National Extension College Reviews 244

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I was excited about starting the A level Geography course but over the two years, I started to see it was a subject that was challenging due to the NEA component and limited support on the NEA. The... See more

Company replied

Rated 5 out of 5 stars

I've been part of two courses and, even though the website may not look super "advanced", it is still user-friendly. Specifically, the learning interface is more interesting than I imagined. I don't h... See more

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Rated 5 out of 5 stars

I had a couple of enquiries about the course I wanted to take before I went ahead with the purchase, these were promptly answered and made me feel secure that I was signing up to something supported a... See more

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Rated 5 out of 5 stars

Exceptional tutors and incredibly helpful customer services, nothing seemed too much trouble. Very understanding of my daughters situation and difficulties for which I’m very grateful. I think the... See more

Company replied

Company details

  1. Educational Institution
  2. Adult Education School
  3. Distance Learning Center
  4. Education Center
  5. International School
  6. Study at Home School

About National Extension College

Written by the company

At the National Extension College (NEC), we are dedicated to providing students with flexible and accessible online education.

As a leading distance learning provider, we offer a wide range of online courses, including GCSEs, IGCSEs, A levels, professional courses, and modern languages.

Whether you're homeschooling, advancing your career, or pursuing lifelong learning as an adult learner, our expertly designed courses and dedicated tutors support you every step of the way.

Join us to experience the freedom and convenience of top-quality distance learning tailored to your needs.

Visit NEC


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Rated 5 out of 5 stars

Very clear and easy to purchase and set…

Very clear and easy to purchase and set up. As a parent of the student I've been very impressed with the support and resources available.

December 15, 2020
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Reply from National Extension College

Hi Yvonne,

Thank you for your review. We are delighted that as a parent you are finding our service to be a positive experience and we wish your child all the best with their studies.

Best wishes,
NEC

Rated 3 out of 5 stars

Good

Good, would of been nice for support in the best qualification needed for purpose. I could of had a better route given for what I needed.

December 15, 2020
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Reply from National Extension College

Hi Elizabeth,

Thank you so much for your feedback. We take all comments seriously and will pass on your review to the team.

Best wishes,
NEC

Rated 5 out of 5 stars

Really pleased with my decision to…

Really pleased with my decision to choose NEC for studying A level Chemistry. The introduction and orientation has been clear and thorough and I like the way the online learning environment is set out with section headings and bookmarks down the left-hand side but also each webpage within each topic has got a 'Next' button at the bottom which leads you onwards in a straightforward flow. There is a checklist at the start of each section where you can tick off the required work as you do it - watching a video, doing a chapter from the textbook, completing a worksheet, etc, and also some of the boxes are for my tutor to tick after she's received my work due for assessment. My tutor got in touch via email on the day I paid my fee to say hello. She marked my introductory assignment very quickly and gave helpful and encouraging feedback and I am due to have a Skype tutorial with her soon to discuss my aims for the course and my study schedule. I haven't booked an exam place yet as it's too early but it all seems very straightforward and I will be notified by Student Support when it's time. The discussion forum is well-used and I can see lots of ongoing discussions between students and with tutors about Chemistry in general and questions about particular parts of the course that I will return to and read when I reach that bit. My personal tutor and the course author are both very experienced in distance learning tuition and highly qualified in Chemistry. Based on my first four weeks I would highly recommend NEC.

December 15, 2020
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Reply from National Extension College

Hi Marion,

Thank you so much for your review. I will pass on your wonderful feedback to the team who will be delighted.

Best wishes,
NEC

Rated 5 out of 5 stars

Fast Track Biology A Level

I’m almost half way through the Fast Track Biology A Level. The course is all nicely structured out for you with deadlines and checklists for each section which makes it easy to follow along. This is brilliant as it means you can just focus on the content. The study materials are of a high quality and the tutors are very helpful, always on hand to answer any questions. I would highly recommend this course!

December 2, 2020
Unprompted review
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Reply from National Extension College

Hi Darius,

Thank you so much for your positive feedback. We're delighted that you are enjoying studying with us and would recommend this course to others. I will pass on your comments to our team. Very best wishes

Rated 5 out of 5 stars

Excellent!

