NCF LIVING - Uddingston Reviews 480

TrustScore 5 out of 5

4.8

Unit 2, Birkenshaw Retail Park, G71 5PR Uddingston, GB


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Rated 5 out of 5 stars

We visited the uddingston store and bought some furniture from Csilla , she was very relaxed, not pushy at all. She answered all our questions and gave us the time we needed to make a decision

Company replied

Rated 5 out of 5 stars

Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more

Company replied

Rated 5 out of 5 stars

Great help today from Susan in your Uddingston Store I was just in for a look however I have set my eyes on the perfect sofa once my move in date is confirmed I will be back.

Company replied

Rated 5 out of 5 stars

Very quick and efficient service from Csilla when purchasing our new bed. Even though delivery is taking a bit longer than we would have liked it, we are still very happy with our purchase.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Mattress Store

About NCF LIVING - Uddingston

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom

  • 0121 356 5698

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Cancelled order and they still put finance through so they could get money

Order a sofa last October waited over 16 weeks never received it, went over to the shop numerous times said you need to phone head office but no one ever Answers the phone tried calling 32 times in 2 days no reply, then cancel my order well I thought they cancelled my order but never did then I get the finance company calling me just last week asking about my experience, and that my pay my payments are due to come out in a few weeks (for something I never received) well I told them everything and sent them all the proof as I kept all the phone calls (32 calls in 2 days) which no one ever Answers and found out they NCF had received full payment from the finance company even tho I cancelled it, absolutely shocking this company is still trading. I went across the road to oak land furniture and got a sofa within a 2 weeks of ordering it. DO NOT BUY FROM NCF

February 27, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Hello Davie, thank you for leaving another review.

We're sorry to hear that we were unable to resolve this matter appropriately and that you are dissatisfied with your experience. As per our previous communications via Instagram direct message, we had attempted to reach out to you in offer of escalating this internally. We apologise again for your experience and wish you the best going forward.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

I was looking for a sofa for my sons…

I was looking for a sofa for my sons new flat Susan at Uddingston Ncf was a great help and pointed out the sofas that were a quick delivery and fantastic prices we are very happy with our purchase

February 24, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

Congratulations to your son on his new flat, Wendy! We wish you all the best with your purchase.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan at the Uddingston store was very…

Susan at the Uddingston store was very polite and helpful we weren’t to sure what style or colour we were looking for but Susan gave us some great advice we are looking forward to getting our new sofa in a couple of weeks

February 25, 2026
Unprompted review
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Reply from NCF LIVING - Uddingston

It's wonderful to hear that you found what you were looking for, Dave.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Csilla in Uddingston was a great help

Csilla in Uddingston was a great help. Came out to buy flooring and ended up buying 2 sofas from her.

February 18, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We hope you enjoy your new sofas, Mr Paterson!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

We went into the Uddingston store just…

We went into the Uddingston store just for a look and ended up getting a sofa it was just perfect thank you Susan for your help

February 25, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish you all the best with your new sofa, Mags!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Liam was a delight to deal with when…

Liam was a delight to deal with when shopping in Uddingston. Very knowledgeable highly recommended

February 24, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We'll be sure to pass along the kind words, Gareth.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Bought our new couch from Sean in…

Bought our new couch from Sean in uddingston he was great made it very easy

February 23, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're happy to hear that you found what you were looking for with us, Kev.

Many thanks,
NCF Living, Marketing team

Rated 1 out of 5 stars

Been waiting on a suite for months they…

Been waiting on a suite for months they told us the start of January still waiting. They do not know where the suite is. Can't get in contact with anyone as the shop doesn't take incoming calls. Disgraceful
Ann gillespie

February 23, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

Hello Ann, thank you for taking the time to leave a review.

We're very sorry to hear about this situation and acknowledge the frustration this must be causing. As no order number has been provided we are unable to view details on this matter at present, but encourage you to reach out to our marketing team via direct message on Instagram or Facebook where we will be more than happy to look into this for you. Thank you for your time and patience.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

I went into NCF for the first time…

I went into NCF for the first time today and was very impressed was met by Susan who wasn’t pushy and gave me time to look around she was very helpful when I needed help picking a new bed I would recommend this store

February 22, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're pleased that you had an enjoyable experience at our Uddingston store, Mary.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Sean in uddingston

Sean in uddingston

Great service 5 Stars

February 20, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We'll be sure to pass along the kind words, David.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Very happy with our purchase

Very happy with our purchase! Thank you Liam @Uddingston

February 19, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We're thrilled to hear this, Kris.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

It was a delight to have been served by…

It was a delight to have been served by Bradley..very pleasant, informative and helpful. He made sofa shopping a fab experience! Thanks Bradley 😊

February 16, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We'll be sure to pass along these wonderful compliments, Sarah.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Susan was so helpful

Susan was so helpful, pleasant, went out get way to help us choose. She answered all my questions I had. Defo recommend.

February 16, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We appreciate the lovely recommendation.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great selection and time to browse…

Great selection and time to browse without being hassled . The salesman who helped was Bradley . He answered every question to our satisfaction and could not have been more helpful . He displayed a deep knowledge with no pressure on us to buy . We made our decision and Bradley again surpassed himself when finalising the sale . Thanks to Bradley everything went like clockwork , we left happy and with a new suite .

February 14, 2026
Unprompted review
NCF LIVING - Uddingston logo

Reply from NCF LIVING - Uddingston

We wish you all the best with your purchase and are happy to hear that you enjoyed your time with us, Mrs Young.

Many thanks,
NCF Living, Marketing Team

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