Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... See more
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They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... See more
Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... See more
Company replied
Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... See more
Company details
Information provided by various external sources
We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.
Contact info
United States
- naturebox.com
Great customer service
Great customer service, great snacks, would definitely order again!
May 4, 2020
Unprompted review
Reply from NatureBox
Hi there - thanks for your review. Glad to hear you loved our snacks along with the service! Keep restocking!
Cheers,
The NatureBox Team
Loyal customer
I have been using nature box for a few years now. I stopped for a while due to financial hardship. But now that I’m back on track, I knew I needed my snacks back. Everything is so good. Never been disappointed
May 4, 2020
Unprompted review
Reply from NatureBox
Hi Paige - thanks for taking the time to leave us a review. Glad you're back on track and to snacking as well! Stay tuned for more delicious snacks coming your way real soon. :)
Snack on,
The NatureBox Team
I liked the variety of snacks and the…
I liked the variety of snacks and the fast delivery!!!
May 4, 2020
Unprompted review
Reply from NatureBox
Hi Christopher - we're happy to hear you enjoyed the snacks along with the service. Keep restocking!
Cheers,
The NatureBox Team
Good snacks at descent prices
I enjoy most of the snacks I get from NatureBox. I also have had good communication experiences with their customer service. The prices are a little high if you do not have a membership but the fee goes right into your account so it works out well for me. I also wait until they have a sale and stock up. The snacks are fairly well priced under these conditions.
May 4, 2020
Unprompted review
Reply from NatureBox
Hi Ángela - thank you for your review. Happy to hear you've had a positive experience with us so far. Keep restocking and stay tuned for more delicious snacks and amazing deals coming your way real soon!
Snack on,
The NatureBox Team
Snacktastic!!!!
I am so happy with my first box of snacks! I feel better with the healthier choices I have made and the unique flavors add so much more to the snacking experience!!!!
I’m already excited for my next box to arrive! I just started tracking macros and I’m so grateful My Fitness Pal has the information already in their database!!!
May 4, 2020
Unprompted review
Reply from NatureBox
Hi Dina - we're so glad you've had snacktastic experience with us! We can't wait for you to try the snacks on your next box too and stay tuned for more. :)
Cheers,
The NatureBox Team
So awesome!
I've been ordering from Naturebox for a year now. I have never been disappointed with their products. Delivery is quick, the snacks are fresh and delicious. Amazing company and products!
April 28, 2020
Unprompted review
Reply from NatureBox
Hi Laurie - thanks for taking the time to leave us a review. We're so glad to hear you've been happily snacking with us for quite some time now. Keep restocking!
Cheers,
The NatureBox Team
CBD chews variety pack
The cbd chews variety pack is a great value and a great way to discover your favorite flavors. There's some variation in chewiness between flavors, but they're all enjoyable. Pineapple might be my favorite, but I will continue to order the assortment.
April 28, 2020
Unprompted review
Reply from NatureBox
Hi there - we're so happy to hear you enjoyed our CBD Chews! Keep restocking and stay tuned for more snacks real soon. :)
Cheers,
The NatureBox Team
Really tasty and convenient snacks
April 21, 2020
Unprompted review
Reply from NatureBox
Hi Adam - we're so glad to hear you enjoyed our snacks! Stay tuned for more treats coming real soon and keep restocking.
Best,
The NatureBox Team
The service was great
The service was great, but i might consider getting different snacks in the future. The peanut butter cookies were great, but the Lentils were tough to chew and the Fruit chews were... Well, they weren't BAD, but theh were definitely weird. Wish the Dried Pineapple slices were in stock, they look both tasty and interesting.
April 15, 2020
Unprompted review
Reply from NatureBox
Hi Beau - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. Feel free to send us an email at support@naturebox.com or start a live chat on our website and one of our snack concierges will be happy to turn things around for you. We will also pass this along to our team in hopes of serving you better in the future. If there is anything else that we can do, please let us know.
Best,
Delicious and addictive snacks
April 9, 2020
Unprompted review
Reply from NatureBox
Hi AG - we're glad to hear you loved our snacks! They're indeed pretty irresistible! Hope you keep restocking. :)
Cheers,
The NatureBox Team
I enjoy this company and what they have…
I enjoy this company and what they have to offer because I value my health and want to feel energized and not sleepy when snacking!
April 7, 2020
Unprompted review
Reply from NatureBox
Hi Prince - we're so happy to hear you loved the service along with the snacks! Watch out for more delicious snacks coming real soon. Keep restocking!
