Always delivered on-time, well packaged, and in generally good condition. My only gripe would be there's almost always one pack of frozen food (out of 8-10) that's got a split in it - It's not a big... See more
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Bristol's independent pet superstore. Widest choice of natural dog treats & dog chews. Largest Raw frozen dog food retailer in Bristol. Shop in-store or online.
Berkeley Court Business Park, Earl Russell Way , BS5 0BX, Bristol, United Kingdom
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Reply from Natural Treats Bristol

Reply from Natural Treats Bristol
Amazing service as always, a brilliant selection of food and treats which my pooch loves.

Reply from Natural Treats Bristol

Reply from Natural Treats Bristol
My first order from Natural Treats Bristol was brilliant! Efficient, prompt delivery of safe, natural dog treats/chews for our little rescue girl. She absolutely loved the pig’s ear! Not only was it a very well deserved treat but also beneficial for her high anxiety level - licking and chewing is so calming too. Plus it’s nice to know that I’m not giving her any high sugar ultra processed rubbish. I will definitely be ordering again!

Reply from Natural Treats Bristol
I really liked the product but due to delivery cost it became very expensive

Reply from Natural Treats Bristol

Reply from Natural Treats Bristol
Absolutely brilliant service and product.
Personally delivered to the door, great to have this personal service,can't recommend enough.
Food was absolutely amazing

Reply from Natural Treats Bristol

Reply from Natural Treats Bristol
I’ve been ordering from this company for many years. They always deliver on time, always let me know if they are out of stock of something, I couldn’t recommend them highly enough

Reply from Natural Treats Bristol
Always friendly and polite. Very helpful and great range of food for our boys

Reply from Natural Treats Bristol
Fantastic company.
Been using them for years and it is always top class service with great products.

Reply from Natural Treats Bristol

Reply from Natural Treats Bristol
Customer service is very good although it would be better to speak to someone in person

Reply from Natural Treats Bristol
Always delivered on-time, well packaged, and in generally good condition.
My only gripe would be there's almost always one pack of frozen food (out of 8-10) that's got a split in it - It's not a big issue, but if it's obvious to me I'm sure it's noticed when packed ready for delivery.
Always recommended to friends to try out. Staff in-store are always friendly, welcoming, and more than helpful.

Reply from Natural Treats Bristol
I am well impressed with the promptness of my orders and the way the delivery drivers are always so helpful

Reply from Natural Treats Bristol
Super quick delivery, order placed before 12pm and arrived 2.5 hours after placing it! Easy to use website and tasty treats for the dogs - perfect!

Reply from Natural Treats Bristol
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