Natural Barber Co. Reviews 77

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

In all honesty, I think the Hades Matte is the best hair product I have ever bought. Feels great, natural hold which is reworkable with no weight or greasiness. No product I have used previously has b... See more

Rated 1 out of 5 stars

Firstly, to be fair, I've never used a pomade before so maybe I don't understand it properly, but I ordered a firm hold pomade and what appeared is a compound so firmly set in the tin that I can't ge... See more

Rated 5 out of 5 stars

Ordered a tub of the hades hair wax, unfortunately there was a shipping error but the company was quick to sort the problem and extremely helpful and sent out a replacement straight away. Very impre... See more

Rated 5 out of 5 stars

Had been looking for a good natural hair wax to replace V05 for a while and decided to give the Hades pommade a go. Definitely not disappointed! The pots are huge and totally worth the money. The wax... See more

Company details

  1. Hair Product Store
  2. Health and Beauty Shop
  3. Toiletries Store

Written by the company

At Natural Barber Co. we make all-natural, sustainable hair styling products that actually work… without the side effects. Made in the UK. Our products are cruelty free, vegan friendly and come with 60 day satisfaction guarantee.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

Love this product

Love this product. I stopped using most hair products awhile ago because I have sensitive skin & they used to run into my eyes.

Natural Barber however is just what I need. It keeps my hair looking sharp, without annoyance.

January 28, 2023
Rated 3 out of 5 stars

The wax is too hard to wash out of my…

The wax is too hard to wash out of my hair which makes it very unnatural feeling. It also seems to take a lot of product to get a medium hold. If you like a waxy hair product this may be right for you but not for me.

January 13, 2023
Natural Barber Co. logo

Reply from Natural Barber Co.

Hi DJ,

I’m sorry to hear that you’ve been having some trouble with our product! We have a satisfaction guarantee, so will be in touch to make things right for you.

Our products should wash out easily with shampoo, especially since we don’t use any synthetic oils like petrolatum or mineral oil.

And you’re correct that depending on your hair profile and which product you use, the amount of hold can differ depending on how much product you use.

Kind regards,

Joe

Rated 5 out of 5 stars

First experience

First experience with the Natural Barber Co. website and products.
I ordered the two waxes and they arrived very quickly at my home in France. The packaging was very neat. The packaging of the products is beautiful and very neat.
I found these products to be of very high quality; no residue on my hands, non-greasy feel in my hair. The matte effect is really matte and very natural, the shiny effect is really shiny without making the hair look greasy.
The hair stays soft without the cardboard effect and this, all day long.
There is little smell and the list of ingredients is ridiculously small and each one is easily identifiable. We don't feel like we're putting a radioactive chemical on our heads, but a natural, healthy product.
Thank you Natural Barber Co. keep up the good work.

November 8, 2022
Rated 5 out of 5 stars

Really good service all the way

Really good service all the way. Rapid responses on the mobile chat and the website is easy to use. The product is literally all natural from the ingredients to the way it feels in your hair. Amazed.

October 17, 2022
Rated 5 out of 5 stars

Amazing Product with Exceptional Customer Service

I have been a Natural Barber customer for the past couple of years, and wholeheartedly recommend it. The Hades matte paste is excellent, with the added bonus of being made from natural ingredients. In addition, the customer service is and has always been exemplary.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Rough start but 5 star customer service!

Ordered an paid for 3 products 2,5 weeks ago. Should have been delivered already but it hasn’t. Contacted the company but no response so far. Probably lost my money…

After intensive contact with the company they did everything to help me find the package and compensate where possible.

Also very happy with the product, plastic free packaging and high quality wax. Love it.

September 9, 2022
Natural Barber Co. logo

Reply from Natural Barber Co.

Hi Hans,

I'm so sorry to hear that you had a bad experience.

You did get in touch with us and we responded to make this right - we did explain that your order was unfortunately lost by an international courier that we were trialing.

We have sent you a replacement and fully refunded the shipping costs for the inconvenience. We have also reverted back to using Royal Mail for our International orders so this shouldn't be an issue again should you choose to come back to us, (I hope you do!).

Kind regards,

Joe

Rated 5 out of 5 stars

Very quick service and the product

Very quick service and the product, pomade, is exceptional. High quality ingredients makes this a great product, i Defoe toy will be reordering. I should have found it a lot sooner.

April 27, 2022
Rated 5 out of 5 stars

Does exactly what they say It does

Does exactly what they say It does. It Holds your hair all day without it being greasy or crispy. Easy to rub into your hands when applying it and no trouble washing i out with simple head and shoulders shampoo. Also Zeus on the cover makes you feel cool

March 28, 2022

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