Naturescape Reviews 54

If I could give no stars I would. Not only have plants ordered arrived in poor condition but when phoning to complain the woman I spoke to was extremely rude. They did refund two lots of my plants but the others have taken a good deal of help to live and thrive. I will never use them again and would not recommend to anyone My order combination of pond plants, wild flowers and seeds. Very disappointing and annoying experience.

First time customer. I ordered 3 sweet woodruff plants on Thursday and, despite the current covid-19 issues, they arrived Saturday, well packaged and in excellent condition. I was surprised how moist the soil had remained during the journey. Already planted out and looking amazing. I am very pleased and will definitely purchase form Naturescape again.

Purchased 100 cyclamen corms. Planted as instructed.Only 15 plants have shown some growth. No response to email complaint.
Adendum to above 01/11/2019 :-
After a reminder the company made contact and i am pleased to say the complaint was satisfactorily resolved. In the new circumstances I would buy from them again in the future.

Ordered Hornwort and came swiftly, good prices, well packaged, healthy and lots of plants.

First time customer. Ordered meadow plant plugs Thursday, arrived Saturday, well packaged and in good condition, soil nice and moist, I'll just plant them directly without soaking I think. Well pleased, many thanks, will return and recommend! Love the pick & mix approach since we just have a very small patch.

order delivered early june 2019 excellent package and pricepoint. Immediately planted into pots water avens figwort gypsywort and great burnet and laid bogbean into shallowish stream. all plants are now about a foot tall, bogbean is 3ft long with leaves breaking the surface of the stream all along it. Brilliant plants all in rainwater as we store 2,500 gallons which we collect from roofs when it rains and automatic overflow system keeps stream and ponds at a level to keep plants happy. Will be back for more.

Really good value and the plants were so well packed, arrived looking really perky.

Have purchased multiple times from this company.
Such a great selection for those looking to rewild their gardens.

The plants may well have been fine when they left the nursery but their refusal to pack them properly means they will be crushed and damaged by the time they reach you. I have raised this several times with the company but they really couldn't care less. Such a shame

Poor value for money. Ordered a large amount of Water Soldiers and 4 flowering rushes. Nearly all of the Water Soldiers were MICROSCOPIC. Total rip-off. Were also infested with duckweed. And the flowering rushes were tiny plants in tiny blocks which should have been potted up beforehand. They died within a week. DO NOT ORDER POND PLANTS FROM THIS COMPANY.

Brilliant company. Fantastic website. Excellent quality wildflowers and shrubs and an excellent dispatch time and delivery. I am very impressed and will buy from Naturescape.co.uk again and I will recommend them to friends and family. Thank you.

This company sets up bogus domain names using the trading names of other companies, diverting unsuspecting customers to its own website. This is called cybersquatting or "bad faith domain name registration" and Mark Scarborough of Naturescape has been doing it for years hiding behind the names of other seed companies and charities with good reputations such as Herbiseed and Emorsgate Seeds. Beware if this happens to you.