Snack on,
The NatureBox Team
Quick shipping and delicious treats
Items arrived on time and everything was beyond delicious. Huge fan of the peanut butter maca cookies, and moringa dark chocolate bars.
April 7, 2020
Unprompted review
Reply from NatureBox
Hi Nick - thanks for your review. Glad to hear you enjoyed our maca cookies along with the moringa bars - definitely two of the crowd-favorites! Hope you keep restocking.
Best,
The NatureBox Team
Excellent quality and fast shipping
The snack quality was excellent and exactly as represented. The products came quickly. This is a better option for pantry snack products than Amazon.
April 6, 2020
Unprompted review
Reply from NatureBox
Hi Antonia - thanks for taking the time to leave us a review! We're so happy to hear you enjoyed our snacks and our service. Stay tuned for more new treats coming soon and keep restocking.
Cheers,
The NatureBox Team
I love the snacks here
I love the snacks here. The sweets are not too sugary. I have had a subscription for years. If you have problems or questions they are easy to get a hold of with really friendly staff. If you have an issue they do all they can to make it right. It’s really great!
March 31, 2020
Unprompted review
Reply from NatureBox
Hi Stephanie - we're so happy to hear you've been loving the snacks as well as the service all these years! Stay tuned for our new snacks coming real soon and keep restocking. :)
Cheers,
The NatureBox Team
NatureBox is the best!
I've been purchasing snacks from NatureBox for over two years now. Their snacks are delicious and well-priced! Their service is very friendly and efficient. I will continue to be a loyal customer for a long time. Thanks NatureBox! My favorite snack is the Cheddar Lentil Curls.
March 30, 2020
Unprompted review
Reply from NatureBox
Hi Tara - thank you for taking the time to leave us a review. We're so happy to hear you've been loving our service as well as our snacks for years now! We couldn't agree more with the Cheddar Lentil Curls - definitely irresistible! Keep sharing the snack love. :)
Cheers,
The NatureBox Team
It comes super quick
It comes super quick. They try to keep updating new snacks for a wide range of healthy snacks. However, I wish there was an option to bring back old snacks we loved.
March 24, 2020
Unprompted review
Reply from NatureBox
Hi Caelly - thanks for taking the time to leave us a review. We're glad to hear you enjoyed the service. How we miss those old favorites, too! We heard you loud and clear and who knows? We might snack on those delicious treats again sooner or later. New snacks are also coming your way so stay tuned and keep restocking!
Best,
Convenient and great taste!
March 17, 2020
Unprompted review
Reply from NatureBox
Hi there - thanks for your review. We're so happy to hear you loved the snacks as well as the service! Stay tuned for more delicious treats coming your way soon. Keep restocking!
Cheers,
The NatureBox Team
I've enjoyed these snacks 4 a long time…
I've enjoyed these snacks 4 a long time and hope 2 continue 4 many more years!❤
February 24, 2020
Unprompted review
Reply from NatureBox
Hi Jewelean - thanks for your review! We're so glad to hear you've been loving the snacks. We do hope to continue snacking with you in the coming years! Keep restocking!
Cheers,
The NatureBox Team
I love Nature Box
I love Nature Box! Their snacks are great, and their customer service is exceptional. I ordered something that was not to my taste, so I emailed them, and less than half an hour later, I had the amount that it cost as a credit in my account, no questions asked.
February 10, 2020
Unprompted review
Reply from NatureBox
Hi Ellen - thanks for taking the time to leave us a review. We're so happy to hear you loved the snacks as well as the service. We only want smiles while snacking and we're so glad we made it happen to you. Keep restocking!
Cheers,
The NatureBox Team
Nature Box WILL STEAL your money
DO NOT SUPPORT THIS BUSINESS!
I placed an order with nature box in excess of $100. When my order arrived it was missing several of the items I ordered. Instead of sending what I ordered, the nature box credited my account for what was not sent. I went back to the website but what I ordered was completely sold out. Nature box refused to refund my money and would only give me store credit to buy something else (that I did not want) from there store. They are frauds and cheats and have no customer service other than text chat. I supposed this is the reason they have a C rating with the BBB. Spend your money elsewhere.
February 4, 2020
Unprompted review
Reply from NatureBox
Hi Rich - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. We will pass this along to our team in hopes of serving you better in the future. If there is anything else that we can do, please let us know.
Best,
The NatureBox Team
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