Needtohike logo
Visit website

Needtohike Reviews 276

•
TrustScore 4 out of 5

4.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Following a purchase made through Facebook, wanting to buy a product that has nothing to do with what this company sells, I was charged €16.90. Thanks to Ayla from customer service a solution has b... See more

Company replied

Rated 4 out of 5 stars

While I don't use needtohike every day, it's an indispensable app that I'm grateful to have. It's a social media tool that makes use a lot of people in the world much easier. Just be mindful of batte... See more

Rated 5 out of 5 stars

My experience was good because they resolved my problem immediately when I called. They also answered my call right away, which is exactly what every customer needs.

Rated 1 out of 5 stars

Really disappointed in this whole carry on especially having to leave reviews or else I will not be refunded!!! All round sad experience right from the start it was not what I was lead to believe!!!

Contact info

4.1

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I requested for a customer support…

I requested for a customer support regarding my concern about the account membership fees and I was assisted by Eugene. The whole duration of the transaction was very satisfactory and the issue raised was properly addressed. Thank you so much Eugene for the assistance.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Following a purchase made through FacebookSuite a un achat effectué à travers Facebook

Following a purchase made through Facebook, wanting to buy a product that has nothing to do with what this company sells, I was charged €16.90. Thanks to Ayla from customer service a solution has been found. Thank you Ayla for your help.

Suite a un achat effectué à travers Facebook, voulant acheter un produit qui n'a rien a voir a ce que vend cette compagnie, on m’a débité 16,90€. Grâce à Ayla du service client une solution a été trouvé. Merci Ayla pour votre aide.

July 4, 2024
Unprompted review
Needtohike logo

Reply from Needtohike

Cher Ricardo,

Vos commentaires sont de la plus haute importance pour nous et nous nous efforçons de répondre à vos préoccupations.

Nous vous avons envoyé un courriel, veuillez vérifier votre boîte de réception.

N'hésitez pas à contacter notre équipe d'assistance à la clientèle à l'adresse support@needtohike.com pour obtenir de l'aide.

Votre confiance et votre satisfaction sont nos priorités.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Ayla

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look