Nature Hills Nursery Reviews 594

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I placed an order with Nature Hills Nursery on January 30th for Ebb Tide roses — over $300. At the time of purchase I was told they would ship mid-March. It is now late April and my order still sh... See more

Rated 5 out of 5 stars

On April 18, 2026, I ordered two 5-gallon (#5) rhododendrons and two 1-gallon painted ferns. They arrived within a week. The rhododendrons were huge, green and seemed to be in great health. One fer... See more

Rated 3 out of 5 stars

On March 27, I ordered a Chaste tree, shrub form, for a very sentimental reason. My son’s 11th birthday is coming up, he recently passed away and I wanted to plant something special on his birthday wi... See more

Company replied

Rated 1 out of 5 stars

I ordered 5 pink Muhly bushes and even though I did not expect large plants I was not prepared for what I received. I paid $99 for 5 tiny specimens barely measuring 3" across and 4" high. I should n... See more

Company replied

Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

As of mid-2025, Nature Hills Nursery is under new management, using high-quality nursery partners to reduce errors in shipments, and has added a new dedicated customer support team. We are dedicated to giving you the best experience and the best plants for your garden. Please reach out to us with any concerns and we will be happy to help you resolve them! Nature Hills Nursery is a leading online nursery specializing in a wide variety of trees, shrubs, perennials, and grasses delivered directly to your doorstep nationwide. With a strong commitment to quality and customer satisfaction, Nature Hills offers expertly-grown plants, professional packaging, and the exclusive Plant Sentry™ system to ensure healthy, pest- and disease-free plants upon arrival. Discover premium plants and expert advice to help your garden thrive with Nature Hills Nursery’s user-friendly website and prompt shipping services.​


Contact info

2.3

Poor

TrustScore 2.5 out of 5

594 reviews

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Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I recommend

I ordered a fruit tree. The tree came fast and in great shape. No broken branches and although it is bare root it appears to be very healthy. I recommend this company. I think they know what they're doing.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

I called the company before ordering…

I called the company before ordering and they were helpful in making me less nervous about ordering bare root. The plants I bought were so well packaged and BIG! Plus, so much easier to plant bare root - don’t be scared! I got Baileys Red Dogwood and Ninebark - great size and healthy. They flourished/grew this summer/fall despite being delivered dormant and me being a little nervous about their success. I plan to order more from this company next year. Great options for native plants and more!

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a Owari Orange tree

Ordered a Owari Orange tree, it arrived quickly and in excellent condition. I've left it in the pot and buried the pot as a temporary measure as the spot it will be planted will not be ready until the Spring. The tree is thriving and has withstood several frosts already. Thumbs up to this company.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

6 trees ordered

I ordered a total of 6 trees from the company and everything arrived quickly, well packed in damp soil, and in great shape. I am very happy with Nature Hills Nursery and will definitely consider ordering from them again.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Helped me pick a great Red Barron…

Helped me pick a great Red Barron Orange tree. It is growing wonderfully. Help to load. They have a great selection of Crape Myrtle s in large container. Multi trunk and single.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a small tree that wasn’t …

I ordered a small tree that wasn’t available locally. It came basically as a stick in a box with no leaves. I had my doubts, but planted it and watered it and it soon sprouted leaves. The tree should really take off next year. The company was easy to work with, and there was a lot of information available.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Nature Hills Nursery performance was…

Nature Hills Nursery performance was outstanding on our tree order. We ordered online using their website and all went very smoothly. Also, pricing was very reasonable. The packaging of our trees for shipment was the best that we have ever seen and they provided excellent planting instructions. Plants arrived on time without damage…trees are planted and thriving! Highly recommend Nature Hills Nursery!

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Grass plugs

Ordered some flats of grass plugs and all the plugs arrived in good condition and took well to being transplanted.

June 2, 2023
Unprompted review

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