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i recently bought as a replacement a laserhead from them and when i received it the package was incomplete. when i mailed them back calling the issue they said that the complete package was only available if i was buyng from US or China wharehouse . but this statement was backed with no evidence, is nowhere written this AND when selected the EU warehouse, the picture with the package still available ..so , cheap scam !
I ordered a Neje Max 4 enclosure kit and the quality is just excellent. All the parts of machined very well and everything is well designed and thought out. There is good documentation on their wiki. Lightburn works without any issues. The extention kit gives you a huge machine very a good price.
Everything was delievered quickly from Poland and well packaged. Unfortunately the warehouse sent out an incorrect package to me so there was one part missing. But customer service was very friendly and helped me get the missing parts.
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