Naturawhite Reviews 

823
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely delighted I took the plunge and did my training with Naturawhite. Kat the training manager has been amazing and has been on the other end of the phone at all times if I have needed any help... See more

Rated 5 out of 5 stars

What an amazing experience and journey with a great company!! Katherine is amazing we loved every moment we spent doing our course ! She guided us with everything we needed and wanted to learn and mo... See more

Rated 5 out of 5 stars

After contacting multiple companies, Naturawhite was the only one who filled me with any confidence. Their business model is fab, the speed and service by Catherine has been second to none! Making the... See more

Rated 1 out of 5 stars

What a disappointment! Product does NOT work. After they received my payment my so called account manager disappeared into nowhere. I was told I'd be allocated a new one but that didn't happen. I am... See more

Company details

  1. Teeth Whitening Service
  2. also in
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Cosmetics Wholesaler

Written by the company

Naturawhite was founded in 2002 as one of the longest established laser teeth whitening experts in the country. We have been passionately offering legal teeth whitening courses since 2002. One of our core values is to offer full support to our valued trainees. We are proud of our position as the only provider of full teeth whitening training certifications which are registered with FCA registered insurance groups. At Naturawhite our aims are simple. To provide you with the best teeth whitening equipment and products with guaranteed results and full support from us at any time. If you want to find out more about Naturawhite Laser Teeth Whitening then get in contact today.

DPD next day delivery with one hour time slot given through SMS

Free Delivery for orders over £199.00

Free Delivery for orders over £199.00
Receive your package next day with DPD guaranteed service. We will email & SMS you with the exact hour it will arrive with you. This will avoid having to wait in all day for your packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

823 reviews

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4.3

All reviews

(823)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

A complete waste of money!

From reading the reviews online regarding Naturawhite, you will see that most are from the people who have just invested a lot of money to work with them, and have just finished their training course. There are however very few reviews from actual paying customers, or from people reviewing the products. This should start to raise alarm bells if you are considering investing a large amount of money with this company.

After I completed my training I started to try the process on myself and my partner. Neither of us were happy with the results, and I started to feel extremely nervous about asking the general public, or family / friends to pay for this service. We both followed the process again a couple of times and were still completely dissatisfied. During this time, I did have some paying customers, all of which were very disappointed and upset that they had wasted their money. None would return, or recommend the service to their friends. When I informed Naturawhite that I was not happy with what they had sold me, they basically ignored me until the point where I had asked for a refund. Their trainer agreed there was a problem with the product which I had been sent and we agreed to try new gels. Once these arrived, they were no better.

I then had no option but to request a refund again, as the products are clearly not fit for purpose, and this is therefore not going to be a viable business, which I had just spent £2,449 on. This was refused on every level and in a very aggressive manner. I have since had to contact my credit card company to try and make a claim through them instead. A lot of unnecessary stress and wasted time.

Every aspect of dealing with the owners of this company has been extremely unpleasant from the start and I would never recommend them to anyone as a partner or customer. They have also tried now on a number of occasions to try and have my review removed.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing @elixir_smiles had me smiling…

Amazing @elixir_smiles had me smiling again her service was great and she explained all the steps making it easy for me to use the self service kit i went up 10 shades and can’t wait for my top up for me that’s a blessing

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! My partner joined these based on the spectacular results promised on their website for the Diamond package. The kit came, all looked professional enough but when we started using the gels the results were rubbish. After complaining we got sent new gels and still the results were poor. We had complaints from customers and had to close the business, requesting that we returned the equipment and got a refund. This has been refused at every step.

March 1, 2023
Rated 5 out of 5 stars

Destiny is by hands down the best of…

Destiny is by hands down the best of the best! Explained everything so well, super friendly and sweet all while remaining professional! Superb training, would definitely recommend!! Thank you ever so much!! Excited to start my journey with the best company!

January 13, 2023
Rated 5 out of 5 stars

Best Trainer

Sorry for the late review, but I had amazing training with Harley. She done a brilliant job and she is still helpful with me now .... She defo gets 5 stars from me xx

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke, they just mess you around don't know what they're doing. Go elsewhere there's so many other people out there that can provide a better and cheaper service. Thank me later 😊

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with really…

Great company to deal with really responsive and hands on. My trainer Destiny was brilliant really clear and encouraging.
I’m so ready to elevate my business with this amazing brand and product and feel really secure with all the advice and legal protection. 10stars all round.
And wait untill you see the before and agrees wow

January 23, 2023
Rated 5 out of 5 stars

Amazing support!!

