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Natural Treats Bristol Reviews 

149
•
TrustScore 5 out of 5

4.9

Pet Store
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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being exceptionally prompt, efficient, and reliably arriving right on time. Consumers also highlight the outstanding quality of the natural products and the consistently friendly, helpful attitude of the staff. Some reviewers were happy with the added convenience of being able to visit the welcoming local store in person. People frequently mention the fantastic wide variety of healthy natural treats and raw food options available for their beloved pets. Reviewers often note that ordering online is extremely straightforward, making the entire purchasing process smooth and seamless from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product quality, noting that dogs love the wide selection of natural... See more

Staff

Consumers find staff to be exceptionally friendly, polite, and helpful across all interactions. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient and reliable experiences overall.... See more

Quality

Customers had positive experiences with quality, highlighting excellent products and great value. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always delivered on-time, well packaged, and in generally good condition. My only gripe would be there's almost always one pack of frozen food (out of 8-10) that's got a split in it - It's not a big... See more

Company replied

Rated 5 out of 5 stars

My first order from Natural Treats Bristol was brilliant! Efficient, prompt delivery of safe, natural dog treats/chews for our little rescue girl. She absolutely loved the pig’s ear! Not only was it a... See more

Company replied

Rated 5 out of 5 stars

Great local store selling all natural and raw feed. I’ve been buying raw feed for my two dogs from Natural Treats for over three years, I order regularly and have free delivery to my home. Their Servi... See more

Rated 5 out of 5 stars

This shop is wonderful in so many ways! From the lovely and friendly staff to all the natural goodies they have available. I'm a dog walker and pet sitter so it's important to me to know I can rely on... See more

Company replied

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Bristol's independent pet superstore. Widest choice of natural dog treats & dog chews. Largest Raw frozen dog food retailer in Bristol. Shop in-store or online.

Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely staff

Lovely staff, quality products and the dogs love it 😻

January 29, 2026
Natural Treats Bristol logo

Reply from Natural Treats Bristol

Thank you so much :)

Rated 5 out of 5 stars

Been using this company for a few years…

Been using this company for a few years now and never had a problem. Easy to use the website for local delivery or you can pop into store. Friendly, knowledgeable staff.

June 29, 2026
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Reply from Natural Treats Bristol

Thank you for your lovely review :) It means a lot to us!

Rated 5 out of 5 stars

Wow!

Wow!! What can I say, the most friendliest staff you could ask for, lots of food/treats to choose from and staff on hand to give you great advise, highly recommended

May 29, 2026
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Reply from Natural Treats Bristol

Thank you! We really appreciate your lovely review <3

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Great website and also great store to visit with your pooch. Friendly staff and such an excellent variety for my dog.

May 28, 2026
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Reply from Natural Treats Bristol

Thank you so much!

Rated 5 out of 5 stars

Amazing

Amazing , quick and easy , get it the same day if ordered before 12, nice friendly delivery drivers

May 28, 2026
Natural Treats Bristol logo

Reply from Natural Treats Bristol

Thank you for your lovely review!

Rated 5 out of 5 stars

Great Company

Great Company, lots of different ranges of food, drivers deliver with care. Absolutely love this company

May 27, 2026
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Reply from Natural Treats Bristol

Thank you for you kind words!

Rated 5 out of 5 stars

Great quality and value

A repeat customer as the food is always great quality and value for money. We buy in bulk to make the most of the multi-buy savings and free local delivery. Delivery is always made on time and is super quick.

May 27, 2026
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Reply from Natural Treats Bristol

Thank you so much for your kind words!

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