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Rated 3 out of 5 stars

Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... See more

Rated 1 out of 5 stars

They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... See more

Rated 5 out of 5 stars

Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... See more

Company replied

Rated 2 out of 5 stars

Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... See more

Company details

  1. Food Products Supplier

Information provided by various external sources

We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.


Contact info

3.0

Average

TrustScore 3 out of 5

262 reviews

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Rated 5 out of 5 stars

My NatureBox experience!

NatureBox has some of the best snacks and food items that I've tried over the past few years.

Not only are they delicious, but they are very healthy as well.

I would love to see these products in many of the mainstream grocery stores, or even vending machines, so these wonderful products can be share with more consumers of healthy snacks/foods.

February 4, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi there - thanks for your review. We're so glad to know you loved the service as well as the snacks. We would want to share our snacks to everyone who wants to have a wholesome snacking experience, too. We'll work on it and who knows? In the meantime, feel free to have your favorites restocked and enjoy crunching away!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Delicious products and great customer service!

We have been a customer for several years and love the products! There are so many to choose from and they all taste great. Whenever we contacted customer service to make changes they were very responsive and helpful with quick results. I definitely recommend their products!

January 27, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Karen - thanks for your review. Glad to hear you've been enjoying the service and the snacks all these years. We appreciate you being with us and stay tuned for more delicious snacks coming your way soon!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Quality snacks at a great price

NatureBox has great quality snacks that are healthy and taste great. Unique selection that I haven’t seen many places. Service is outstanding. Great value for the quality you are getting. And convenient service.

Recommend 100%!!

January 27, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Mark - thanks for taking the time to leave us a review. We're so happy to hear you loved the service as well as the snacks. We'll be releasing more snacks soon so stay tuned. Keep the snack love growing!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Love the snacks!

Love the snacks. Healthy ingredients. Great variety. My family loves to see the Nature Box show up at the door.

January 22, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Sophia - we're so glad to hear you and your family love the snacks! Hope you keep restocking.

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Love the snacks I order from Nature…

Love the snacks I order from Nature box. They have a unique variety that satisfies my taste buds. The service is quick when you order and I get excited when my box arrives.

January 22, 2020
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Lynn - thanks for taking the time to leave us a review. We're so happy to hear you enjoyed your snacks! More delicious treats are coming soon so stay tuned and keep restocking.

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Best snack and great service

December 26, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Penny - glad to hear you loved our snacks and the overall service! Watch out for new snacks coming real soon that will surely make you crave for more. Keep restocking!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Love Naturebox

Love Naturebox! Most of the snacks are delicious. But the best part is that they refund your purchase with credit if you don't like one of their snacks. Fortunately I've only had to do this a few times, but it's nice to know that they take care of their customers that way. Lots of great snacks - but the Wasabi snack mix is hard to beat!

December 21, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Bill - we're so happy to hear you enjoyed the snacks and the service! The Wasabi snack is definitely an irresistible one yet more to come as we will be launching more mouthwatering treats real soon. Stay tuned and keep the snack love growing!

Cheers,
The NatureBox Team

Rated 4 out of 5 stars

NatureBox=great snacking

I’ve ordered from Nature Box many times. Almost every item I’ve ordered has been fresh and yummy. ( only the CBD chews weren’t to my taste). Orders are filled quickly and arrive in good shape. Every once in a while an item that I like is no longer carried, but there are always new snacks to try. They offer a monthly $5 credit if you’re a member in addition to member pricing and frequent discount sales so there’s always a good reason to order some delicious snacks!

December 10, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Curtis - thanks for taking the time to leave us a review. Glad to hear you loved your snacks! We'll be launching more delicious snacks for you to try out soon so stay tuned! Keep sharing the snack love. :)

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Best snack delivery service!!!!

The food is always great no matter what i have picked i have always enjoyed it. They always deliver the box in a timely manner and ive never had to send anything back.

December 9, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Terry - thanks for your review. We're so happy to hear you loved the service along with your snacks! More yummy treats are coming your way soon so stay tuned and keep restocking. :)

Best,
The NatureBox Team

Rated 5 out of 5 stars

Tasty healthy snacks

They have they best dried mango on the planet. I've tried a few other snacks as well and everything is great. Being a member saves money and auto ship is just perfect for me.

