Naughty Boy® Reviews 

3,267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and discreet delivery of their orders, often noting products arrived quickly. Many people appreciate the extensive range of high-quality products available, finding items that perfectly meet their needs. The ordering process is frequently described as easy and efficient, supported by excellent communication and service. However, some customers also noted occasional issues with delivery, experiencing delays or finding that express shipping did not meet expectations. A few other people also felt that certain products arrived faulty, damaged, or showed poor quality control, breaking after minimal use.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the quick postage and fast... See more

Product

Reviewers mention positive feedback about product quality, with many stating that items are as described and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and speed of the ordering... See more

Service

Users describe positive interactions with service, consistently highlighting its speed and reliability.... See more

Quality

Consumers generally express satisfaction with product quality, often noting items arrive in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The first order (Australia Post Express) arrived very quick. The packaging was fine, no issues there. The second order (StarTrack) arrived in 3 day. The packaging was good, no issues there. The websit... See more

Company replied

Rated 5 out of 5 stars

The only problem was with Australia Post they accidentally sent my parcel around Australia on the scenic route to get to me. Naughty Boy credited my acc for the mix up. It was the new Vacuglide that w... See more

Company replied

Rated 5 out of 5 stars

The website is easy and cool to navigate, I like that! with everything listed exactly where you'd expect to find it. A great variety of products, literally everything any naughty boy could want i... See more

Company replied

Rated 5 out of 5 stars

Odd that there was only express postage available but product arrived VERY quickly. Love the security measures in place. Product is fantastic and we couldn’t be happier with it. Extremely impresse... See more

Company replied


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

Written by the company

Proudly 100% Australian owned and operated, Naughty Boy® has been turning up the heat since 2014. From our base in regional NSW, we’ve grown into Australia’s largest online store dedicated to men’s pleasure – and we’re just getting started. We’re passionate about quality, discretion, and pleasure. Whether you’re shopping for strokers, rings, pumps, lubes, or something a little more adventurous, our curated range delivers the best brands, fast shipping, and great prices. We back it all up with top-notch customer service that’s as reliable as it is cheeky. Thousands of Aussie men (and their partners) trust Naughty Boy® to keep things exciting – so come and see what all the fuss is about. You're in good hands.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,267)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Australia Post did NOT deliver they…

Australia Post did NOT deliver they sent me a text message telling me to pick the package up from a post office

June 17, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there,

Thank you for your honest review for Australia Post, if they deem it not safe to leave they will ask you to pick it up.

Rated 5 out of 5 stars

Good product

June 13, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Roy,

Thank you for your great review on your product.

Kind Regards,

Ginger 😎

Rated 5 out of 5 stars

Great experience

Great experience! Fast and easy delivery with excellent communication.

June 5, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there,

Great review thanks mate.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy to order.

May 28, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey There Leanne,

Thank you very much for your fantastic review.

Rated 5 out of 5 stars

Very responsive

Very responsive, quick delivery

May 15, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Mark,

Great review thanks mate for taking the time to write it.

Rated 1 out of 5 stars

AVOID AT ALL COSTS

I recently purchased a pretty expensive product from these guys and boy what a nightmare. So when checking out they tell you that there will be around a $15 surcharge for express post and that this isn’t optional, ok whatever I pay the surcharge. Well the people at Naughty Boy don’t actually ship the thing for another 3 days. 3 to ship an item that someone’s dropped over $250 on is pretty crap let’s be real. Anyway once the item dispatched it makes its way over to my local sorting facility less than a 5 minute drive from my house. This is where the item sat for the next 13 days. I understand that this part of the process is out of their hands but I received very minimal communication from naughty boy in regards to them following up with the logistics company as to what the issue was, no offer to refund the express post surcharge as 3 days to ship and then 13 days at a sorting facility doesn’t really qualify as an express service in my opinion. So what happened in the end? Well when I say it was there for 13 days, today is the 13th day. I contacted the logistics company myself because the guys at naughty finally contacted me today to say “well wait until the end of the week and see what happens” no we won’t. After speaking to the logistics guys they immediately deemed it as lost and I then forwarded that on to naughty boy and demanded a refund. Very poor communication, no offer of any kind to amend the situation on their end such as send a new or offer a refund, a surcharge for express postage when they take 3 days to dispatch the item themselves and overall just a really crap experience from start to finish. Up to you, you shop where you want but if your shit goes missing in the way, don’t expect these guys to keep you in the loop or investigate for you. Now apparently a refund has been transferred to me which I haven’t yet received. If nothings in by the beginning of next week, well I guess I’ll be posting an updated review. Avoid at all costs.

May 13, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Adam,

Thanks mate for your honest review, 

Your order did not get dispatched straight away  as you ordered on the 23rd April,  no one works at our business or at the postal service on weekends or public holidays and the 25th was a public holiday...

Your order was dispatched to you on Monday 28th April, you emailed me on that day and I answered you I had contacted our warehouse and your order was sent that day.

The journey it then took is out of our control,

You then wrote to me on Saturday, we don't work weekends I did not get to answer your email until Tuesday I apologised for not answering you earlier.

You only asked for a refund I did offer to re-send but you did not answer that you just wanted a refund.

I refunded you straight away once you sent through proof your parcel has been deemed lost.

I am sorry you feel this way about us.

Rated 5 out of 5 stars

Great website

I've regularly purchased different products and found them to be of high quality and good value at a great price, and always easy to find with a very fast delivery.

May 7, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey There,

Fantastic review, thank you so much for writing it.

Rated 5 out of 5 stars

SO easy!

Straightforward process from product range, product selection, purchase, and then delivery in just a couple of days - brilliant.

April 28, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Tony,

Thank you for your great review.

Rated 5 out of 5 stars

Always get my order

Top quality with everything they do

April 29, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Clint,

Thank you for taking the time to write your review!

Rated 5 out of 5 stars

Awesome Service

My package arrived 2 days after placing the order and in perfect condition. I couldn't be happier.

April 17, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey there Richard,

Thank you for your fantastic review on our service

Rated 5 out of 5 stars

Cheap prices and a large range of goods…

Cheap prices and a large range of goods are fine... but what happens when you need support? This seller engages promptly with the customer, pursues a mutually satisfacory resolution to the fullest. My no. 1 retailler for these goods here forward.

April 17, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey There David,

Fantastic review thank you so much for taking the time to write it.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, haven't tried yet 😁👍

April 8, 2025
Unprompted review
Naughty Boy® logo

Reply from Naughty Boy®

Hey There Darryl,

Thank you very much for your great review on our delivery times.

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