Excellent customer service from Susan in your Uddingston store from start to finish. Susan was friendly, helpful and gave us plenty of time to look around without any pressure. Although we didn’t pur... See more
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Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more
Company replied
Great help today from Susan in your Uddingston Store I was just in for a look however I have set my eyes on the perfect sofa once my move in date is confirmed I will be back.
Company replied
Very quick and efficient service from Csilla when purchasing our new bed. Even though delivery is taking a bit longer than we would have liked it, we are still very happy with our purchase.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Uddingston
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom
- 0121 356 5698
4.8
Excellent
477 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susan Uddingston
I went into your Uddingston store at the weekend and I was greeted by Susan she was extremely helpful and showed me all options I could have with the sofa I was looking at which I didn't know you could do great service!
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Thank you for taking the time to provide us with such excellent feedback about your experience with us, Gillian!
Many thanks,
NCF Living, Marketing Team
Bradley @ Uddingston gave great…
Bradley @ Uddingston gave great customer service and gave us all the information we needed for the purchase of our new bed and also was not pushy and gave us space to look at the beds.
April 26, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that Bradley made your visit go nice and smoothly, Gerry.
Many thanks,
NCF Living, Marketing Team
NCF was very kind to assist us with all…
NCF was very kind to assist us with all the queries we have regarding purchase of Sofa and Dinning set. Very nice staff, kind and knowledgeable.
Bradley@Uddingston
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that everything went smoothly with your visit with Bradley's assistance, Mohinder.
Many thanks,
NCF Living, Marketing Team
Susan uddingston store
Susan uddingston store - such a great help when I was in store today.
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's a pleasure to hear, Owen.
Many thanks,
NCF Living, Marketing Team
Great service from Susan at the…
Great service from Susan at the uddingston store, made me feel really at ease and no pressure which was so refreshing.
April 14, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We'll be sure to pass along this delightful feedback to Susan, Hazel.
Many thanks,
NCF Living, Marketing Team
Susan Uddingston Store
I went to look at sofas with no idea what I wanted, Susan from the uddingston store was fantastic! Will be back in the new few days to purchase with my partner.
April 20, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We hope to see you again soon, Craig!
Many thanks,
NCF Living, Marketing Team
Susan Uddingston Store- Very Helpful…
Susan Uddingston Store- Very Helpful Great Service we will be back NCF
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We appreciate the delightful feedback about your time with us, Gerry.
Many thanks,
NCF Living, Marketing Team
Fantastic store with great selection of…
Fantastic store with great selection of sofas. Great customer service from Susan@Uddingtston. Definitely recommend.
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We appreciate the lovely recommendation, Mr Shaw.
Many thanks,
NCF Living, Marketing Team
Liam at Uddingston great guy
April 25, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We couldn't agree more, Stevie.
Many thanks,
NCF Living, Marketing Team
Susan Uddingston store
Susan Uddingston store - great service made me feel at ease as soon as I came into store and made choosing a sofa much easier.
April 21, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's just what we like to hear, Willow!
Many thanks,
NCF Living, Marketing Team
Susan Uddingston Store
I came into the store after looking online as I could not decide what I wanted. Susan from the Uddingston store was so helpful and helped me choose if I could give more than 5 stars I would.
April 22, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're very grateful for your lovely words, Daisy - thank you for the feedback, and we send our best wishes with your new sofa.
Many thanks,
NCF Living, Marketing Team
Susan at uddingston store fantastic…
Susan at uddingston store fantastic service and knowledge would recommend.
April 23, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We'll be sure to pass along the wonderful feedback to Susan, Molly.
Many thanks,
NCF Living, Marketing Team
Service by the sales guy Sean in…
Service by the sales guy Sean in uddingston was first class
April 23, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's just what we like to hear - thank you for the feedback.
Many thanks,
NCF Living, Marketing Team
Csilla at Uddingston was fab
Csilla at Uddingston was fab. Very helpful and knowledgeable
April 9, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're very happy to hear that you enjoyed your time with Csilla at our Uddingston store.
Many thanks,
NCF Living, Marketing Team
The lady at the shop was professional
The lady at the shop was professional , compassionate and a great sales woman who made this process easy
April 22, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're delighted to hear about your time with us, Caitlin.
Many thanks,
NCF Living, Marketing Team
Went into your uddingston store with no…
Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us pictures, gave us sizes and explained how to measure up once we got our keys. We will be back to buy from her
April 16, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's a pleasure to hear about your experience and we hope to see you again in the future, Miss Hutchison.
Many thanks,
NCF Living, Marketing Team
Cailla@uddingston was first class
Cailla@uddingston was first class! Very patient and clear about sales and options available, if you visit the store I highly recommend dealing with her.
April 22, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We appreciate you taking the time to provide such a lovely recommendation, Stephanie.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Uddingston
It's a pleasure to hear this, Scott.
Many thanks,
NCF Living, Marketing Team
Susan@uddingston
Susan@uddingston
Susan was attentive but not over the top we are delighted with our choice of sofa the problem was there is so many to choose from
April 19, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're thrilled that you found what you were looking for despite being spoilt for choice, Beth!
Many thanks,
NCF Living, Marketing Team
Not recommended.
Ordered a dining room table and chairs in store. Super friendly service and cannot fault in store staff.
Ordered in mid February, was told delivery would be early March. When we reached mid March without any communication, phoned and emailed and was told that someone would be back in touch. Nobody ever called.
Got a chargeback on my credit card and still heard nothing for 3 weeks. Someone then called and said they would be able to deliver at the end of April (two months later than promised).
Based on my experience and other reviews, I went ahead with the chargeback.
Would not recommend anyone order from this company.
February 15, 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Hello Dan, thank you for taking the time to write a review.
Whilst we are pleased to hear that you had a positive experience at our store, we are greatly disheartened to hear about your following experience with aftersales. We apologise wholeheartedly for the frustration caused here.
As your experience appears to have concluded according to the details of this review we are unable to directly assist further, but will ensure that your feedback reaches the appropriate teams for improvement going forward.
We appreciate your honesty and thank you for your time.
Many thanks,
NCF Living, Marketing Team
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