November 28, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Chris - we're so happy to hear you loved our dried mango! Getting it monthly in your doorstep along with some other delicious treats is definitely a pure bliss. Hope you keep restocking!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

In a world of bots, they care.A+ customer service

I had recently fallen in love with their new CBD oil lemon cookies. I ordered a bunch a week before I went in to get tested for food allergies. So right before they arrived, I had discovered I have intolerances to 3 of the first 4 ingredients listed. I was clearly upset and wrote to tell them that I would need to send them back as soon as they arrived and I wouldn't even open the box. The caring customer service answered within the hour to tell me that there was no need to send the snacks back. I could share them and they gave me a credit for my entire purchase to use on snacks that I COULD enjoy. I was blown away. I've had so many rude impersonal customer service encounters lately, that THIS was an unexpected delightful experience!

November 27, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Carrie - thank you for taking the time to leave us a review. We're so happy to know you've had a great experience with us! We want nothing but the best service for our dear customers. Keep sharing the snack love!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

Still Good

I have to admit that I enjoyed the old business model of having them send you randomly things each month, but the discovery packs are close. If you wait for the various sales and coupons they have, the value is very good. Everything I've tried is good, and most of it is excellent.

October 19, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Frank - thanks for your review. Glad to hear you generally loved our snacks and the overall service. Keep restocking!

Cheers,
The NatureBox Team

Rated 1 out of 5 stars

Not worth the money

I was one of their very first customers. It was good at first but progressively went downhill the longer I was a member. They run out of snacks all the time and then replace them with whatever they want (which is the most unpopular snacks). So, I was paying each month for snacks I didn’t like or want, which is when I tried to cancel my membership. They made it difficult to cancel my membership. I would NOT recommend this company.

October 16, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Mina - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. We will pass this along to our team in hopes of serving you better in the future. If there is anything else that we can do, please let us know.

Best,
The NatureBox Team

Rated 5 out of 5 stars

Healthy made well

I love that naturebox always tastes better than I expect for how healthy the snacks are.

October 1, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Philip - thanks for taking the time to leave us a review. We're always happy to give you nothing but better-for-you snacks that you'll surely enjoy. Hope you keep restocking!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

I love because NatureBox the snacks is…

I love because NatureBox the snacks is so good and you you get your money's worth

October 1, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

HI Isaac - thanks for your review. We're happy to hear you enjoyed your treats! More variety of yummy snacks are coming soon so stay tuned! Keep sharing the snack love!

Best,
The NatureBox Team

Rated 5 out of 5 stars

The snack boxes came on time and gave…

The snack boxes came on time and gave my office snack bar a much-needed jolt of variety. All my employees have been raving praise for weeks, which is a unique phenomenon. Wow!

October 1, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Jackson - we're so glad to hear you loved the service as well as the variety of the snacks! Knowing we've done such a phenomenon is a pleasure and we'll try our best to maintain a service that's best for you. Hope you keep restocking!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

They are amazing

They are amazing !
I contacted them about the $35 they charged my account and not only did they return the money for me to use they gave me a lifetime membership, so I never have to pay annually again ! Everything I have tried from them is amazing !!!

September 30, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Monique - thanks for your review. Happy to hear you loved the service! We want nothing but the best service for our members. Stay tuned for more treats coming your way real soon!

Snack on,
The NatureBox Team

Rated 5 out of 5 stars

Really great !

They have a great selection of snacks (I am low carb and have plenty to pick from. ) the delivery is easy and fast.

September 24, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Jade - thanks for taking the time to leave us a review. We're so happy to hear you loved the selection of our snacks along with our delivery methods. We are continuously expanding our selections so stay tuned for more yummy treats soon!

Cheers,
The NatureBox Team

Rated 5 out of 5 stars

NatureBox has so many good great snacks…

NatureBox has so many great snacks and choices to choose from. You can return the snack you don’t like. Amazing!!!

September 24, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Courtney - we greatly appreciate your review! Glad to hear you enjoyed the snacks as well as the service. New snacks are coming up soon so stay tuned and keep restocking!

Best,
The NatureBox Team

Rated 5 out of 5 stars

I love the snacks that Nature Box…

I love the snacks that Nature Box offers! The quality & flavors are quite unique. I enjoy checking out the new flavors each month. Nature Box customer service is amazing - they really care about their customers!!

September 23, 2019
Unprompted review
NatureBox logo

Reply from NatureBox

Hi Kim - thanks for taking the time to leave us a review! We're so happy to hear you loved the snacks along with the service we provide. We'll be sure to pass this along to our snack concierges so we can continue providing nothing but the best service for you! Stay tuned for more snacks coming your way real soon.

Cheers,
The NatureBox Team

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