Just moved into the area and Jordan in the Swansea store was brilliant. Extremely friendly man, super customer care, sourced all our needs. Gave us very sound advice. Altogether a great shopping ex... See more
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Found exactly what I needed after long search. Tiles were to replace damaged ones when other work being completed. Colour was a great match,also I only needed a very small amount which was not a... See more
Anj gave an excellent customer service, giving lots of help and insight on the best tiling options to fit my needs. She spent lots of time running through the different styles and even offered tea a... See more
The staff members were all very helpful and able to help me choose items that I liked. The Store Manager knew all the goods available, and so could make recommendations that matched, making the stor... See more
Company details
Written by the company
N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.
We offer inspirational, quality products at competitive prices
Written by the company
- We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays
Contact info
41-51 Freshwater road, RM8 1SP, Dagenham, United Kingdom
- 02085864600
- customerservices@nctilesandbathrooms.com
- nctilesandbathrooms.com
4.5
Excellent
607 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 48 hours
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Stunning tiles
The tiles are excellent quality & i love the colour & pattern, I didn't see any obvious repeats & they actually all look handmade (i went for the Lume Olive gloss porcelain) the delivery was cheaper when I had to order a fre extra tiles so I was happy with that & they arrived in good time with none damaged, happy to use them again
June 1, 2026
Popped into Chadwell heath branch and…
Popped into Chadwell heath branch and Kay was amazing.
Asked lots of questions and got the assistance that my family member needed. Compared to other places, her knowledge was really good.
Thank you Kay
June 9, 2026
Unprompted review
Great store and great staff!!
Visited the a Chadwell Heath store today and Kay was an absolute star. We were looking for bathroom furniture and tiles for my elderly father and Kay was just brilliant! Would highly recommend visiting this store, great range of items and great help! Thank you Kay!!!
June 9, 2026
Unprompted review
Great staff.
Kim who dealt with us was very helpful and couldn’t do enough for us to ensure we got the best value and products on offer.
May 23, 2026
Unprompted review
Excellent customer service
Excellent customer service
I ordered a box of tiles which I received but even though the packaging was superb there were some that were damaged. I reported this to their customer services and within 48 hours received replacement tiles in perfect condition. Definitely will use this company again.
May 29, 2026
Unprompted review
Tiles for bathrooms
I had to choose 3 different types of tiles for my bathrooms. Asa (Stevenage branch), was absolutely brilliant. He spent a lot of time with me in the showroom. Had no hesitation in carrying tiles around so i could see different combinations at work. Great customer service so well done Asa.
To top it off, i had a great delivery experience today from a very friendly N&C driver who kindly carried and put all the tiles into my garage - many thanks for that. This is stark contrast to the delivery experience I had yesterday from a different tile shop where the driver was extremely unhelpful and unfriendly. Well done N&C - i'll be back.
June 3, 2026
Unprompted review
Saw some tiles in store which I liked…
Saw some tiles in store which I liked but the still did not have enough stock, was told by staff they can transfer from another store so I paid, 2 weeks later and regular phone calls, the stock has still not arrived in store, being told number of stories such as bereavement, lack of staff, etc would be good if they were just honest .... Now I have tradesmen ready to go with no tiles so had to go into store for a refund.
June 1, 2026
Unprompted review
I found what I was looking for
I found what I was looking for.
The sales lady who attended me was very helpful.
May 28, 2026
Unprompted review
Great experience in general!
May 21, 2026
Very professional and knowledgeable…
Very professional and knowledgeable staff: Beth served us and she was very friendly
May 28, 2026
Unprompted review
Good comunication and rapidly sort out…
Good comunication and rapidly sort out small issues like email confirmation.
Verry polite staff🫡🫡🫡
May 14, 2026
Ordered tiles 1 week later they sent a…
Ordered tiles 1 week later they sent a email saying they did not have enough tiles to complete the order.Asked them to send me what they had 4 deliveries later still waiting for the remaining tiles.Emails are not been answered really poor service from the online team
May 12, 2026
Amazingly cheap price, great service, for designer Italian boutique style tiles
I’d never heard of this company till placing my order last week for stunning Marazzi tiles …so much better than ranges we’d seen locally. The Italian porcelain Lume gloss tiles are top quality porcelain with great gloss finish and are intentionally designed to look handmade. Simple ordering and quick delivery despite a bank holiday. Tiles as clearly explained on website were delivered securely on pallet by a very friendly driver who got the pallet as close to front door as possible. N&C made clear we needed to unpack from pallet and take inside ourselves - this was very clear in the communications so we were prepared. Lastly not least everyone else selling these tiles online we found were £69-85/m… n&c selling for a bargain £41/m. We thought it is too good to be true … but TOTALLY TRUE! I would strongly urge people to check out N&C Tiles before looking elsewhere. Great online experience!
May 28, 2026
Unprompted review
Extremely prompt delivery and beautiful…
Extremely prompt delivery and beautiful product!
May 19, 2026
Nathan at the Swansea store was…
Nathan at the Swansea store was extremely helpful today sorting out exchanging tiles today, great customer service.
May 24, 2026
Unprompted review
Easy to navigate site and purchase of…
Easy to navigate site and purchase of wallpaper. Best price on the market.
May 8, 2026
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