Always delivered on-time, well packaged, and in generally good condition. My only gripe would be there's almost always one pack of frozen food (out of 8-10) that's got a split in it - It's not a big... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first order from Natural Treats Bristol was brilliant! Efficient, prompt delivery of safe, natural dog treats/chews for our little rescue girl. She absolutely loved the pig’s ear! Not only was it a... See more
Company replied
Great local store selling all natural and raw feed. I’ve been buying raw feed for my two dogs from Natural Treats for over three years, I order regularly and have free delivery to my home. Their Servi... See more
This shop is wonderful in so many ways! From the lovely and friendly staff to all the natural goodies they have available. I'm a dog walker and pet sitter so it's important to me to know I can rely on... See more
Company replied
Company details
Written by the company
Bristol's independent pet superstore. Widest choice of natural dog treats & dog chews. Largest Raw frozen dog food retailer in Bristol. Shop in-store or online.
Contact info
Berkeley Court Business Park, Earl Russell Way , BS5 0BX, Bristol, United Kingdom
- 07385192911
- naturaltreatsbristol@gmail.com
- naturaltreatsbristol.co.uk
4.9
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would definitely recommend
Great products, my dog loves her food and treats, excellent costumer service, and very quick delivery.
October 27, 2025
Reply from Natural Treats Bristol
Thanks a bunch! So happy to hear your dog is enjoying her food and treats :)
Really great prices
Really great prices , delivery is always super fast and the people who deliver are always lovely
October 27, 2025
Reply from Natural Treats Bristol
Thank you! We really appreciate that, our delivery team will love hearing this 🧡
I had an exceptional experience
I had an exceptional experience. I was looking for raw food for my German Shepherd, as the local shop had closed down. I found them online, made a phone call, and received advice and redirection to the correct website to place the order, which arrived the same day. I have ordered from them since then.
October 27, 2025
Reply from Natural Treats Bristol
Thank you so much! We’re so glad you found us 🧡
Delivery was very prompt
Delivery was very prompt, and quality of products was excellent
September 30, 2025
Reply from Natural Treats Bristol
Thank you! 🧡 So glad your delivery arrived quickly, that’s exactly what we aim for! :)
Very efficient
September 29, 2025
Reply from Natural Treats Bristol
Thank you! We’re so glad you’re happy with our service 🧡
Great products and local business
We’ve used Natural Treats for a few years now. Our dogs love everything they get- raw food, rabbits ears and fish skins. And it gets delivered to our home. Fantastic service and lovely people.
September 29, 2025
Reply from Natural Treats Bristol
Thank you so much for your support and lovely words 🧡
Reply from Natural Treats Bristol
Thank you!!!
Top quality products and friendly service..
I've been buying our dog food from Natural Treats for a few years now. Always good quality products and their delivery service is very professional and prompt. Definitely recommend..
September 29, 2025
Reply from Natural Treats Bristol
Thank you so much for your continued support! 🧡 We’re thrilled you’re happy with our quality and delivery service!
Fantastic company
Great selection, excellent service and free local same day delivery
September 26, 2025
Reply from Natural Treats Bristol
Thank you! 🧡 We’re so glad you love our range and same-day delivery that’s what we’re all about! :)
I love Natural Treats and so does my dog
I love Natural Treats and so does my dog - the team are knowledgeable, courteous and super helpful - I wouldn’t go anywhere else for my dogs food or treats
September 26, 2025
Reply from Natural Treats Bristol
That means the world to us! 🧡 Thank you for your kind words — we love looking after you and your dogs!
A independent natural pet shop that truly cares
I’ve been visiting Natural Treats Bristol for around 10 months now, and I can’t recommend them enough. The team is not only friendly and genuine but also incredibly knowledgeable — they truly care about the nutrition and overall health of your pet.
Their raw food deals are fantastic, and the variety they offer goes well beyond that. I’ve loved watching their growth from the smaller store to the spacious, beautifully kept location they have now — it’s a real testament to their hard work and passion.
The shop itself is always clean and well-stocked. It can get a little busy during restocking times, so if you’re bringing an anxious pup, I’d suggest popping in during quieter hours (afternoons or early evenings close to closing have worked best for me).
Overall, this is a gem of a store run by people who genuinely care — both about pets and their owners.
September 5, 2025
Unprompted review
Reply from Natural Treats Bristol
Wow, thank you so much for such a thoughtful review! It means the world to us that you’ve been part of our journey and noticed the love and care we put into the shop. We’re so happy you and your dog enjoy visiting us :)
Really glad I found this company
Really glad I found this company , lots of products and the best thing is price and that they deliver locally in a freezer box .
They also take note of delivery instructions, most other companies don’t! So much variety too.
August 27, 2025
Reply from Natural Treats Bristol
Thank you so much for your lovely feedback! We’re so glad you’re happy with our service and variety, it means a lot to us!
Easy to order
Easy to order, quick delivery service good & company doing well I use to order & found their leaflet, so used them again 5*.
July 28, 2025
Reply from Natural Treats Bristol
Thank you so much for the 5⭐! We’re so glad you found us again and that ordering & delivery has been easy :)
Very good value on the bundles of raw…
Very good value on the bundles of raw meat, good delivery times if ordered before 12 same day delivery, easy to order from website
July 31, 2025
Reply from Natural Treats Bristol
Thank you so much for your review! :)
Honest food
Honest food, what you see is what you get. My 4 dogs love it, healthy and happy with glowing coats.
Delivery is always on time.
Wide range of treats and supplements
Why would I not buy from you?
July 30, 2025
Reply from Natural Treats Bristol
Absolutely love this review, thank you! So happy your 4 dogs are thriving!
Excellent and always fast delivery
Excellent and always fast delivery , wouldn't go anywhere else
July 30, 2025
Reply from Natural Treats Bristol
Thank you so much, Sarah! So glad we’re your go-to!
Great products and very prompt service.
July 29, 2025
Reply from Natural Treats Bristol
Thank you for your review! :)
Excellent as always
Always excellent service with prompt delivery and high standard products.
July 28, 2025
Reply from Natural Treats Bristol
Thank you so much! :)
Great service
Great company to deal with. Always delivers the same day and exactly what’s been ordered.
Highly recommended.
July 28, 2025
Reply from Natural Treats Bristol
Dear Bevan, we’re so glad you’re happy with our same-day delivery, we are very proud of our team. Thank you for your kind words and recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.