Ordered hair curler 17th May, never received, multiple emails but no reply SCAM DO NOT PURCHASE FROM THEM
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Would not recommend buying anything g from this company. 😈 I eventually got what I ordered and paid for but it took almost 2 months to get the product and it was way smaller than advertised. Contacte... See more
Wish I had read these reviews first. This fake company is a criminal scam run by professional thieves. They took my money, lied and then fake delivered my order to an unknown depot (I could even see... See more
I ordered a Navoby product May 2025. I received a tracking confirmation. My package was being prepared for delivery. That’s as far as it went. I never received the package. I emailed the company... See more
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Scam don't buy
Avoid at all costs.
Item ordered mid February. Still waiting. All they have to say is that it has been dispatched. Dreadful service. Obviously don't want it any more. "It has been dispatched."
I ordered my item on 12th March & paid
I ordered my item on 12th March & paid master card.
Today 20th March still the status shows nothing.
My I know what happened to my order?
my order no 20635
AVOID
AVOID
Received my orer but it is too small, I have sent 6 emails to request a return address and theyhave not replied. There are no return details anywhere so bascially I am stuck with it!!
Scam Company
Scam site
Ordered my product mid feb. Still not dispatched. No customer support. No response to emails. Total scam. Google should take the site down.
Nil stars
Nil stars! Ordered a hair iron on 4th November, one month later no item, no response to my several emails. DO NOT USE.
This is 100 per cent a scam company
This is 100 per cent a scam company, needs to be removed from Google. I ordered on the 19th February, has not been dispatched yet and there is no way of getting in contact with them. The site is a total scam, professionally done to part you with your money. İt has a picture of trust pilot on the website. İt also has clicks on how to contact them. They respond to nothing. Set up by fraudsters by the looks of it, I paid via Shopify who like trust pilot should shut down any links to this online shop. DO NOT BUY ANYTHİNG FROM THEM! İt's a total scam, why are Shopify and trust pilot not removing their links to these people?
I bought 2 products
I bought 2 products, one was to small. I wanted to send back and they never replied. Don’t order anything with them!
Cheap and nasty
The frames come broken, emailed to say with photos. The next day one of the backs came off. Emailed again, nothing. It’s been over a week and nothing even though emailed three times now.
Cheap, nasty and poor communication. Don’t recommend and wish I read all the other reviews before buying
Would not recommend buying anything g…
Would not recommend buying anything g from this company. 😈 I eventually got what I ordered and paid for but it took almost 2 months to get the product and it was way smaller than advertised. Contacted them several times to return and repurchase a larger size (posture pro brace) but they never even responded to any contact requests on their website or emails. No phone number or address to contact them. Save yourself the trouble, money and stress and shop elsewhere. Wish I had read these reviews beforehand.
Total scam company
Total scam company. I ordered 2 sets of frames only to not get a confirmation email. Then I found out they don’t reply to your emails or respond
Beware!!!
Beware!!!
As others I would give 0 if I could
Their website is deceiving It uses what looks like a Trustpilot logo and says 4.6/5.
The item I bought was a wooden frame - it was £26 for what I thought was 3 and get one free which seemed a reasonable cost.
I received one frame! They know what they are doing.
I got in touch and pointed out their ad says ‘Forever Frame 3+1 FREE’ and asked for my other 3 and she pointed me to the specifications right at the bottom of their very long advert which says (select the buy 3+1 free offer to receive 4)
Who in their right mind is going to pay £78 for the kind of frames you can get from other companies for £20.
It’s a con and I was conned.
Don’t even look on their site they are not to be trusted
Sasha
Forever frame bad quality
I ordered the forever frame, and item I had been advertised on Pinterest for over a year now.
The pictures all looked good, but I didn't realise there was no way to give feedback on the website (would have rung alarm bells if I'd realised that).
The product that arrived wasn't a total disaster, the actual frame looks of ok quality. However the 'glass' was actually bad quality acrylic, not even clear and was horribly bent.
On trying to contact I received no reply (much like other reviews). I'm lucky in that the frame looks sturdy enough and since A4 can easily replace with an inexpensive frame.
This appears to be a complete scam
This company appears to be a complete scam. 28 days after placing my order after clicking on a Pinterest ad. Three attempts to contact their support, I have heard nothing from them. I am just about to raise a dispute with my bank as there doesn't seem to be any other option.
Navoby Scammers.
I ordered a Navoby hair appliance.
I paid extra for faster delivery.
The item finally arrived. I opened the Box, no instructions. Plugged it in. It doesn't work. I wrote immediately. The reply told me to contact Andrea's on a different e mail address, 8 dud this. Despite the fact the item does not work, the reply said, no refund possible. They offered 10% as a goodwill gesture. They made no reference to the broken product. The webb page, says 14 day return policy. The item is broken, thus the return. Lesson learned, no more on line purchases!! The whole thing is a SCAM. !! Navoby Scammers.
Scammers, STAY AWAY!
Navobyshop is not a legitimate or reliable company—they are outright scammers. I purchased what I believed to be a set of four frames based on their misleading advertising, only to receive a single frame. The product images and description were clearly designed to deceive buyers into thinking they were getting a set of four.
When I contacted their support, they refused to provide a full refund, citing nonsensical policies about discounted products, even though their website promises "Free delivery and easy return" and "Satisfied or refunded guarantee." These claims are nothing but empty words.
Their offer of a partial refund was insulting, as it completely ignored the core issue: their dishonest practices. Navobyshop shows zero regard for transparency, customer satisfaction, or ethical business conduct.
If you're considering buying from them, DON'T. Save yourself the frustration and choose a reputable company instead. This experience has been a nightmare. Stay away!
Total fiddle
Total fiddle. Written in large writing 3 plus 1 free for 29 Euros approx. I received only one after waiting months and THEY NEVER RESPOND to emails. Total rip off FED UP DON'T RECCOMEND THIS COMPANY AT ALL!!!
Do not buy by them
Do not buy by them, same as below.On there website I ordered 3+1 free, but they only sent 1 for which I now paid dearly. I think they are scammers
because everything on there website is misleading and they do not really give answer on your complane. They have only 1 answer which they repaid every time. Contrary to what they promise on their site, you cannot return it either. Moreover, everything comes from China, what takes I long time to receive
DON'T BUY FROM THEM
DON'T BUY FROM THEM
This is the same as all the below. Ordered 2 hair products. Took a long time to come. Only received 1 item and no replies on email or from the site, I have sent lots!!
The product is awful. I feel an idiot. Scam company.
I wish I had read reviews before buying
Im Very disappointed i did the order in…
Im Very disappointed i did the order in September until now 2 months i waited all this time still didn’t receive my hair stylist 2 in 1. And didn’t refund me my money back.. sent emails on reply (( Do not buy direct from this company)) so so bad
i hope this doesn’t happen to anybody else.
This is so bad and unprofessional 😪😪😪
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