After deciding to start my business with Naturawhite in October I have been fully supported every step of the way. I've had a few bumps in the road, like most business start ups, and the team have worked with me to overcome these obstacles and help my business thrive. I feel confident and happy knowing if I have any issues they will be resolved quickly and efficiently. If you are thinking of starting I can honestly say you will not regret it! This is by far the best teeth whitening business you can get and it will transform your life!

January 18, 2023
Naturawhite logo

Reply from Naturawhite

Hi Charlotte, thank you leaving a review for us!

Thank you for taking the time to speak to us today about your concerns and we're glad that you're now feeling confident with your Teeth Whitening Business.

As discussed, we will always be here to support your business throughout our relationship and if there is anything we can do for you in the way of marketing help or customer service then please do get in touch!

Rated 5 out of 5 stars

Had a great training with Harley-Rose

Had a great training with Harley-Rose. She was very patient and very helpful.
She was happy to help even after the training when I asked questions.

January 7, 2023
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Reply from Naturawhite

Hi Melissa, thank you for your review!

We're so glad to hear that you enjoyed your Teeth Whitening Training session with Harley-Rose.

As discussed, we've now sent our Marketing Folder to you by email and you'll receive your Training Certificate by post soon!

We're looking forward to watching your Teeth Whitening Business grow and please don't hesitate to reach out to Customer Services if you require any Business Support or Marketing Advice.

Rated 5 out of 5 stars

This course is great

This course is great ! The trainers name was Destiny and she made it very easy and explained clearly and fully answered all questions we had. The best thing about this course is they are there to support you after in any way you need them which is great when you are 1st starting out as you will most definitely have questions once you get going.

January 3, 2023
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Reply from Naturawhite

Hi, thank you for your review of our Teeth Whitening Training and the support provided!

Please don't hesitate to reach out to us at any point if you require any marketing help or business support.

Rated 5 out of 5 stars

Amazing !

Amazing from the start! The information about purchasing business packages was very informative and helpful and such an easy process. My training was conducted by Sarah who delivered an amazing training session, very detailed and gave me confidence in believing I can now go ahead and deliver services to clients. Thank you so much Sarah. The explanation of insurance and trade shop was very helpful and easy steps. The equipment is great and the products are amazing. The result on my training dummy was outstanding and I was so impressed. I feel confident in using such an amazing brand to deliver a great service to future clients and I can’t wait to progress and see further results! I couldn’t recommend this company enough, here’s to 2023 and the start of a hopeful successful business venture!

December 21, 2022
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Reply from Naturawhite

Hi Bonnie, thank you for your great review on your Teeth Whitening Business Package and Training.

We're so glad to hear that you are pleased with our Teeth Whitening Training and Products and we can't wait to see what the future holds for you!

Please get in touch if you require any Business Support, Marketing Advice or anything else you may need.

Rated 5 out of 5 stars

just finished my training with harley

just finished my training with harley, friendly, helpful ! She made the session very easy and she made sure that I understood all the steps before we finished our video call, also in less than 30 min she sent me all the materials that will help my business to grow. Amazing trainer
I purchased business package and I'm very im pressed with Naturawhite products,
Big Thank you to Catherine, to explain everything .
Mamta raza
Glamour Beauty

December 21, 2022
Unprompted review
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Reply from Naturawhite

Hi Mamta, thank you for the review of your Teeth Whitening Business Package and Training.

We're so glad to hear that you found your training easy to understand and we look forward to watching your own business grow.

Please get in touch if you require any Business Support, Marketing Advice or anything else you may need!

Rated 5 out of 5 stars

Monday I had a training session with Destiny

Monday I had a training session with Destiny and I found it really informative, relaxing and helpful. Destiny is very professional about the products that are used and explained everything to us. She answered all of the questions that I asked and made me at ease with the products. I was nervous about the step as its massive for me. But so far it has exceeded my expectations. Catherine was fabulous on helping me join and answering all my questions Overall I am absolutely ecstatic with how this has turned out. Onwards and upwards

December 12, 2022
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Reply from Naturawhite

Hi Joanne, thank you for your review! We're so glad to have exceeded your expectations for your Teeth Whitening Training and we're really excited to watch your business grow.

Please get in touch if you require any business support, marketing assistance or any other queries!

Rated 2 out of 5 stars

I ordered a pack of mouth trays plus an…

I ordered a pack of mouth trays plus an additional 2 trays. The additional 2 were missing from the delivery

December 2, 2022
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Reply from Naturawhite

Hi Ashley. I'm sorry to hear that the two additional Gum Shields were missing from your delivery and thank you for making us aware of this.

