NCF LIVING - Uddingston Reviews 480

TrustScore 5 out of 5

4.8

Unit 2, Birkenshaw Retail Park, G71 5PR Uddingston, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more

Company replied

Rated 5 out of 5 stars

We visited the uddingston store and bought some furniture from Csilla , she was very relaxed, not pushy at all. She answered all our questions and gave us the time we needed to make a decision

Company replied

Rated 5 out of 5 stars

Great help today from Susan in your Uddingston Store I was just in for a look however I have set my eyes on the perfect sofa once my move in date is confirmed I will be back.

Company replied

Rated 5 out of 5 stars

Very quick and efficient service from Csilla when purchasing our new bed. Even though delivery is taking a bit longer than we would have liked it, we are still very happy with our purchase.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Uddingston

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom

  • 0121 356 5698

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lovely helpful sales assistant Susan…

Lovely helpful sales assistant Susan explained everything and made it very easy for us to choose the right bed and mattress for my daughter

March 9, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish your daughter all the best with her new bed and mattress!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Sean un Uddingston was very good

Sean in Uddingston was very good. Bought our new bed from him he could answer all our questions and helped us pick a bed suitable for us

March 8, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're pleased that you found just what you were looking for, Peter.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bought my sister new sofa today with…

Bought my sister new sofa today with the help of Sean in uddingston

March 6, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish your sister all the best with her new sofa, Catherine.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Liam at the Uddingston store was a…

Liam at the Uddingston store was a great salesperson he was very attentive without being too pushy although we did end up over our budget by £1000.00 and bought a care plan, however we are delighted with choice and look forward to delivery.
He was very informative and patient explaining all suites perfectly.

March 5, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

We wish you all the best with your purchase and thank you kindly for this review, Jackie.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great experience

Susan was so helpful to us in choosing our suite. Excellent service.

March 3, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

We're grateful for the kind review, Fiona.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bought our new bed from the Uddingston…

Bought our new bed from the Uddingston store. Liam was if great assistance in helping us choose what was right for us

March 2, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We hope you enjoy your new bed and are happy that you enjoyed your time with us.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bradley at Uddingston

Bradley at Uddingston. Very helpful and professional throughout.

February 28, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

We're happy to hear you think so, Gillian.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan at the Uddingston store was very…

Susan at the Uddingston store was very friendly and helpful and not pushy the store has a good choice of sofas and we are very happy with our purchase

February 23, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

That's excellent to hear, Beth.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Browsing for a bed for my dad

Browsing for a bed for my dad. Sean in uddingston helped with all our questions

February 27, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're pleased that Sean was able to assist with your queries, Stephen.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great experience

Great service from Csilla in Uddingston. Came in for a look, ended up purchasing a bed and a mattress

February 26, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

We hope you enjoy your new bed and mattress, McNally.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

The sales guy Sean in uddingston was…

The sales guy Sean in uddingston was easy to deal with and never followed us about

February 27, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Just what we like to hear, Kirsty.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Csilla in Uddingston was fab

Csilla in Uddingston was fab. She made the whole process smooth. Not pushy at all, allowed us to walk around, answered all our questions. Great experience

February 27, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We'll be sure to pass along this lovely feedback to Csilla.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

I arrived at the Ncf in Uddingston what…

I arrived at the Ncf in Uddingston what a lovely atmosphere when you entered the shop Susan was on hand to show us the great variety of sofas we were looking for a very small two seater for our snug thank for your help and patience

February 23, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're grateful for this lovely review Martina, and wish you all the best with your new sofa.

Many thanks,
NCF Living, Marketing Team

Rated 1 out of 5 stars

(Unacceptable way to treat customers). When we stumbled across this store we…

When we stumbled across this store we were met by Susan who was so friendly & helpful.
We liked a table & chairs in there store but were in the process of buying another house so we're unsure of sizes, the lady said if you purchase the product & the sale fall through you will get your money back no problem.
Unfortunatly the sale did fall through & that's when the problems started.
Head office don't answer there phones only to there staff if they call by there mobile phones everything has to be emailed over.
After being having to go in store with proof of our offer we put in for the house by our lawyer then proof of my current address council tax letter. Then wanting proof from the estate agents or lawyer that our offer wasn't accepted.
Numerous emails shop visits plus a call from the Girl Stacey from head office who was so unhelpful & rude.
I really feel sorry for the managers & store staff as they tried so hard to resolve the situation but head office & there girl Stacey were unhelpful.
Eventually I did get my refund but sadly I won't do business with this company again.
Very unhappy customer

January 17, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Hello Brenda, thank you for taking the time to write a review.

We're very sorry to hear about the delays in resolution regarding this issue, and acknowledge the frustration this must have caused. Additionally, we're pleased to hear that the situation has now been resolved, though we will ensure to forward this feedback internally to ensure that your concerns have been fairly considered.

Thank you sincerely for your time and understanding.

Many thanks,
NCF Living, Marketing Team

Rated 1 out of 5 stars

Cancelled order and they still put finance through so they could get money

Order a sofa last October waited over 16 weeks never received it, went over to the shop numerous times said you need to phone head office but no one ever Answers the phone tried calling 32 times in 2 days no reply, then cancel my order well I thought they cancelled my order but never did then I get the finance company calling me just last week asking about my experience, and that my pay my payments are due to come out in a few weeks (for something I never received) well I told them everything and sent them all the proof as I kept all the phone calls (32 calls in 2 days) which no one ever Answers and found out they NCF had received full payment from the finance company even tho I cancelled it, absolutely shocking this company is still trading. I went across the road to oak land furniture and got a sofa within a 2 weeks of ordering it. DO NOT BUY FROM NCF

February 27, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Hello Davie, thank you for leaving another review.

We're sorry to hear that we were unable to resolve this matter appropriately and that you are dissatisfied with your experience. As per our previous communications via Instagram direct message, we had attempted to reach out to you in offer of escalating this internally. We apologise again for your experience and wish you the best going forward.

Many thanks,
NCF Living, Marketing Team

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