Customer Services Manager
Easy to place order
Easy to place order, quick delivery and quality product
October 13, 2019
Unprompted review
Fantastic service
October 13, 2019
Unprompted review
Clear easy to use website.
Clear easy to use website. Quick efficient delivery.
October 12, 2019
Unprompted review
Order was never dispatched
I cannot give a review of the services because the item I ordered wasn't dispatched even 9 days after I ordered it. I was forced to go elsewhere for my medication and have asked them for a refund.
October 9, 2019
Unprompted review
Reply from NationWide Pharmacies
Dear Josh,
Due to the nature of medication ordered and new regulations for online pharmacies, it is necessary to contact your doctor before prescribing. Unfortunately, we were not able to contact your doctor and as a result, could not prescribe on this occasion. We sincerely apologise for any inconvenience caused due to the new policies and procedures we have to follow. A full refund has been issued to you.
Kind regards
Katy Waterson
Customer Services Manager
Very quick delivery and good value…
Very quick delivery and good value product.
October 8, 2019
Unprompted review
great stuff
excellent service, very quick and helpful people. Well done keep it up. Highly recommended
October 6, 2019
Unprompted review
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