We arranged for our warehouse to dispatch these to you on Friday afternoon so that they will be with you this week.

If you require any assistance in the future please contact our team at customerservices@naturawhite.com and we will be more than happy to help you!

Rated 5 out of 5 stars

Get started NOW!!! Won't regret it!

I have a good intuition so when I was reading through the website I got excited about investing with Naturawhite. Catherine explained everything to me and helped out when I hit a bumpy road. I did my training with Sarah and she couldn't of made it any easier, she was very clear and honest and made me feel very comfortable and excited to start making money with this business!

December 11, 2022
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Reply from Naturawhite

Hi, thank you for your review!

Glad you found your Teeth Whitening Training with Sarah simple and we're so pleased to hear that you're feeling confident to start your own business!

Please get in touch if you require any business support, marketing assistance or any other queries!

Rated 5 out of 5 stars

Best move I’ve ever made!!

I have been with Naturawhite for over 18 months. This is probably the best move I have ever made, I am my own boss and work the hours I choose rather than what I am told. I earn a good salary for the hours I do.
Nothing is too much trouble at Naturawhite, always helpful and happy help!!!

December 12, 2022
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Reply from Naturawhite

Hi Linda, thank you for leaving a review! It's been wonderful watching your journey with your Teeth Whitening Business over the last 18 months and we're excited to see what's to come!

You know where to find us if you ever need any business support, marketing assistance or any other queries, so please don't hesitate to reach out!

Rated 5 out of 5 stars

Top Products Top Service

I just finished my training with Destiny, friendly, helpful with a beautiful white smile! She made the session very easy and she made sure that I understood all the steps before we finished our video call, also in less than 30 min she sent me all the materials that will help my business to grow. Amazing Head Trainer!
I purchased Diamond package and I'm very impressed with Naturawhite products, the process is simple and secure, my model also mentioned that his teeth were feeling fresh and sensitive. I'm very excited to start!
Big Thank you to Catherine, to explain everything and followed me from the beginning.

December 13, 2022
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Reply from Naturawhite

Hi Veronica, thank you for your review!

We're happy you enjoyed your Teeth Whitening Training with Destiny and we're so excited to watch your business grow using Destiny's extra tips and tricks for marketing!

Please get in touch if you require any business support, marketing assistance or any other queries!

Rated 5 out of 5 stars

Naturawhite has Great training tools…

Naturawhite has Great training tools and my trainer Sarah was very knowledge and experienced. I am really glad I choose you.

November 2, 2022
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Reply from Naturawhite

Hi Tammy, thank you for your review! We're glad you enjoyed your Teeth Whitening Training with Sarah and we're so happy you chose us too!

Please get in touch if you require any business support, marketing assistance or any other queries!

Rated 1 out of 5 stars

AVOID !!!! Do not fall for their lies

AVOID !!!!! I got many calls that persuaded me to sign up with themselves and was told it would only cost me £9 for the kit and the rest would be profit so I asked a couple times and the woman was like yeh yeh £9 don’t worry u will make a lot of profit u can charge £99 or whatever you want which was an absolute lie coz I wasn’t told about other stuff I would need so the kit wouldn’t cost £9 it was costing more. Anyways she kept ringing me I told her I’m going thru a lot and cudnt afford to invest if I wasn’t going to make the money back not once did she tell me over the phone it was self administered. Why would people pay someone £99 to do everything themsleves just to use the light u have to offer. When there is other stuff a lot cheaper on the market and also others offering the service in which they do it for u. I have wasted £2k of my saving on crap. Avoid no one will want to use a service where they have to by law do everything themseleves I was told at the training u can’t even offer them any advice u can’t even touch the stuff the customer has to do it all. Not worth it!!! Oh btw you are told if u leave a good review u get a chance to win stuff so most of these reviews are coz they want a chance to win free stuff

April 21, 2022
Rated 5 out of 5 stars

Excellent Service!

Since the very first conversation I had with the lovely Catherine I have had the most fantastic experience with this company and these wonderful people! She was at my beck and call, even at the most ridiculous hours, answering all of my concerns!

My kit arrived with in a kit then I had my training with Destiny who was wonderful! She was so helpful, friendly and informative and I now feel confident to start my new teeth whitening business.

Thank you to the whole team at Naturawhite!

December 6, 2022
Unprompted review
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Reply from Naturawhite

Hi Kyle. Thank you for taking the time to leave a review of your Teeth Whitening Business Package. It's so nice to hear your kind words about our team and we're glad that you're feeling confident to start your new Business Venture!

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