Excellent!
I have been very impressed with my son's further math course so far. He is very pleased with the way the mathematics course is structured. We hope to get an A* in the exam. Excellent work NEC team!

November 20, 2020
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Reply from National Extension College

Dear Liliana,

Thank you so much for your review. We're delighted that you and your son have had a positive experience studying with us. I will pass on your kind words to our team. Wishing your son the best of luck with his exams. Best regards

Rated 1 out of 5 stars

Will be great if:

1 The courses are very expensive, that limits student's options to take more courses.

2 It will be very helpful if the student's account be more specific and more organised that gives he/she less time to browse and more time to study.

3 Video calls from teachers will be great so students can listen to explanations and to exams techniques.

November 16, 2020
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Reply from National Extension College

Hi Samar,

Thank you for your review. We take all feedback seriously and value our students opinions.

To address your points:

As an education charity dedicated to helping independent learners to achieve life-changing qualifications, NEC wants to keep fees affordable. To keep our course fees as low as possible and ensure that they are affordable for individual students, who are often paying their own fees, we set course fees on a cost recovery basis. Any surplus we make is reinvested in improving the quality of our courses and developing our student support services.

We also, where possible to do so, offer multi-buy options, seasonal special offers, personal discounts, and affordable finance options; including a choice of 6 or 12 month repayment plans, with 0% APR as standard.

I am unsure of the exact nature of your second point, but if you are having difficulty navigating our learning platform please get in touch with our support team who will do all they can to help solve your issue. The 'Getting Started' section of your course will also help guide you through exactly how to use the platform and get the most out of your study before diving into the materials themselves. This is an essential part of the course and often helps many students on their learning journey.

Our tutors are there to offer guidance throughout your course and give constructive feedback on your assignments to help you improve and prepare for exams. However, we do take your feedback on board and are always looking at ways to improve our service and learning experience for our students. I have passed your comments on to our development team, but if you would like to get in touch with us to discuss your experience further please email student.support@nec.ac.uk. Kind regards

Rated 5 out of 5 stars

Thanks for your services

Thanks for your services. I am very content. I recommend you.

October 23, 2020
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Reply from National Extension College

Hi Ramona,

Thank you for taking the time to review us. We're pleased that you are enjoying your course and would recommend us to others. I'll make sure to pass on your positive feedback to our team.

Best wishes

Rated 5 out of 5 stars

Started with this school in September

Started with this school in September. One of my sons is doing A levels, and the other is doing GCSE's.

I cannot fault the school. Their student support is excellent - very quick, and their courses are well put together. The only gripe I have is with the Spanish GCSE book. The book is fine, but it lessens the seamlessness of NEC courses that I have experienced, to have to go to another website, and log in again with different details. That's inconvenient.

Apart from that, top notch. I would recommend it to anyone thinking of home-schooling their kids, as long as the kids have some level of self-discipline.

October 21, 2020
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Reply from National Extension College

Hi David,

Thank you so much for your positive feedback. We're delighted that both your children are finding that independent study suits them and that they are enjoying their time studying with us. I will pass on your comments to our team.

Best regards

Rated 5 out of 5 stars

Fantastic course

Fantastic course! I am studying Maths A level with the NEC and it's very high quality, would really recommend it.

October 14, 2020
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Reply from National Extension College

Hi Matthew,

We're so pleased you are enjoying the course. I'll pass on your kind comments to our team.

Best wishes

Rated 4 out of 5 stars

The coursse material excellent

The coursse material excellent. Very impresses Tutour contacted me straight away and when I had a query. Phoned support twice and they were excellent.

Just found hard to navigate website to start with - poss being unfair not giving you 5 stars

October 14, 2020
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Reply from National Extension College

Hi Irene,

Thank you so much for your review. We take onboard all feedback and I will pass on your comments to our team. We're delighted that overall you are having a positive experience studying with us.

Best wishes

Rated 5 out of 5 stars

Tutors are nice and friendly

Tutors are nice and friendly. And student support replies back quickly when you write an email or call. They are really nice too :)

October 14, 2020
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Reply from National Extension College

Hi Soohyun,

Thanks so much for taking the time to leave us a review. I will make sure to pass on your kind comments to our tutors and support team.

