Nature's Variety (excluding UK) Reviews 105

TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I have been feeding the Nature's Variety chicken cat food to my neutered black cat. He has loads of energy, is a good weight, and has the most glorious thick shiny coat. I have tried a cheaper cat b... See more

Rated 1 out of 5 stars

CHOKE HAZARD! Plastic in pate and shredded paper on two separate batches. I was told by their customer service department that the contamination happened at their Germany factory. How you could... See more

Rated 2 out of 5 stars

I believe transparency is key when it comes to dog food. We all want to know what we put in our dogs bodies right? This company does not want to share such a simple thing as the % of calcium in their... See more

Rated 1 out of 5 stars

Cancelled my order the night before it was due to arrive (I ordered the week before and chose specific day). Was left completely stuck without food for my dog. Tried emailing customer services through... See more

Company details

Written by the company

COMIDA NATURAL PARA TU PERRO O GATO Elegimos ingredientes de alta calidad, producidos por proveedores de confianza, respetando sus nutrientes para que tu mascota disfrute de una dieta sana, sabrosa y equilibrada.


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2.4

Poor

TrustScore 2.5 out of 5

105 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best dog kibble I've found - says Wilbur (our dog)

My dog loves the meat boost kibble. Just tried him on the Salmon and have now bought a 10kg bag of that as he loved it too. Only quibble would be the cost, however there are often offers on which help a great deal! Orders arrive really quickly. Customer service is great. Would-be good if packaging was recyclable 😊

December 2, 2021
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Mairi, thanks a lot for taking the time to leave us this review. We are delighted to know that you, and your dog, are satisfied with the quality of our products! We will send your pack suggestion to the team so that they can take it into account in future launches. Thanks again!

Rated 5 out of 5 stars

My dog loves nature's variety

My dog loves nature's variety, I've only ever been able to feed her raw until finding nature's variety she has bever eaten kibble.
Had an issue with a bag of food and spoke to a very helpful lady called Claire Parkinson who rectified the issue immediately and with no fuss at all.
I cannot recommend nature's variety enough both for the quality of the food and the customer service I received.

December 2, 2021
Unprompted review
Rated 1 out of 5 stars

Insane price increase

When we moved to the freeze dried food our dogs absolutely loved it.
Natures variety have recently increased their prices by almost 50%! We used to buy the three pack of the 800g freeze dried for £44.99 and it's now £66.99 which is almost £28 per kg. Even with the 10% discount you get for setting up a recurring order, it's still mental.
I can't understand how their price has increased so much.
We've now moved to another provider which the dogs thankfully really enjoy. It's the same high quality ingredients and only around £14-15 per kg.
Not sure why Natues Variety are trying to log my review as not being for their business but it 100% is.

November 16, 2021
Unprompted review
Rated 1 out of 5 stars

It's not the same as True instinct…

It's not the same as True instinct food, the bag arrive unsealed. I am not happy with this changem nor y cats like that much the food. I gave them another brand while I was waiting to receive a bag of Nature's vatpiety and now they don't even eat it.

October 6, 2021
Unprompted review
Nature's Variety (excluding UK) logo

Reply from Nature's Variety (excluding UK)

Hello Benoit, it is true that the product is different now with Nature's Variety. We have changed our recipes by changing the amount of high quality boneless meat and now we won't have mixes of fish and meat. As per the unsealed pack, we're trully sorry for the inconvenience. Did you raise this complaint with the store you bought from or via our social media or customer care contact form? If not, please do so via this link https://www.naturesvariety.com/en/contact-faq and we will get in touch with you shortly. Kind Regards.

Rated 1 out of 5 stars

Not the same food as True instinct

My dog has been having true instinct for a couple of years but since it changed to nature’s variety the food is terrible and I have not bought it since. It is nothing like the food previously despite them stating otherwise My dog would not eat it

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

Switch from True Instinct is a lie

I have been using True Instinct for over a year. Dogs love it. Produced in Germany, the packaging is recyclable and the food quality great. Now (strangely at the same time as Brexit) it changed to Nature's Variety and I was told that it is the same stuff, nothing has changed but the name. That's a lie. The smell of the food is now appalling! The bags cannot be recycled any more. Brexit thank you for lower quality (same price mind) and far greater impact on the environment. In the short term I have moved to Pooch and Mutt, if the UK carries on like this though, might have to leave as well :(

June 2, 2021
Unprompted review
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