naveedbrossjewellers.com Reviews 

39
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Please never never ever order from this lady she will send totally low quality and opposite to what is posted on her instagram page. Please don’t get into misconceptions of Hira Faisal on her Inst... See more

Rated 1 out of 5 stars

Pathetic customer service and the worst brand ever to shop from. They potentially kept scamming and annoying us every step of the way. Sent a wrong order to begin with and talked rudely and aggressive... See more

Rated 5 out of 5 stars

Every Friday, as we drive past my daughter's school, we can't resist stopping at Rivaaj Biryani. Akber, the owner, always ensures we get exactly what we ask for – tender meat perfectly infused with th... See more

Rated 3 out of 5 stars

Quality was amazing! Articles were super pretty. But got a defective piece. And to my surprise there is no proper exchange policy and customer service is not that co-operative. Rather they kinda snubb... See more

Company details

  1. Country Food Restaurant

Written by the company

Welcome to Rivaaj Biryani – where culinary excellence meets the aromatic world of biryani! Situated near IDEAL BAKERY Hillpark, we take pride in serving the finest, freshest, and most flavorful chicken and beef biryani.


Contact info

2.8

Average

TrustScore 3 out of 5

39 reviews

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2.8

All reviews

(39)

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Rated 3 out of 5 stars

The order i received was not the same…

The order i received was not the same as it was shown on the website. The colors were slightly dull too.
But when we reached to the WhatsApp number you mentioned on website and i tried to explain mu situation, the lady there was so unprofessional with the words and wasn't cooperative at all.

March 11, 2023
Rated 1 out of 5 stars

Very poor quality

Very poor quality. Stones were falling apart. Finish of the set was poor

February 28, 2023
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Reply from naveedbrossjewellers.com

Dear Arisha Zafar,

Thank you for taking the time to provide us with your feedback about your recent purchase at our jewelry store. We are sorry to hear that the quality of the product did not meet your expectations, and you experienced issues with the stones and finish of the set.

We take customer satisfaction seriously and are committed to providing high-quality products. We apologize for any inconvenience this may have caused you and want to assure you that we are taking steps to address this issue.

Please know that we stand behind our products and would be happy to offer a refund or exchange for the set. We would appreciate the opportunity to make things right and ensure your satisfaction.

Thank you again for your feedback and your business. We hope to have the chance to serve you better in the future.

Rated 1 out of 5 stars

Unprofessional

I asked about the product's availability before placing the order. Upon checking after four days, they told me it was not available. I had to cancel my order. That's very unprofessional.

February 24, 2023
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Reply from naveedbrossjewellers.com

Dear valued customer,

I am sorry to hear about your recent experience with our jewelry business. I completely understand your frustration and disappointment with regards to the product's availability.

Please accept our sincerest apologies for any inconvenience caused due to the unavailability of the product. We always strive to maintain the highest level of professionalism and provide accurate and timely information about product availability.

Unfortunately, on this occasion, we fell short of our usual high standards, and for that, we are truly sorry. We will take steps to ensure that this does not happen again in the future.

We value your business and hope that you will give us another chance to serve you better in the future. Please do not hesitate to reach out to us if you have any further queries or concerns.

Rated 1 out of 5 stars

Pathetic experience i dont like the…

Pathetic experience i dont like the quality plus the pictures display on their page is kind of blur which lead to such chaos

February 5, 2023
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Reply from naveedbrossjewellers.com

I'm sorry to hear that you had a less than satisfactory experience. We always strive to provide our customers with high-quality products and clear images on our website. We would love the opportunity to make things right and improve your experience. Please let us know what specifically you didn't like about the quality of the jewelry, and we can work to address your concerns. Additionally, we apologize for any confusion caused by blurry images on our website and will take steps to ensure that all of our product photos are clear and accurate. Thank you for bringing these issues to our attention, and we hope to have the chance to exceed your expectations in the future.

Rated 1 out of 5 stars

Rusted jewellery with poor quality

Rusted jewellery with poor quality
Damaged and stone of the jewellery were missing and with no proper stopper and seemed like it was used.
Very bad
earnings were rusted
End up throwing them
It was different from the pic and description mention on the website
Too much expensive

November 7, 2022
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Reply from naveedbrossjewellers.com

I'm sorry to hear that you had a negative experience with our jewelry. We always strive to provide our customers with high-quality products and accurate descriptions on our website, and it's disappointing to hear that we fell short in your case. We apologize for any inconvenience caused by the rusted jewelry and missing stones, and we'd like to make things right for you. Please let us know the specifics of the items that you received so that we can investigate and address any quality issues with our supplier. Additionally, we'd like to offer you a full refund or exchange for the damaged items, as well as provide you with a discount on your next purchase with us as a gesture of goodwill. We value your feedback and will take steps to ensure that our products meet our high standards of quality and accuracy. Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Rated 5 out of 5 stars

PARCAL RECEIVED ❣️

MASHALLAH BEST EXPERIENCE EVER ALWAYS ✅👍
WE WILL SHOP AGAIN INSHALLAH

January 11, 2023
Unprompted review
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Reply from naveedbrossjewellers.com

This makes us so happy to hear, Sakina! Thank you for the kind review!

Rated 5 out of 5 stars

THEY HAVE A VERY GOOD COLLECTION AND…

THEY HAVE A VERY GOOD COLLECTION AND THE QUALITY IS ALSO VERY GOOD 🥹❤️ & I AM FULLY SATISFIED
.
THANK YEWW 💞

October 19, 2022
Unprompted review
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Reply from naveedbrossjewellers.com

Thank you, Suhana! We are so glad you had a great experience with us!

Rated 5 out of 5 stars

best ever collection

A wide range of jewelery..
The parcel I got was exactly same as seen in the picture highly recommended.. They are very cooperative and doing the best work 💯😊
will shop again...

January 27, 2023
Unprompted review
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Reply from naveedbrossjewellers.com

Excellent! Thank you for taking the time to leave us such a kind review, Javeria!

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