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Native Smokes 4 Less Reviews 580

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of the products, often highlighting the excellent selection available. Many people appreciate the seamless online ordering process and the swift delivery service, noting that orders arrive promptly and are well-packaged. The customer service receives frequent commendation for being responsive, helpful, and dedicated to customer satisfaction, with many reviewers highlighting outstanding assistance from staff members. However, some customers experienced issues with their orders, such as missing items or incorrect products. A few people also noted slower than expected delivery times, even to major urban centers, and occasional problems with tracking information not updating correctly.

What people talk about most

Product

Customers consistently express satisfaction with the product quality and variety. Many reviewers highlight... See more

Order

Consumers generally express high satisfaction with the ordering process. Many reviewers highlight the fast... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more

Rated 5 out of 5 stars

Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more

Rated 5 out of 5 stars

Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more

Rated 5 out of 5 stars

I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more

Company details

Written by the company

Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!

Contact info

4.9

Excellent

TrustScore 5 out of 5

580 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome customer service

I have made several orders from this company with very little trouble. When there has been an issue their customer service has been prompt and very good to deal with!!! Highly recommend them.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

The people have been absolutely awesome to deal with. They answer questions no matter how silly lol. They are great. Their product is very good.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

My go to

These guys are awesome and always supply quality products. I have ordered 8 times from them over the past couple years and every time has been perfect. In my most recent order they threw in a bunch of extra stuff which is really appreciated and shows they care for their customers. I will continue to use them and recommend anyone else to aswell.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

This is always a great experience here

This is always a great experience here. Imagine saving alot of money and getting great product. To all you out there that may be a bit nervous of a first time order. So was I.. I assure you as a customer in P.E.I. I have been treated well with great discounts for the last 5 years.... sometimes there is a mix up with a order. But always fixed within a respectful amount of time... Thank you so much for being my favorite online store... wink wink can't wait until you get a few more cannabis products... Overall best online store I've ever been apart of

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great company Great experience

Great company, great communication & service. As soon as I ordered I was greeted with a confirmation from a human. Very nice touch. I wouldn't hesitate to order again from these fine folks!

Thanks a bunch!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

First order

First order. Website was easy to navigate. Love the discount options. I was pleasantly surprised on how quick the delivery was. Great first experience. Will definitely order again. ~R

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with Niimi

Dealing with Niimi was and has been always a pleasure. There are other people that offer me deals on orders at 25% off but I trust Niimi to treat me right and support me if I have any issues. Thank you

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Great products! Excellent prices shipping is on time. I highly recommend this site and their products.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

All around great

All around great. Problems ha what problems you have a problem they get right on top of it your not just a numbered here.

September 8, 2025
Unprompted review

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