The Natural Rug Company Reviews 

Excellent service, an outstanding product, impressive quality and a user friendly website, all delivered within the promised timeframe.

I would not hesitate to use this company again.

Very happy with my custom rug. Perfect fit for the room and the quality is fantastic.

My jute rug arrived and I noticed a small defect in the weave. I was really disappointed as I had been waiting eagerly for it to arrive. I was so impressed with how quickly they resolved the issue and made sure I was completely satisfied with my purchase.

It took a while to decide on colors but our bespoke rug was worth the wait. It looks stunning!

I was pleasantly surprised to find that the rug I received is soft and comfortable to walk on, while still having that naturla, textured look I was going for.
The quality is top and the rug feels very well made.
Shipping was fast and the rug arrived in perfect condition.
I couldn't be happier with my purchase and the excellent service provided by the Rug Company.

Excellent service, beautiful rug.
I was kept informed throughout the order process.
Highly recommend.

Absolutely thrilled with the natural coloured coir fibre rug we bought. The delivery arrived right on time, just as promised (two weeks) and the rug was packaged with great care. Couldn't

Really pleased with every aspect of my order from The Natural Rug Company.

This company provides a great service and excellent products.
My custom rug is just beautiful.

There was a delay to my order. Jensen, customer service I think, took the time to inform me, apologise and say he’d keep an eye on it. This was unexpected and I really appreciated it.
Then, when my rugs were apparently delivered by UPS, but I didn’t have them, he was immensely courteous, helpful and reassuring- eventually they turned up- they’d been delivered to neighbours. But Jensen’s service was exceptional.

Fantastic service end to end product 10/10

Great quality rug, looks lovely in our living room.
Delivery was quick and well packaged.
Would recommend!

Very pleased with my pure wool rug.
Lovely soft texture and beautiful color. Worth the price!

I ordered a custom size sisal rug from The Natural Rug and couldn't be happier with it. It's well made, looks beautiful and fits perfectly in my space. The ordering process was easy and the rug arrived quickly. Very pleased with my experience!

Wow, what an amazing experience with Natural Rug! I recently purchased a stunning rug from them and I couldn't be happier. The quality is truly exceptional, the craftsmanship is impeccable and the materials used are of the highest caliber. The customer service was also top. The team was incredibly helpful and responsive throughout the entire process. I'm so impressed with the level of care and attention to detail that went into my order. I would highly recommend to anyone looking for a premium rug. Their products are simply unbeatable!

I had a great experience ordering from naturalrugcompany. Jensen was really knowledgeable and helped me choose the right material and size for my space. The rug arrived promptly and is beautiful, i love it!

Wanted a hardwearing rug for the hallway and this seagrass one is perfect. Great quality.

The rug is of exceptional quality and surprisingly affordable for a custom made piece.
The customer service team was incredibly responsive and demonstrated a genuine dedication to client satisfaction.

From start to finish the service has been excellent. Thank you Jenson. We were kept informed at all stages and were really impressed with the quality and look of our new rug.