Best wishes

Rated 5 out of 5 stars

Best thing I have ever done.Excellent…

Best thing I have ever done.Excellent structured course with first class support. Cannot praise this service enough. I am sure with the help of bed I will be able to fulfil my life's ambition of studying for a degree in classics.

October 14, 2020
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Reply from National Extension College

Hi Nicola,

Thank you so much. We really appreciate your comments and are delighted that you are enjoying your time studying with us. We wish you the best of luck in achieving your goals. We're with you all the way!

Best wishes

Rated 5 out of 5 stars

My daughter has started studying GCSE…

My daughter has started studying GCSE Astronomy - its not a widely available course but its available at NEC and broken down into manageable ordered chunks. Having a tutor means she can ask questions if there is anything dificult to understand.

October 13, 2020
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Reply from National Extension College

Hi Hazel,

Thank you so much for your feedback. We're pleased to be able to offer GCSE Astronomy and delighted that your daughter is finding that the course suits her. I will pass on your comments to our team.

Best wishes

Rated 5 out of 5 stars

Couldn’t fault them

Couldn’t fault them - premium service, such nice people

October 13, 2020
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Reply from National Extension College

Hi Selous,

We really appreciate your comments and our glad you are enjoying studying with us. I will pass on your feedback to our team.

Best wishes

Rated 5 out of 5 stars

We have purchased an Art History A…

We have purchased an Art History A Level for my daughter through the NEC. The online course is very well organised and delivered and we have found it excellent. The NEC were very helpful when we booked the course. We found booking through the website challenging as the website is not that user friendly, however, we phoned up to make the booking and payment and the staff at the NEC were knowledgeable and helpful and the process was smooth.
My daughter is enjoying the course and the tutor who marks the assignments is excellent.

October 13, 2020
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Reply from National Extension College

Hi Clare,

Thank you so much for your feedback. We're delighted that your daughter is enjoying studying A level History of Art with us. I will pass on your comments to our team.

Best wishes

Rated 5 out of 5 stars

It’s worth it.

They really walk you through the topics, and if you’re ever stuck you can always ask about a question and so many people who’ll help you answer it!
The interface is also relatively easy to navigate, so you’re unlikely to get lost and if you do you can always go to the home page and start again.
You do need to have a good amount of discipline to complete the topics because otherwise you won’t get them done.

October 11, 2020
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Reply from National Extension College

Dear Ama,

Thank you so much for taking the time to share your experience of studying with us. We really appreciate your comments and are delighted that you are enjoying the course. I will pass on your feedback to our team.

Best wishes

Rated 4 out of 5 stars

It was quite confusing at first on how…

It was quite confusing at first on how to submit your assignments and how the website works I wish there was an email that was sent to explain how to use the website properly. Therefore I submitted my assignments late. But other than that it was good.

October 7, 2020
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Reply from National Extension College

Hi Neha,

Thank you much for your feedback. We are always looking at ways to improve our service so I will pass your comments on to our team. We're really pleased that overall you are happy with your experience.

Best wishes

Rated 5 out of 5 stars

Efficient and helpful

Very helpful at all times. Answered all queries rapidly . We have just started with A levels and Gcse’s and so far all has gone very smoothly.

October 7, 2020
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Reply from National Extension College

Hi Tesni,

Thanks so much for your review. We're delighted that the experience is running smoothly for you. I will pass on your comments to our team.

Best wishes

Rated 4 out of 5 stars

My daughter signed up with Oxbridge…

I would like to thank the team of NEC for being so helpful in all aspects since my daughter enrolment and her experience throughout her Spanish A Level.
I highly recommend NEC as an option to grow academically and personally.
A E Combatti

October 7, 2020
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Reply from National Extension College

Dear Anunziata,

Thank you for taking the time to leave your feedback. I will pass on your kind words to our team.

Best regards

Rated 5 out of 5 stars

Really good in all aspects

Really good in all aspects! Feedback, content and visual display/user friendliness. Thanks

October 7, 2020
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Reply from National Extension College

Hi Joshua,

We're really pleased you are happy with your experience studying with NEC. Best of luck with the rest of the course.

Best wishes

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