Nearly New Golf Clubs Reviews 

158
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a truly great overall experience dealing with this wonderful company. Customers frequently mention that used golf clubs arrive exceptionally quickly, are securely packaged, and precisely match their detailed online descriptions. People also deeply appreciate receiving friendly, expert guidance and helpful customer support when choosing the right equipment for their personal playing style. Some reviewers were not happy with minor product imperfections or items requiring unexpected mechanical adjustments upon arrival. Consumers noted that a small number of specific purchases required extra replacement parts, grip work, or tailored personal modifications before becoming fully playable on the course.

What people talk about most

Product

Customers report great satisfaction with the product quality, noting that items arrive in excellent condition... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding professionalism from... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the equipment arrives in excellent... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt arrivals.... See more

Customer service

Consumers find customer service to be outstanding, reliable, and genuinely customer-focused. Reviewers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would use these guys again in a heartbeat. Everything happens the way they say it should around order, delivery, timescales, condition of club, even returns policy. Utterly responsive on email too.... See more

Rated 5 out of 5 stars

Superb service and support from Harry especially. I ordered a club that wasnt quite the right fit and liased with Harry who was super supportive. Good quality clubs-at a competitive pruce & great ret... See more

Rated 5 out of 5 stars

I purchased a set of second-hand Cleveland golf clubs (great condition BTW) but unfortunately they weren't suitable for me so decided to return on the 30 day try or return policy offered. I was scepti... See more

Rated 5 out of 5 stars

Ordered some new clubs on a Late Thursday evening, Sadly DPD didn’t collect the order from NNGC the next day so my order was going to be delayed. Harry the director sent me an email very swiftly to ke... See more


Company details

  1. Golf shop

Written by the company

At Nearly New Golf Clubs, we specialise in used and pre-owned golf clubs. We're on a mission to make golf more affordable and stock high value and quality new and used golf clubs. We sell golf clubs from golf's biggest brands including Titleist, Taylormade, Callaway, Ping and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(158)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If your looking for golf equipment

If your looking for golf equipment, look no further. The website is great to use, however if you have any questions, give the team a call, they will be more than happy to help and just want you to be happy and play great golf.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

My number 1 golf club choice

I would use these guys again in a heartbeat. Everything happens the way they say it should around order, delivery, timescales, condition of club, even returns policy. Utterly responsive on email too. I didn’t expect to have a first choice for second hand golf club buying online but I certainly do now.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Personal service above and beyond

Thanks Matt, for all the trouble you took over my order. In this digital world, personal service is something most companies would rather ignore, so it is really refreshing to find that the staff at Nearly New Golf Clubs are there to help you all the way.
I purchased a driver that was not quite right for my ability, NNGC offered advice and sourced a new shaft for my club. Offered me a straight swop for the existing shaft and even threw in the correct tool to make the change. Great Service. Thanks

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Just awesome

In a world of poor customer service, there is a shining light. I purchased a driver that just wasn’t for me. No hassle no problems sent it back and was offered a full refund or change of club. Took the change of club. Great communication, very helpful such a breath of fresh air. Well done Nearly New golf clubs.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service and support from Harry…

Superb service and support from Harry especially. I ordered a club that wasnt quite the right fit and liased with Harry who was super supportive.
Good quality clubs-at a competitive pruce & great returns policy and delivered on time no hassle. 5☆

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Communication & Very Good customer service

Ordered some new clubs on a Late Thursday evening, Sadly DPD didn’t collect the order from NNGC the next day so my order was going to be delayed. Harry the director sent me an email very swiftly to keep me updated and informed of what had happened (most companies wouldn’t bother). I have been checking DPD all day today and hadn’t had an update, Emailed Harry again and got a very quick reply to say he loaded them on the Van himself and assured me they would be with me tomorrow. Again Great communication, unfortunate about DPD but it’s not within their controllables. Would highly recommend these guys to anyone I know who’s looking at getting into the sport or getting affordable clubs!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!!! Service that is rare in this day and age

I purchased a set of second-hand Cleveland golf clubs (great condition BTW) but unfortunately they weren't suitable for me so decided to return on the 30 day try or return policy offered. I was sceptical at first that I would receive a full refund but to "Nearly news" credit they were unbelievable helpful and credited me in full. I will be using again and I would recommend them to anyone. Thanks again

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ping Putter

I purchased a Ping putter. Ordered Tuesday and it was delivered on Thursday. The condition of the putter is fantastic and so much better than i was expecting. Excellent service and product

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t rate them any higher

Couldn’t rate them any higher, putter ordered at the weekend and delivered within 48hrs. Putter in better condition than expected, practically brand new. Weight kit not in the package and 1 email and the weight kit was shipped. Defo where I will be ordering from now on.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy, big recommend.

Sold some old clubs, and bought some new. Rapid turnaround, zero complaints. My first stop whenever I'm in the market for something new or used.

July 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look