Neilson Place Reviews 

535
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Sam was extremely helpful in making sure my wife and I got the best life insurance suitable for us. He made sure we fully understood everything and he was also very efficient and thorough with answeri... See more

Rated 5 out of 5 stars

If there were more stars available for Kylie Burnett, mortgage advisor at Neilson Place I would give them. Kylie recently organised 2 mortgages for me & she made a very complex process so simple. She... See more

Rated 5 out of 5 stars

Our mortgage was arranged by Joe Smith, we found him to be excellent. Really flexible when our circumstances changed and very responsive. If he wasn't able to take our call straight away we would hear... See more

Rated 5 out of 5 stars

Would highly recommend your services, we were looking for insurance and got a brilliant result using you . From initial enquiry to taking out a policy that suited us we had the help of Ben, he was ve... See more

Company details

  1. Financial Consultant
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Life Insurance Agency
  5. Mortgage Broker

Written by the company

Helping you make awesome financial decisions. Get advice. Our expert advisers give top-notch advice, so you get the right product. Search the market. We'll compare the UK’s top insurers & lenders to get you mates rates. You're in safe hands. We’re regulated by the Financial Conduct Authority (FCA).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.6

All reviews

(535)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nealson Place life Policy

They don’t exist no more!!
They have been taking £30.72 every month since February this year. I received no paperwork I tried calling the message on the answer phone is to email which the email address doesn’t exist no more.
Very upset and disappointed AVOID AT ALL COSTS

October 16, 2023
Unprompted review
Rated 2 out of 5 stars

An insurance policy was set up for me

An insurance policy was set up for me, I was sent the incorrect paperwork, I have chased the advisor on two separate occasions and have yet to receive the correct paperwork despite the money coming out of my account. I have tried to call Neilson place 6 times and their number appears to be out of service, not sure if they are having financial issues but very disappointing that once they got their commission they couldn't even follow up to ensure i had the right paperwork

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

Neison place Hello I'm writing because I haven't…

Hello I'm writing because I haven't received any paperwork from Neilson place the Hive have yet to send me anything to confirm who will get my money and you have already started taking money from bank account. Its a waiting game tha couldn't be worse timing. Timing

February 9, 2023
Neilson Place logo

Reply from Neilson Place

Hi,

Thank you for taking the time to leave us a review.

I'm very sorry that you haven't received your documents as expected.

Your Policy Documents are sent directly from the provider. HIVE send their documents via email, it could be they have made their way to your Junk Folder, but don't worry, I have arranged for a Postal Copy to be sent to you, they will be dispatched within 1 working day.

We also do not collect premiums on the providers behalf, your premiums are taken and paid directly to your insurance provider.

Someone from our Customer Service team will be in touch with you shortly to make sure you have everything you need.

The Neilson Place Team.

Rated 5 out of 5 stars

Would highly recommend your services

Would highly recommend your services, we were looking for insurance and got a brilliant result using you .
From initial enquiry to taking out a policy that suited us we had the help of Ben, he was very helpful and nothing was too much trouble,he rang when he said he would and helped us through the process and found us a policy to suit our needs based on the information we gave him . Thank you and we will recommend you to family and friends .

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

A job well done by Sean

My communication was through Sean helping myself to decide the best way forward in terms of Life Insurance.
Nothing was ever to much trouble to get this finalised. The professionalism showed by Sean was exemplary.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Sam Cook was really helpful in ensuring…

Sam Cook was really helpful in ensuring my partner and I had the right cover. Ours wasn’t the most straightforward but he managed to sort something out within a couple of hours. Brilliant experience overall.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Sam was extremely helpful in making…

Sam was extremely helpful in making sure my wife and I got the best life insurance suitable for us. He made sure we fully understood everything and he was also very efficient and thorough with answering my questions quickly. Thanks Sam you made the process easy by being approachable and extremely knowledgeable about the product you were selling. Cheers Sam 👍

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Sam Cook was extremely helpful in…

Sam Cook was extremely helpful in making sure my partner and I got the best life insurance for us. He made sure we fully understood everything and he was also very efficient with answering any queries quickly. Thanks for sorting it Sam!

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Organising life insurance

Great help and assistance from Jake to organise life insurance for myself. Jake kept in touch with updates on the how things were progressing.

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

Term Life Insurance

I had the pleasure to be dealing with Sean Greenwood of Neilson Place. He provided me with thoroughly professional advice and guidance, helping me to obtain the right product at a good price, much better than online quotes. I wouldn't hesitate in recommending him to anyone looking to purchase life insurance.

February 8, 2023
Unprompted review

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